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January 2024 by Samantha Pantoja
Everything was great. Except for the one lady at the front. She was extremely rude and I understood that they were busy and I was trying to lighten the mood but her attitude was just gross. Other than that it was a good day,
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December 2023 by alfred facundo
Conentra was a big waste of time for the process of getting my work injury healed to be able to get back to work. First process was physical therapy but once my workers comp ins denied any futher PT without a explination for the PT from a concentra Dr. My then assigned conentra Dr just moved me on too the pain specialist . The pain specialist was denied any procedures until a explination from a concentra Dr was turned into my workers comp ins . That never happend . The specialist at concentra wanted me to apeal the denial . I spoke to my workers comp adjent and she asured me that was not the process and the Dr was supose to apeal it . Not getting anywhere with the way concemtra runs there process inline with the workers comp insurance company .. would not recomend concentra to any human bieng in need of rebab to an injury.
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December 2023 by Haily G.
So far I've only came to this urgent care location for new employment physicals and it's not my first choice. The physicians see you for only 2 minutes. The wait ranges from 1 hour to 3 hours. I feel bad for the back staff for not having up to date equipment so their work can be much easier and faster. Now front desk, usually they're nice but for one ... ARLENE. I've came to this location a few times the past 3 years so she must have worked there for the longest time. I'm confused on how she still has her job. She is unbelievably rude and shameless. Example.... 2 years ago I remember her because another person was coming in for a physical and towards the end he forgot to mention he needed a Tetanus vaccine and she flipped. She started yelling out at him. "And you're barely telling us now! You should had said something in the beginning." The guy starts apologizing and she responds "it's too late now you will have to come back another day." He tried explaining he needed it now. She signed so loudly and was visibly upset. She did go ahead and helped him out but with guilt tripping. The 3 physicals I completed there I asked Arlene if I can get copies of my medical records she said no you can ask your employer..... she must not be aware that all patients have rights to their own medical records. This past Thursday same thing I asked. Once again she said you can ask your employer or pay $22. So you know what did? I left and went to irwindale and the lovely medical assistant Emelin helped me out and no charge! Emelin from Irwindale even called her supervisor and asked if that's a new protocol to be charging or not release records. Of course nothing changed just have the person requesting records just to sign release of information form. The actions and attitudes of Arlene are not ok, I need to speak with someone in regard to this but I need to put out a review so people are aware of the unprofessionalism, disorganization, and lack of care.
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November 2023 by Bella Robles
all the ladies were helpful and professional. The wait time was reasonable, seems like they have a good system going whether you have an appointment or not.
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November 2023 by Arlene Porta
All staff were very nice! Jessica was the nurse attending me that day and she was beyond nice and very attentive! Loved her mannerism!
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November 2023 by Fernando M.
Definitely do not recommend. Mr. Michael Lee is very unprofessional. I went in for blood in my urine and feces and he thought it was funny to ask if I wanted a rectal exam. He literally made the hand gesture while smiling and laughing. I don't see why you think is funny. Definitely won't come here again.
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October 2023 by Rocco Gonzo
Everyone was very nice and helpful. Arrived without an appointment for a Drug test and was in and out in less than 30 minutes. They helped with the paperwork that I did not bring because my employer told me the e-mail I was sent was sufficient enough. It was not. They allowed me to forward that e-mail to print there and saved me from going back home. Thank You Ladies...
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October 2023 by Jhen Jimenez
I would give 5 stars but the receptionist inside Dr Patel’s isnt that friendly. She always have this attitude every time Im there. Whenever I ask her questions or have conversation with her, she has an attitude. And no smile at all. I wonder why shes the receptionist there.
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October 2023 by Alfonso C.
Sent do do a DOT drug test.. had me waiting in the waiting room for 30 minutes or more. I was not told or warned about any of the procedures. I was off by maybe a centimeter of the line they want me to fill the cup too and had me sitting in their waiting room until I could pee again or automatic fail. They did not warn me before hand about that. Also very hard to make an appointment o we the phone. I've been here before for physical therapy and to see their doctors for a work injury and they extremely sucked. 100% don't recommend this place. They will not hold themselves responsible for anything.
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September 2023 by Thwe Nu San
I went there to get my DS done. The place is nice & clean. The wait is about like 45 mins may be I get there when it’s a little busy time. The staffs were nice & courteous. It was a good experience.
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August 2023 by Moises Lopez
It’s was good the people that each came up to me were nice, calm, easy to talk to, had understand what I said to explain my issue.
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August 2023 by Andrew
Came here for a walk in TB Test for pre-employment purposes. The lady at the front was very nice. I filled out a paper turned it in and in a matter of minutes I was able to get the shot and leave. Dope service??
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August 2023 by Jessica
I came here for a pre-employment TB test, and the process was quick and easy. The staff is super friendly and helpful. All around great experience!
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August 2023 by Jordan Swartz
Staff and doctors were very friendly and knowledgeable and they tried their best to get you in and out as quickly as possible.
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July 2023 by Juanita Yanez
The reception area was very clean and the front desk clerks were very nice & thorough! The young lady who did my agility test was also very nice her explanation of my test and the results that were expected were explained in a very concise manner!
