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July 2024 by sampath ram kumar putta
Lot of people waiting in Queue and there’s no self kiosk to drop off the smallest items like Whole Foods have. Plus if anyone of the members in Queue is doing a notary then you are going to wait for good 30 minutes ?
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July 2024 by Hoodlum 415
Terrible costumer service! the Indian woman and Caucasian man both were very dismissive, non helpful and chose to help other customers in the middle of my transaction.
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July 2024 by Francesca Rojo
I had an Amazon return with the option to bring in “no box and no label”, returned the item at this location in its original box, and they refused to tape it in order for me to return it. They have tape rolls for their shipments sitting on the counter behind them. Instead, they made me purchase a roll of tape which has a starting price of $9.99 for the smallest size. I purchased the cheapest one and reiterated that this is a ridiculous situation.
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May 2024 by lena venice
Absolutely the worst ups store I’ve been to. I rather use other stores or whole food to return my Amazon package. Worst customer service from that fat old ugly woman.
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May 2024 by Mona Atashigolestan
The old lady at this store had a very bad attitude with all customers.
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May 2024 by Alan Santiago Trujillo casillas
Because they deliver what they promise
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May 2024 by Hank Romero
Gaylin is a rock star! She really went above & beyond with a very unique shipping situation. Literally and figuratively thinking outside of box! Amazing Customer Service!!
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May 2024 by Dan Manley
Well I think the staff is trying -not the friendliest place on earth when you greet the staff they look at you like the RCA dog but saying that
They seem to be efficient
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May 2024 by R Morris
It’s always easy to get in and out, have any questions answered, and most importantly get things shipped with no fuss.
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October 2023 by A Hull
Busy place. Staff not rude, but not friendly either. Honestly, there are several UPS Stores within our immediate community...This one is not my 1st choice.
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October 2023 by Aaron Malatesta
Ritu is very helpful and pleasant.
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August 2023 by Belle
Never had a problem.
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August 2023 by Mustafa Tarzy
Very unhelpful staff . Horrible experience everytime I go. Unfortunately I have to since Amazon keeps referring me there for my returns ….
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August 2023 by ryan mccormick
Absolutely the worst UPS store I have been to. They overcharge for everything. Can't provide tape, you have to buy a full roll (they only have one overpriced option). Need to print a label? That's a 1.50. Need to pay by card? That's an extra fee. The staff is usually friendly but the owner is an idiot price gouging however they can. Stay away and find another location.
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August 2023 by Rachel Rountree
I do a TON of shipping and business with this location. I’d estimate I purchase over $5k in labels a year at this location for work. I just went in for a personal shipment and asked for 1 strip of tape to close my box and they denied the request and said I needed to purchase an entire roll of tape from their store. I’ll be taking my business elsewhere, absolutely absurd.. terrible customer service.
