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March 2024 by Ajmal Ayaan
The staff is great! They are friendly, prompt and knowledgeable. My one star is for the Big O tires. I will never in my life again buy anything else than Michellin tires. Since the purchase, the tires keep having air pressure issues and tire balance problems. It is really inconvenient.
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February 2024 by jack ligon
Knowable, professional, honest, and above all threats you with respect.
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February 2024 by Melanie Henry
I am a driving evaluator of medically at-risk drivers and ensuring the evaluator vehicle is maintained is critical. There was damage to a tire and I knew well enough it needed to be seen right away. Big O Tires is my local go to place for tires. I came in on a Friday afternoon with no appointment. They took care of the issue right away and kept me up to date while I waited at a local coffee house. The job was finished in an hour! Tino was knowledgeable, professional & communicated clearly & patiently lol, with me about my options. Super convenient location in walking distance to eateries and coffee.
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January 2024 by Maggie Lucca
I am a long time customer and am always amazed at the highest quality of service that you could possibly want. Most important, is their honesty. They are very customer service oriented and they never try and upsell. Their mechanics are very experienced and knowledgeable. I highly recommend Big O Tires for all your automotive needs.
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January 2024 by Mrs. evans
Our family takes our three cars to Big O TIRES. they have serviced the cars very professionally And have proven to be very trustworthy, these past three decades. I also appreciate the coupons but overall the service has been great! Thank you!
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January 2024 by Pavel Kovalets
Fixed a flat tire. Fast service, friendly personal, great value
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January 2024 by Alex Lesko
Super busy, but got me in and repaired a flat as quickly as possible. Very happy with the service!
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November 2023 by Rebecca Rollins
They are always very friendly and very helpful
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November 2023 by Taz Razak
I feel like this place is a sham. They try to upsell you on things. Told me my battery is having an issue but I just had it changed a year prior and haven't had any issue. They rotated my tires even thought I specifically told them not to as I just had it rotated two weeks prior. Two tires are a diff brand so I am able to tell.
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October 2023 by Qingyu Lin
BE CAREFUL!!! When you purchase and install tires here, DON'T FORGET to ask what's the week and year the tires manufactured. I came here first time today by trust the big name and also friends' experience with other store locations. But I went out with a set of tires more than one years old (2522: the 25th week of 2022) by paying brand new price, which means lost 10-15% of value already (today is the 40th week of 2023). I don't want to go back and argue with someone, so I decide NOT go here anymore.
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October 2023 by Carlos Hernandez
Yesterday I changed the tire and today it went flat because it did notThey did not tighten the valve properly
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October 2023 by Brian Cannon
Always busy ... but they do their best to squeeze you in if they can
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September 2023 by Heather Rose
Thanks Jonny for helping me find out what was wrong with my tire and getting me on my way! And thank you to all the guys at the shop for making sure my dog was comfortable while waiting since it was so hot the day we stopped in!!!
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September 2023 by Tomas
Not my first horrible experience with this place but definitely the last time I brought any of my cars here. Latest screw up they had was forgetting to program my TPMS on my car after getting a tire replaced making me have to bring my car back to get the TPMS malfunction on my BMW get fixed. Ridiculous place don’t bring your car here ever if you want the work done right the first time
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August 2023 by Bill Evans
These guys do a great job. Good communication, fair price, fast service.
