May 2022 by Porcelain Reed
Hello, 24 Hour Fitness,I am contacting you about some of the issues I have been experiencing at the club during my workouts. I have been being hassled almost every visit during my workouts by a particular "caucasian/white male" staff member who does not seem to understand the predicament that I am in with my ongoing health issues. He seems to not like it when I rest with my eyes closed at the club location in Redlands and I have had to express to him the seriousness of me not being able to due to my recurring health issues by showing him all of the medications which I carry around with me everywhere. He has threatened me multiple times by saying that he will call security to kick me out of the club and have me removed from the building because as I was resting I closed my eyes due to me wearing glasses and having prediabetes and having had to strain them continuously during the workout sessions. This particular 24 Hour Fitness club staff member who I do not know the name has accused me of sleeping in the gym and perhaps I have nodded off while resting but I was simply exhausted due to my having prediabetes, bronchitis/asthma, irritable bowel syndrome, compromised immune system and heart, and respiratory issues. I am going to assume this is not the type of reputation a 24 Hour Fitness wishes to have. Most recently he even entered the women's locker room to forcefully remove me and verbally assault me with threats. It has almost gotten to the point where I just stay in the locker room and swimming area the whole time I am there and do only water aerobics because I am worried about having to run into him. Please remember to teach your club members and staff to not judge any one and to treat everyone with respect because they could cause irreparable damage to not only the 24 Hour Fitness image, but also cause medical harm to the club members inadvertently.
April 2022 by Travis Wherley
Best 24 hour fitness In the IE!!! Staff is always cleaning and racking unused weights.
March 2022 by Nicholas Enriquez
Staff has been friendly equipment is usable and everything is as clean as long as people wipe down the equipment. I don’t expect the staff to be wiping down everything after every guest stop being lazy and clean it yourself duh! Showers have soap and the sauna is hot felt intimidated to start coming to the gym but not anymore ?
March 2022 by Joseph Gante
walked in today for my 3RD day on my 3 DAY guest pass and the “ GENERAL MANAGER “ got upset that I didn’t want to buy the gym membership right then and there and said verbatim “ so you’re just going to use my gym for free and not pay “ to which I responded “ yes, today I am”I’ve worked in a gym and overall customer service my whole life and this is not how you treat guests in any kind of job that provides a service.Linda however was great and very understanding that I wanted to weigh out my options and after speaking to her it pulled me back into signing up but the attitude and condescending tone from the general manager ( white older male) who decided it was ok to speak to me that way really ruined my whole experience from even thinking about signing up.
February 2022 by C J
Best 24hrs out here! Always kept clean by the bald dude. He is always moving. Re racking weights. picking up trash and cleaning along the way. Staff is always friendly. Weights are where they are supposed to be. Overall great facility. Oh and they will be open 24hrs again beginning March 7th!! Can't wait.
December 2021 by Fuentes Dave
Not as busy as Rialto but you're guaranteed not having to wait for exercise equipment. Staff were friendly and the place is clean. the only downfall is that they close at 9 p.m. which Rialto is open till at least 11 p.m.
December 2021 by Hidri Mehari
Visited here as I’m in the area as a travel nurse looking for a gym. Signed up for a 3 day pass. Went in and for some reason the front desk manager Jesus said the system will only allow for me to work out for 1 day. I was actually going to sign up for a membership because it’s very close to very I’ll be staying and you can use it in different states. What does my address have to do with whether or not I could use the full three day trial made no sense to me and he couldn’t explain it either. I believe this is some kind of tactic to get you to sign right away. The gym is not even that great. Equipment is outdated and it’s overly crowded. 0/10 do not recommend.
October 2021 by Gabriella Sanchez
I can’t stand the big boned female staff with the blonde hair. She’s super rude and not helpful. Y’all need better staff
October 2021 by Jonathan Gonzalez-Montelongo
It is not open for 24hrs. They have taken money from people telling us that they would be back to 24hrs in the future. While many businesses have returned to full services they have not returned to full hours.
October 2021 by Victoria Celia Reyes
Very clean and all the employees are so kind and helpful! Even if you don’t know how to use a machine. They will help you ! Very organized as well
October 2021 by Melanie Michelle Trimble
It’s a friendly place and not too busy
September 2021 by Syrien Salvio
It’s a nice clean gym so far. And I like the front desk staff .
August 2021 by Jeanette Smith
Very clean quiet amazing workout equipment fantastic yoga class and instruction the instructor was absolutely amazing thank you
July 2021 by Analy Valenzuela
The place is big, so nice, clean, respectful people, I like so much be there!
July 2021 by Ryan Lara
This gym is open between 5AM-9PM. Petition to change the name to 16hr Fitness.
