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July 2024 by Tina Garrett
I never complain let alone post about it. But after waiting in the drive up/pick up line this morning for over half an hour( with 4 cars ahead of me), then once I get to the front of the line I waited over 8 minutes for someone to come to the window(after pushing the call button). The person who finally came was incredibly rude. Getting my script only took 3 minutes by the way. I understand being busy or understaffed, (but while waiting I could see there weren’t any people inside picking up their medications). Don’t know what the problem was today, but customer service was awful.
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July 2024 by Bob Smith (George)
They refused to fill a prescription from an out of state subscriber. They first told me they needed the prescriber to call and verify, so I went through the hassle of getting the doctor to do that. Then they told me several days later that they wouldn't fill it because the prescriber was out of state even after they had all of that information to begin with.
Wasted several days of my time without a critical prescription.
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December 2023 by Janna Prakash
Needed to check the availability of prescription medication that was needed urgently - after waiting on the phone for 15 minutes for some one to pick up, I then had to explain to 3 different pharmacists who all asked me to wait for the next person available after listening to my ask. In person responses (or lack thereof) was even worse.Very dejected and very disillusioned.
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November 2023 by Vasylysa Kononenko
I waited for them to take 4 photos for the passport and send them to the post office for an hour! They tricked me by saying that you can only get paper versions, and then they inserted one flash drive for each photo. I paid $100 for four flash drives and a paper photo. No one warned about the price and even now it is problematic to transfer to your e-mail. The impressions are simply terrible
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October 2023 by dale m.
Man for being a pharmacy centered store the pharmacist's here are wildly incompetent, be told your stuff is ready, wait 45min while 2 people take your info only to do nothing with it, finally get help, and find out they don't have everything, come back next day and still only get half of your stuff while you again wait another hour. Done, all my stuff gets sent to Costco now, they seem to still understand customer service.
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October 2023 by kimberly miller
Worst pharmacy. So slow so incompetent. I go here as it is close in location. Not worth it anymore
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October 2023 by Ali C.
Worst pharmacy EVER!!! I have been going here for around 12 years and have watched the decline happen. This week alone I waited in line about two hours, and still do not have my prescriptions. I also called and waited on hold for a good 20 minutes was told all my prescriptions are ready and now I am here once again 30 minutes in the drive-through line and my prescription still or not felt I refused to leave the drive-through line without them. There's nobody behind me at the moment. All the cars left adhering 20 mins of waiting. It's really sad.
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September 2023 by Derek G
Slowest pharmacy I’ve ever been to. I’ve been here 3 times with no line and I wait over 20 minutes when the prescription is already ready everytime. I live 3 minutes away and drive to another pharmacy 15 minutes away because it’s no joke quicker.
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August 2023 by Lee S.
So I've finally transferred my meds to another company. It's further away, but I just couldn't deal with the staff. The pharmacist is of course still working there. I guess her job is safe despite the numerous reviews here and elsewhere. The issues are still there. Even trying to leave this dump was a headache. I requested meds to be transferred. I call the new location and asked what's taking so long and they said they were waiting for Walgreens to do the "paperwork" or "transfer request". OF COURSE IT WOULD BE THEM that's not doing their job. And when it finally transfers, the meds that were suppose to be filled were not and the ones that I did not need yet were! They seem to be coming over slowly. I can't help but think IT'S WALGREEN'S FAULT. THIS PLACE NEEDS TO BE SHUT DOWN.
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June 2023 by Korina R.
I come here possibly every week, for grocery shopping needs I 100% recommend this location. As for SHIPPING and other services I give a thumbs DOWN 0 stars. Tina the "shift leader" needs an attitude check. As a first time with shipping something, I went to Walgreens since the usual employees have great assistance and customer service. However, Tina has a complex far beyond a customer service job for anyone who needs help. Instead of just explaining where to get packaging, labels, etc she drives into a lecture on how SHE isn't able to do anything if I don't have it. Meanwhile, I'm STILL JUST ASKING HER where and how would I get it! What a ridiculous woman to think she can yell at me when I'm asking her for help. Finally telling her to F off I just leave. Not worth the shipping to deal with a woman who doesn't listen and would rather talk bad about to her customers with her coworkers. HANDS DOWN TINA IS A TERRIBLE WOMAN.
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June 2023 by James Bouchard
There notification system has gone from good (3 years ago) to terrible now. No accurate notification. Prescription status in limbo for multiple days
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June 2023 by CC H.
Between Pharmacist Jim and Dr. Tram, my husband's emergency medications were filled at 6 pm - the night before we had to fly out of town for a family emergency. Walgreens has been my pharmacy for neay 10 years and they have always gone out of their way to help me. I'm truly thankful.
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May 2023 by Marcia T.
Worst pharmacy ever! They definitely don't care about the health needs customers have, which is the ONLY reason people are there to begin with. They don't EVER answer their phones unless it's to mumble a brief second while they hit the hold button and leave you there until the phone rings again. Ugly cycle. I was on hold this time 30 minutes before the phone finally rang over a minute then someone picked up and hung up. I called back and the cycle was repeated. I don't have the type of patience to do this but if it wasn't a medical need that affects my baby's health, I wouldn't even bother. Walking in, is just as bad.. waiting in line 30 minutes to be told the prescription hasn't been filled when it was called in by the provider 8 hours earlier is unacceptable. I do get sometimes coming across these issues but this is a norm for this store. It won't let me leave it at 0 stars so I reluctantly selected the one just to get this review in. This store should absolutely be scrutinized by the Better Business Bureau.They don't call or text as are supposed to when they have to order your supplies so if you want to call to follow up, good luck! And if you show up.. GOOD LUCK! You'll be asked to come back later or wait minimum 1 hour. Basically,. there is NO customer service, they are rude, unprofessional, lie, avoidant.. just go to a different pharmacy.
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April 2023 by Michelle Baer
I have been trying to get an rx filled, a medication which occasionally has supply issues, for 3 weeks now. Today, I pick up some other rxes and the gentleman had the audacity to tell me I didn't even have a prescription for this medicine. Oh really, then what have we been trying to fill for 3 weeks? I've spoken with several people and they all pointed to the supply issue, not to mention the online rx status said the same. Pharmacies don't try to fill an rx, unless you have one. But apparently they have a supply now but my rx is.... Not there, with no explanation. ?♀️
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February 2023 by kim m.
Worst pharmacy ever. They have the worst customer service. Leave u on hold for 20 " while they check to see if your prescription is ready" and never come back to your call. They are always out of stock of most of the things I order. I have transferred most of my orders to Costco and they have excellent customer service and always have everything in stock. I will be moving my last prescriptions to this store. Horrible pharmacists and very overall bad pharmacy. Been like that for years and years. Management should really make some changes
