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December 2022 by Karen W.
Very disappointed in the customer service. The cashier was very rude, not just to me, but to all of the customers. The experience wasn't worth the sale!!
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October 2020 by Ron S.
Redding California Store, Transaction on 10/30/2020 at1429 hours, register 004, Cashier #3499789: Somebody in charge should train this uptight young lady how to greet and treat customers; she was rude, condescending, acted irritated to be at work, made no eye contact, spoke at a low volume, and at the end of the transaction did not conclude the event by saying 'thank you' or 'have a nice day.' My wife, the customer, has been in business for more than twenty-five years. At one point, toward the end of the transaction she asked the clerk, 'Have I done something to irritate you? if so, I'm sorry.' The clerk did not respond. Another employee was standing about seven feet away and witnessed the entire rude behavior of the clerk. Instead of stepping in or in anyway trying to turn the transaction into a positive event, she (the second clerk) waited until the transaction was complete and, as my wife walked away with the product, said something to her partner like, 'What was that all about?' My wife had just purchased over $200.00 in product and was less than thrilled with the customer care. In this day and age, especially with the Covid pandemic and so many stores closing, you'd think a company would try harder.
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January 2020 by Mnm M.
This is a review for the "manager" as they said who worked Friday January 10th at 415pm... I was returning an online order that did not come in time for Christmas. I went in and they tried to give me store credit but the receipt said if you return an online order in store you can get cash or store credit. The girl working the register said I have to get store credit so I did but then I asked for the manager based on what the receipt said... She came out and said next time I want to return an online order to do it online because they don't have a lot of cash. Well that was rude and you lost my business. I will always order online now and if I must return I will still return at your store :)
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June 2019 by April Vonderscheer
I love this place. Always impressed by the items they carry.
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September 2018 by Jovanna G.
Don't recommend although it's probably the only one in Redding, CA. They didn't welcome me, after I had 10 mins in the store is when they came in and said do you want me to get you a basket, but others were treated welcoming ummm I wonder
