October 2021 by Shannon Johnson
They are a bit expensive but their cars are impeccable. One fun fact that many don't know is that Enterprise is THE largest car vendor ...do your research, they are pretty amazing.
September 2021 by Tarek Derbas
Exceptional service and good prices
July 2021 by Kathleen H.
I am a local Farmers Insurance agent and I refer my clients to Enterprise for their car rental needs. I've always received great feedback from my clients on the quality of cars and service. This past weekend I needed a rental to drive to SoCal so I had the opportunity to experience the rental car process myself. Upon entering the door at 9am I was politely greeted by Loren, the assistant manager. From that point on everything was perfect from the young gentleman who showed me around the car, the clean and well maintained vehicle I was offered and the easy drop off. My rental experience with Enterprise solidified why I refer my clients here and will continue to do so!
July 2021 by Triple6papi S.
Hello. if you're reading this, don't hesitate to do business with this specific location. My friend and i took a weekend trip out to Las Vegas and needed a reliable rental. Called this location about a week ahead to confirm availability. The representatives Loren and branch manager Nial were extremely helpful. I arrived the day we scheduled for and they had a nice 2019 Nissan Altima ready for me. Cleaned and sanitized. And extremely well kept. Loren was able to accommodate for dropping it off to my business location. Thank you for that btw. The car drove excellently and didn't have any funky smells or mechanical issues. Always get insurance for the unknown. I needed an extra day because we were running late on time for the return so i called and Loren was able to adjust the date easily for me. Returned the vehicle with a little above half tank and they were even able to pick it up from where i work because i was so close by. This was the best experience i've ever had with a rental company and i will for sure come back and refer friends and family. Thank you again Loren and Nial. 5/5
June 2021 by Tina T.
Lauren is a gem to Enterprise! She greeted us as soon as we entered the lot and was very helpful with our reservation. Car was very clean & sanitized when we received it. Thank you for such great customer service! =)
May 2021 by Kameron Falls
Fallon Anctil and Jose Galvan are a fantastic part of the enterprise team in Pleasanton. They were courteous, knowledgeable, and professional. They were able to book our two reservations in a timely manner, answer all our questions, and get us a great deal. We were really impressed with Fallon's skills and tact. I would recommend she get promoted as soon as possible. Clear management potential! We watched as she managed the whole floor seamlessly - answering telephone calls, helping co-workers and helping customers along the way. What a refreshing professional who gets the job done efficiently.
March 2021 by Alvarice Bostick
Nice place excellent staff
March 2021 by Eric Jones
Awesome service! Pretty checking is great. Professional and helpful staff. Was able to get me a deal on changing my return destination to the airport. This saved me money and time!In and out in 5 minutes or so.
February 2021 by Rebecca Ferris
Nick is Very friendly accommodating and very clear on what they offer. They work with you insurance company very well.
January 2021 by Michael R. Finneran
Easy and picked up the car within 5 minutes. A typical Enterprise with its finest personnel everywhere. Keep up the good work.
January 2021 by Christina Workman
Fallon was great! Very informative
November 2020 by Anon X
Normally have good experiences with all Enterprise locations but, for my last rental, they gave me a Buick Cascada... a convertible with a rough ride and low visibility (with the top up). Giving favorable rating for friendly staff.
November 2020 by Carrie Marines
First off they were not going to release the vehicle to me without a utility bill with proof of address because I was paying with a debit card. Then when I got the vehicle home I found a used face mask down between the seats and garbage under the seat. The inside of the windshield was so dirty I couldn't see and the windshield wipers didn't work to clean the windshield.
November 2020 by Sam Rahmian
Friendly staff, with great customer service.
October 2020 by Murray Whent
I have found that renting a car from Enterprise you will always find that they are not cleaned very well. Not a good thing especially during this Covid 19 period. The windows on the inside are always dirty. You will find items left behind from a previous renter of that vehicle.