10AM - 6PM
201 Lake Blvd, Redding“I can't express what a solid guy Zachary is. He went above and beyond, had to deliver some pretty bad news, but left me feeling appreciated and uniquely valued—and I don't even bank there! My dad did. When his yearly review comes up, I hope he gets a big bump in pay because he's the type of employee tri-counties is going to want to keep around. Big props to Mark Palmer, too, for his help when this all started. All the best.”
“I must confess that Mrs vanessa william fx She is surely a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about Mrs vanessa william fx, and she managed my account after I Invested $1000 and got a successful withdrawal of $14,200 within few days of my investment, "It always seems impossible until it’s done"., with Mrs vanessa william fx your hard-earned money is 100% secured/Safe You can contact her via : Email; [email protected] WhatsaApp: +1 (336) 612-4060”
“I recently went in to the Anderson branch to open up a new account. The staff there are welcoming, patient and professional. All my questions were thoroughly explained and they helped me through the entire process of setting up my online banking app as well. I am very happy with the service.”
“I have been with Sierra Central since the early 80's as well as 3 other local financial institutions in Redding. Sierra Central has always been great and very customer oriented. Bob and his staff are very knowledgeable and easy to work with. They have some of the best and easiest financial programs around. It reminds me of the day when business was done with a handshake. I refer all my friends to Bob and his staff as I know they will be treated right.”
“I would highly recommend this bank for anyone looking for options. I have never had any issues with their customer service. Thank you Tri Counties bank for your service to the community!”
“I have worked 20+ years in banking, now retired and this bank goes far beyond. They understand the importance of good customer service and know me by name. I won't ever bank anywhere else!!”
“I just opened a account at the down town redding branch I've been cashing my check there for about 6 months the company I work for banks there never a issue always friendly I had just received my bank card and a couple of .com companies tried to take my money after I messed up they stopped them immediately and texted me directly thank you Umpqua”
“Robert has gone above and beyond to help me with why property loan. When you apply you instantly know you are in good hands with a very smart knowledgeable lender who know the industry inside and out. If you ask me he should be running the entire business. Thank you for everything.”
9AM - 1PM
1300 Hilltop Dr, Redding“In my five years of banking at this Redding BofA branch, and in my 3 decades of banking with BofA, I have enjoyed friendly and professional customer service but Chris L. took it to whole another level: he welcomed me warmly, quickly assessed my needs asked my day's schedule, and figured out a timely solution given my time constraints, offered me water while I waited, and even connected me with his colleagues so I could get some information about a physician practice loan vs physician home loan. He got me appropriate help quickly and anticipated my questions, offered me helpful information and made me feel valued as a longtime customer of the bank. He was easy to talk to, good natured, thoughtful in his questions, and patient with my questions - I appreciate him so much! Clone Chris or promote him to management to teach others how to create a warm and welcoming atmosphere - most people find it a chore to go to the bank or intimidating to discuss financial issues but Chris's personality, professionalism and charisma made banking here a delight! His friendliness made banking less intimidating, he took his time to respectfully explain things I didn't understand, and he put me at ease so I felt comfortable asking questions. Through our conversations I realized I had banking needs I didn't realize could be solved through BofA. His positivity is infectious and should be duplicated if at all possible! Please reward him for excellence in customer service! I had considered switching banks for my business and personal needs due to recommendations from my realtors but after this I think I'll be staying! Thanks Chris for making customer service such a high priority, and for understanding that a warm and friendly environment makes for great business and happy repeat customers!”
“Zac was wonderful! He was extremely kind and patient helping my mother out with all of her banking needs. I'm so happy that my mom banks somewhere that understands the value of good customer service, our last experience at a different location was just as great.”
10AM - 2PM
1040 E Cypress Ave Suite A, Redding“Carla at Golden One's Redding branch provided me with exceptional customer service. Her deep knowledge, patience, and problem-solving skills were truly remarkable. Carla's friendly demeanor and willingness to go above and beyond made my banking experience enjoyable. Thank you for taking time to help me and being a pleasure while doing so.”
9AM - 2PM
974 Dana Dr, Redding“Had some issues with the company, but the staff is great. Ruby and April helped me pick up all the quarters my daughters drop and reroll them. Also had a great experience with Abeliel the time before”
“I sat in the Cypress branch waiting for them to provide an emergency wire for me. I finally was fed up and called Pine Street branch. Abdu answered the phone immediately and gave me the green light to come down The drive over took longer than the time to do the wire Abdu Reda went above and beyond to save the day”
“Been banking here for years. Bechelli and Pine St branch have always been courteous and very helpful. Response and recovery when my identity got stolen was also VERY fast. Occasionally the ATM's don't like to read a check if the background noise on the paper is too busy, which is annoying, but having to go inside isn't a big deal to me.”
Open 24 hours
1515 Pine Street, Redding“I sat in the Cypress branch waiting for them to provide an emergency wire for me. I finally was fed up and called Pine Street branch. Abdu answered the phone immediately and gave me the green light to come down The drive over took longer than the time to do the wire Abdu Reda went above and beyond to save the day”
“Our experience with Tri Counties Bank and Maria Elena Maready, a mortgage specialist was excellent! We were referred to her by our neighbor, Nora Hill who also works at Tri Counties but in Chico. Both of these women are top-notch. My husband's parents gifted us their house in Red Bluff as they were moving home to Mexico and she speaks Spanish so she was able to communicate with my in-laws. We had no idea how to process a loan for the balance owed on the mortgage and Elena walked us through it. She was always available for my endless questions. She is a wonderful and efficient mortgage specialist and she accommodated us by meeting in Anderson so we didn't have to drive to Redding. We also had many documents to sign and we were able to handle 90% of it via email and also at the Red Bluff branch of Tri Counties and the women that work there are also fantastic. The whole process took only 1 month! Unbelievably fast! We are so happy with Elena and all of her team helping us to become homeowners here in Red Bluff!”
“Speaking with a young lady named Jenna, she’s awesome, professional and answered all my questions as I asked them. Thank you Jenna, you are a rockstar and an asset to the company”