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September 2023 by Peggy Stuart
Love this location! Everyone is very professional and always willing to help no matter what.
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May 2023 by Sandy A.
Staff is super kind and welcoming!! Nathan helped me out with a phone transfer for my sister and was so kind and helpful. It's great customer service like the one Nathan provided that keeps me with AT&T.
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February 2023 by Austin Duff
Was by a super helpful male on the night of 2/11 to upgrade my phone. On the morning of 2/11 I called in and was immediately hungup on before even saying anything. When I did get ahold of the female who picked up she was very rude because I tried to ask more than one question and she cut me off and just kept repeating "we do not, we do not". Do better
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January 2023 by Juli Statler
Love this location - everyone is always so helpful and friendly!
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January 2023 by Mazikeen Stuart
The staff at this location is always friendly and very knowledgeable. I will continue to go here for all of my ATT needs. 10 out of 10 service every time!
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January 2023 by Cristian Vargas
They close at 7 & it’s only 6:15pm yet they won’t open the door. Security door is unlocked and everything. Horrible representation of AT&T
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January 2023 by Monica Esquivel
Very poor service as I walked in the store she did not even greet me. Less let me finished explaining my situation and right away told me to call customer service. I’ve been a customer for more than 3 years and never had this gapped to me. Not happy!
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November 2022 by Janice W.
I received excellent customer service from AT&T in Pomona. I was fortunate to get Alice as my customer service representative that helped me. She refers to herself as Alice & wonderland, and she is truly a wonder. I would like to THANK AT&T because of her I am a happy customer with my iPhone 14 and she help me with every step of the activation process!! Again, I Thank You Alice!!
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November 2022 by Victor Coronado
They supposed to be open until 7:00 pm on sundays but it's not and to get a service not too good shame because when you need most it's not useful at all
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October 2022 by Pam Lucchino
We went into the Pomona AT&T on Rio Rancho and were helped by Alice. She was fast, kind and very helpful! We will go back to her when we need anything from AT&T. I’m excited about receiving my New Iwatch Ultra! Thank you Alice!
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July 2022 by Yvonne
Alyce was so knowledgeable and helpful genuinely cared to get me the best plan, 10 outta 10 in store experience. Highly recommend this store over any other. Again Alyce's customer service was superb!! overall clean and organized store if I could rate 10 on here I would!
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September 2021 by Criss Moreno
I needed a SIMM card and they gave me one quickly, although they were very short-staffed, the service was excellent
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August 2021 by Joenelie Uehara
Jeff Chong! Thank you so much for an OUTSTANDING customer service! You , seriously, went above and beyond . I truly appreciate you!
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May 2021 by Ryan Gamboa
The manger and rep that helped me out went above and beyond to make sure that all my info from my old phone transferred to the new one. I was worried because the last time I changed phones I went to another AT&T and they erased all my data. Everyone was very nice and helpful really glad I chose this store.
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May 2021 by Garrett White
Great customer service! Love this place