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May 2023 by Ayres Gonçalves
Bad employees….
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March 2023 by Anthony F.
Just bought a couple of diet cokes here. I didn't realize till after I left that they expired 5 months ago.
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April 2022 by Bre Thurston
Lowest price gas between here and West Menlo Park but half of their pumps are constantly broken. Many say “pay inside/see cashier” but no one is there so you have to move your car whack-a-mole style until you find a pump that will take a card.
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October 2021 by Julian Marcon
Not too expensive given the area.
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June 2021 by Andrew S.
Excuse me for asking to buy lotto tickets. Condescending worker giving me attitude while she is working in a gas station. She coulda been a lot nicer about disclosing that lottos aren't sold in this "exclusive" area.
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May 2021 by Bettina H.
WTH. Crazy town. The woman that works here is WEIRD. I think she must watch too much 'Faux' news and maybe a little Alex Jones. Or maybe she has issues with men. Or maybe she's just plumb crazy. My 9 year old walked into the store before me to look at snacks as I got the pump going to gas up our car. When I walked to the door of the store, two men were walking out so I waited. As they exited and I tried to enter, a short lady with glasses and long curly gray hair stopped me by putting her body in the doorway and holding the door. She looked at me and said 'You can't come in right now, there is a child in here'. I stared at her for a few seconds trying to compute what the heck that meant. I looked for my little and started to push the door open and I see my 9 year old in the snack area (down a step and to the left of the main store) staring at her and then looking at me. THEN the weird lady said 'Is she yours?' WTH? I continued walking in and said 'YES she is mine, she's looking for snacks. Is there a problem?' My little and I looked at each other like she was cray-cray. We walked to the cooler area and whispered to each other- I asked what that was about and my little said nothing happened at all, she was just looking at snacks! Then it got even weirder. Two young men tried to come in but this same woman ran over to the door and blocked them from entering, shutting the door on their faces and yelling 'You can't come in right now! You have to wait!' She wouldn't even open the door to tell them that. I said 'Why are you doing this? What is wrong with you??' And she said 'Oh, I just thought you and your daughter might want some space'. Whaaaaaat? OMG Ok, this lady is full-on fruit loops. I said 'I didn't ask for any space, there is nothing wrong here, we are fine, now let these poor guys in- you're being totally ridiculous.' She let them in, and we were totally creeped out now. I told my little to just pick something so we could go. THEN we both notice at the same moment that this whole time, there was another female employee inches away from us, sitting with her back to us in an office chair! It's a weird set up in there, very crowded and this second woman and her office chair kind of blended In with the potato chip racks LOL. We noticed her at the same time and we both just popped our eyes wide open and looked at one another again, shaking our heads! The chair didn't move. We walked to the register and bought our snack from a THIRD employee, a young man who was friendly but couldn't figure out our change. Our total was $6.51 so I gave him a $10 and a penny. He did not know what to do with it. I almost said something because it was obvious he couldn't figure it out at first, but I didn't want the creepy lady standing with her back to him to get involved. She was literally standing to the side of him with her back to all of us, moving small items to be exactly 1/2 inch from each other, like OCD on steroids. Totally unnecessary and WEIRD, again. Was she trying to look busy? The kid handed me $4. I handed $1 back to him and said 'just switch that for .50, I don't want your drawer to be short, I've been there!' and he smiled and did it. Poor kid. He seemed super nervous. I guess if I worked in a Stephen King novel I would be nervous too. What the heck that woman's problem was, I do not know. The young men that walked out as I entered, as well as the two young men that tried to enter before she shut the door in their face certainly weren't scary or weird looking, they were just normal folks wearing their work clothes. The two guys she literally locked out for no reason were friendly and nice even after she acted that way. That employee is clearly disturbed! We go to the ranch right by this Shell station twice a week, but we will NEVER shop there for gas or snacks or anything ever again. Creepy weird people. I hope the lady sitting silently in the office chair w
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May 2021 by Kent P.
Very sloww I was told wait 5 mins ended up wasting 20 mins of my time If i didnt need gas so bad i wouldve left Never come back to this joke spot Its a waste of timee
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November 2020 by Troy Towner
Old broken equipment, broken pumps and slow pumps. Will not be back.
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September 2020 by Michael Barulich
Gas attendant yelled at/shamed us for tossing a small paper bag of “road trip” related garbage in their trash (a small amount of fast food items). Even after we spent $50 at the pump. Super awkward...
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August 2020 by Joseph Millenbach
Too many 1 way paths and pump wouldn't start for many attempts (started just as oddly)
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August 2020 by Yitz Shmueli
No restroom no not feeling this place bad attitude bad service for what
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January 2020 by Jeff C.
Apple Pay is disabled here even though the machine has the reader in it like all She'll stations. Super shady
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November 2019 by Brian Elm
Nice place to stop by to grab some snacks. Nice service and their staffs were nice. I'm their regular customer the pumps were always clean.
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November 2019 by Abraham Lopez ortiz
Great place to stop for a drink
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November 2019 by Mike Rozman
Gas prices are the highest in the area. Shop and staff are not welcoming. This is a shame for Portola Valley