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June 2024 by Caroline Clavel
I really enjoyed going to this Boot Barn. Such friendly staff.
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June 2024 by Andrea Young
The staff were so helpful with fitting my nieces with their first boots. Aquanetta, in particular, was an absolute gem when helping us. I'll definitely be back for another pair for myself.
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April 2024 by Molly Totten
Terrible selection of women’s size apparel, they do not restock a lot of sizes either. Noticeable decline in quality of boots, even less options for true work boots for women these days. Associate followed me around the store and didn’t ask me if I needed help. I used to shop there often and have spent so much there over the years but the past three visits have been a total disappointment.
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December 2023 by WowReally J.
Doing the last minute gift pick up, which can be slightly stressful lol but really love the vibe tonight in this store. Smiling faces and friendly welcome as soon as you walk in the door. The young man in the back folding jeans (sorry I didn't get your name, but the cashier asked if we were helped by anyone and we pointed you out ) was super helpful and we found what we needed right away. The cashier, Isaac, went above and beyond just doing his job well. He literally saved a holiday tradition, that we had been to several stores, trying to track down. #candycane #simplekindness Just a great store with great employees and quality retail. Merry Christmas
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November 2023 by Tim henson
We’ve had great luck here everybody’s been so nice at the store. ordered my wife’s boots online and they showed up with no problem when I just bought a brand new pair of boots..
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November 2023 by Forth Hoyt
They have a great selection of work boots, great service and super friendly employees. If they dont have it they'll find it for you!
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October 2023 by Sarah Hutchison
The WORST customer service I’ve ever experienced! I’ve worked in retail and am a current bartender. I know service. I’m also a really easy going person. BUT this extremely condescending manager Bethany was rude/ irritable when asked simple questions. Additionally, I witnessed her belittle an employee! When I say this little girl (20 year old) is on a power high, I’m not joking. Went in to get my husband boots and bridal gifts. After my interaction with her, I quietly & politely put $400 worth of stuff … back on the shelf. No ma’am, I did not deserve her attitude problem… especially after being kind. Oof good luck to her employees!
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August 2023 by Joel C.
Probably the best place to get quality jeans! The service was pretty good too. Okay, the service was excellent. Courtney, Brie and Bethany were great! Why you may ask? Well, upon entering the store I was greeted and not just a standard greeting but actually engaging conversation! What a nice surprise. I thought I wouldn't find what I was looking for but Bethany with her knowledge of the store inventory sent me in the right direction...AND, the jeans I tried on were on sale and actually exactly what I was looking for. Of course, I followed her advice and picked up a nice shirt to get a discount on my next purchase. I'm looking forward to my next visit and I just might update my review.
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July 2023 by Lala Prasad
Customer service is superb and friendly
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July 2023 by Diana Coronel
I am not one that writes review but I am so disappointed I have to. I come into the store I was greeted. In the 15 minutes I was inside not one of the 3 women I saw fixing clothing asked if I needed assistance. They all look so busy just fixing stuff and working in the front. A gentleman I saw coming from the back which I presume was the manager or another employee almost tripped over me walking to the front and not one word. I left and I don’t even think anyone noticed. I have visited many BootBarn stores throughout Northern California. This stores customer service has to be the worst I have experienced.
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July 2023 by Alexandra Elliott
Great location, Katrina was so helpful, I forgot to mention her in the store but she went above and beyond. Found some great items and a nice shirt for my man for Father's day
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June 2023 by Sherry
Cute western clothes and variety of boots for the whole family, but very expensive. Disappointed there was no Memorial Day sales. Miss the house decor the stores used to carry and the selection of purses.
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May 2023 by Cierra White
I'm new to the country scene, so I wanted to check this place out. There's a little bit of everything: boots, hats, shorts, pants, tees, belts, belt buckles... Just everything you need. The quality for all the items was amazing, and I love that there's so many different colored cowboy boots. Derrick was really helpful and all the staff were friendly. I'm definitely coming back to update my wardrobe.
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May 2023 by JimmyS.
Extremely friendly staff, large selection, good deals. Manager was awesome. 5/3/23 'bout noonish, Rancho Cordova.
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April 2023 by Ronda B.
This is a really nice store. So clean and new looking inside. Lots of clothing, boots and accessories for men and women. If you're into country or the style of the hit show Yellowstone this is your store.
