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March 2024 by vijaya Balivada
The lady is very rude and unprofessional , the return package is too heavy and walked towards the counter to keep it on the counter she asked me to step back and wait in the middle . There were no customers behind me . I don't understand what's the need to talk that manner and no empathy no kindness at all. When I shown her I'm disappointed with her behavior without even speaking a word, to my surprise she said I'm rude to her. She needs some kind of training before placing her on this job
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March 2024 by Matthew Warmuth
Trust the reviews, such a poorly run location with a "manager" unwilling to do anything for a customer while giving a former UPS worker a 15% discount right infront of me. SAME lady as the others. How ridiculous. Lost my $ to them this time.. won't be back to this location again.
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March 2024 by B B
Find another location. People at this location are rude, incompetent and retards
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March 2024 by Madan Mohan Kannojiya
Quick notary service without hassle. Friendly staff. Fully satisfied with service.
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March 2024 by Neetu S
I have been coming to this ups store for over a year now. From the past 3 visits I had an associate who was Extremely RUDE and UNPROFESSIONAL!! I just saw another review with her picture that was posted 7 monrgs ago!! Why is she still working there?? She CLEARLY hates Customer Service.... The Owners need to let her Go!!!!!! Would not recommend coming to this UPS!!!!!
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January 2024 by Jennifer Situ
Staffs are always helpful. I don’t understand the low rating. This is my Amazon return favorite stop!!
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January 2024 by Mohammad Nazmuz Salehin
Very unprofessional. Every time I go there , I feel why I didn’t choose another store.
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January 2024 by Michael Azuma
Very friendly and easy to work with. Easy to drop off UPS and USPS packages
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December 2023 by Yaseen Ulla
Not sure what everyone else is complaining about, but this place has friendly customer service and no wait.
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December 2023 by Jayant Das
The lady staff who works here is very rude. Does not know how to talk to customers. She talks as if she is doing a favor. She needs to learn how to talk to people. Her pic is in one of the comments below. The other folks who work here are really good...except for this lady.
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October 2023 by K N
If you are trying to find the worst customer service in any shop in the area, please stop by here! They have the rudest staff you can experience, and god forbid you need any help you will have to beg or cry for it! They don't need your money, they just need to be left alone. Took me a while to get it, but hey I warned you.And all of the other reviews about this lady, they can not be more accurate. She is just so bad, even Mandela would have gotten angry dealing with her
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October 2023 by M J
Just had a very bad experience at the UPS store at pimlico drive. VERY RUDE person who didn’t even greet us. She doesn’t know how to work with clients. PS: just read the previous reviews and I can confirm this is the same lady (from other review with a picture) that is in the store today (10/8/23)UPS needs to take a strong action for sure!
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August 2023 by Y Tai
I can to the store on 8th-Jul-2024. 12:20pm. This lady has very bad attitude for the people doing business with this store.She didn’t want help for sure. Please fire her.
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June 2023 by James M.
Very rude and unprofessional young lady at the counter top. She was unable to provide a tape unless I buy it. I decided to take my package to a different store.
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June 2023 by Tomas
Place offers no help and has terrible customer service. If I could choose to never use UPS as a shipping option again I would in a heartbeat
