Hardware Stores in Pleasanton, CA

“When you want 2 screws and don't want to buy 20 of them, this is the place to go. The staff are friendly and can easily help out with the best recommendations for any hardware project. This store is not intimidating like Home Depot or Lowe's and you will still get your project done. The guys in the store are as knowledgeable as ChatGpt in building things”

“Trinidad was a super helpful employee. Helped me by cutting a new key for our home, great conversationalist. Prices were so cheap I tried to tip him for his assistance. Could not convince him to accept, very humble and I appreciate good service like his.”

“As much as I hate to leave a bad review, I have to give you a warning about their mini bark. Do not buy this bark. It's mostly dirt. We love to use our yard in the summer and this has made it miserable. I spend more time cleaning than enjoying it. I purchased $1,000 of mini bark on 4/11. I have put bark in my yard numerous times over the years without any issues. But this was the first time I used Richert. I had a good experience with them a couple of years ago with a Trex purchase and wanted to support them as a local business. I sent them a picture of the walk-on-bark I purchased in the past and they agreed their mini bark was closest to what I wanted. Unfortunately, this bark is 90% dirt. When you walk on it, work in the gardens, play near it, the wind blows, anything...it sends up clouds of dust. It gets in your sinuses, on your skin and clothes, and in the house if the windows are open. It's miserable. I have to blow it off of my patio daily, can't sit on our patio furniture without wiping it down. I have cleaned my windows three times since I had it put in on 4/11. When it is wet, it's just mud. I have to clean my dogs paws constantly before he comes in. I tried watering it in, terrible use of water, but out of desperation I watered it extensively.I am so disappointed. I reached out to them immediately after having it put down (which cost me another $1,000). I sent pictures and asked for help or suggestions, but never heard back. I did not expect them to help me for free. I suggested putting some heavier bark on top of it, which I gladly would have paid for. I waited years to replace the bark due to the cost. Using a new company was an expensive mistake.6/21 UPDATEGot a great response from Matt at Richert. He called first thing this morning and sent Jack out to look at it at it the same day. My email got stuck in their system and they never saw it. He agreed it should not be like this. They are coming up with a plan to fix the problem. Most likely I will have some of this taken out and we will replace the top with better product. But whatever they do, I appreciate the response and that they did not try to act like it was normal for bark to do this. They immediately took responsibility for the product. Can't ask for more than that.”

“Love this place! They had some really neat materials and a super friendly and helpful staff. I had an idea for a DIY project and they helped me brainstorm and come up with the best way to do it!”

“I had an exceptional experience with the customer service and RH outlet/Pleasanton . Mahdiye and Stephanie went above and beyond to assist us throughout the entire process with kindness and professionalism. Despite a slight mismatch in the color of our dining table and chairs, they made an exception for our dining table return and ensured that we found the perfect match for our home! Their positive attitude and commitment not only impressed us but we were compelled to return their store for future purchases and have recommended it to all of our friends who like this brand! Thank you to both of them again and we look forward to working with them again to design our home with their furniture.”

“Home Depot is a homeowners paradise, they have so much amazing products I could lose myself in the store in the aisles for hours. I love shopping here when I need to pick up any home improvement items. I will say the one thing that I don't like about home Depot is the customer service of the availability of the associates I feel like I can never find anyone to help me when I need to find a specific item more staffing would be nice other than that everything else is enjoyable when visiting here.”

“Came here a couple of days ago with my girlfriend to purchase some lumber for a project that we had in mind at home. Was immediately met by Rigo (sorry if I misspelled this) who's customer service was exceptional. Told him the project we had in mind, and he went above and beyond with helping us choose the materials needed. Spent the time to go over details and listened to all the questions we had. He was truly an all star. I'll be coming back to this Home Depot for all my future projects! Thanks Rigo”

“Home Depot is a homeowners paradise, they have so much amazing products I could lose myself in the store in the aisles for hours. I love shopping here when I need to pick up any home improvement items. I will say the one thing that I don't like about home Depot is the customer service of the availability of the associates I feel like I can never find anyone to help me when I need to find a specific item more staffing would be nice other than that everything else is enjoyable when visiting here.”

“Home Depot is a homeowners paradise, they have so much amazing products I could lose myself in the store in the aisles for hours. I love shopping here when I need to pick up any home improvement items. I will say the one thing that I don't like about home Depot is the customer service of the availability of the associates I feel like I can never find anyone to help me when I need to find a specific item more staffing would be nice other than that everything else is enjoyable when visiting here.”