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February 2024 by Carlos Galdamez
On Monday I arrived at 4:00 pm and they had already closed
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February 2024 by mark guyette
Easy parking.
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January 2024 by Michael Rosales (Mike)
Been Banking now over 3 years with BOA, ALL Their financial advisors and tellers are very well helpful and knowledgeable.
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December 2023 by juanita la costeña
keep flagin I'll keep posting until you return back my lil brother hard earned money back to his accnt that huge sum of amount you took out of his saving accnt. that thing u call manager is completely incompetent trash ?️ so is her staff a bunch clowns walking in circles with ipads someone here will face criminal chargesyou're not getting away with this oneTrash!Do not keep money in this location. The employees of this location took a large amount of money from my little guy in his savings account.Pickpocket garbage!Manager trash
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November 2023 by Angel Diaz Rodriguez
Do not make appointments To speak with an agent, except on Friday, even with an appointment you will have to wait up to two hours, it is better to come without an appointment. Terrible service.
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September 2023 by DiamondBar
Horrible customer service. I complained about the teller at the counter because she had a really bad attitude and she was being a racist, but the manager didn't do anything about it.Terrible customer service. I complained about the cashier at the counter because she had a very bad attitude and was being racist, but the manager did nothing about it.
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September 2023 by Swagat Patel
AVOID this bank at all costs. WORST CUSTOMER SERVICE EVER! Unprofessional!
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September 2023 by Rosanna R.
If I could give this bank and location NO stars I would!!!!!! But unfortunately I can't since it won't let me post this review. This place always, always has a big long line inside and outside. Inside is soo ridiculous, you can come in at any time of the day, any day of the week and it's always the same. Super slow, with a long line. It's soo ridiculous that we have to wait inside soo long because they always only have 2 cashiers (bank tellers ) inside. Oh and the 2 that are " working" are soo rude and always have an attitude. If they don't like being social they should look for another type of job. And this bank should just close permanently already since they obviously don't know what good customer service is. And obviously don't have enough people working.
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July 2023 by Austin Chiang (Cr0cktopus)
Understaffed. Line of 8+ and one teller.
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July 2023 by Pacheco
Needed a direct deposit form, waited 40 minutes to find out that the clerks at the window could've printed out.Waste of time
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July 2023 by Louise Decker
I wish there was an option for negative stars. RUDE, CONDENSING EMPLOYEES. I will be closing all BOA accounts.
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May 2023 by Salina Z.
This bank is soo slow and do not have enough people behind the counter to assist customers. It's 2pm, they have 2 tellers, a dozen customers waiting and I've been in line for 20mins and only 4 people have been helped.
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February 2023 by Diana H.
Came to fix something for my daughters account. Been here since 2:00 PM it is now 3:31PM. this bank is so unprofessional there is more than 20 people in line to see the bank tellers at the windows, and there is only two available. I'm waiting for a person to person teller to help us with my situation and there's only one for business and the other one for general account this is the worst thing ever. They recently remodeled the bank instead of remodeling they should have hired more bank, tellers money, gone to waste. I don't recommend you to come to this bank. If you do be prepared to wait next to more than 30 people to be helped. come on Bank of America get it together.
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January 2023 by Nicole Estacio
Silvana was moving so slow as if she didn’t care. There were barely two tellers with a line across the lobby. On top of that Silvana had the worst attitude and was rude to my mom.
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January 2023 by O P
The day I went to the bank it was very busy someone said it was because the date we were on was the first of the month. I didn't go inside, I just went to the ATM, and there was a big line. There were three ATM machines but only one was being used when it was finally my turn, I realized that one was out of order and the other one was not being used after some one said it was out of order too, but, i notice it wasn't. The system was quite slow, and I think it is due to the great demand there was for withdrawals , deposits, and other transactions on this particular day. This is something beyond the control of man.
