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September 2021 by Eric Cachia
Worst customer service from any retail store I have ever experienced.....2 times now they have been rude, made mistakes and just out right unprofessional. I have abeen a TMobile customer for 14 years and this is how I am treated...Think again about where you buy your products and services
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September 2021 by Dianne M.
I have been working with Ryan H. and Duncan J. At this store. They both have been extremely helpful in all aspects of customer service. They were willing to spend an extended amount of time answering all my questions, calling customer care on my behalf and calculating my monthly payments. I was so impressed with these young men. Thank you!!!
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September 2021 by Steve Perez
Its ok the dont give you the right details you bought this and we will bill you amd I want an upgrade and don't included thinking you did and then your service gets turned off but I have internet
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August 2021 by Tameria Russell
Ryan was the absolute best.
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August 2021 by saad almatar
Not that bad
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July 2021 by Ryan C.
I went in angry and admittedly rude. Ryan Ha helped me out and was fantastic. He went above and beyond to provide killer customer service despite me acting like a DB. Thanks Ryan.
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June 2021 by Sandra V.
Ryan was amazing and super helpful. He had the knowledge and patience to assist my elderly mother with some technical issues.
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June 2021 by Jason Malast
Great experience!!!
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February 2021 by Cricket J.
We just left T-mobile and I just had to write a review of Duncan at T-mobile. He was beyond helpful and polite and was able to assist us with our account. We had considered changing our cellphone carrier to AT&T but after our visit to T-mobile today we wouldn't dare leave. Thank you, Duncan!
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January 2021 by Maria T.
We came there to get 2 iPhones and some accessories. We were help by Eddie and Stephanie. They were professional and helped us get a great deal. Also, they were fun and friendly. I would recommend my family and friends here. Thank you for a great experience
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December 2020 by Priscilla R.
Just moved to the area, must say hands down best service goes to Duncan knew so much about the products and answered all my questions. His customer service Excellent!!!!!! Highly recommend asking for him. He is friendly and answers all questions! Don't hesitate to visit him. I'll be back soon! Thank you
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December 2020 by Renee M.
Brian was so patient & kind on such a busy day. So far, I've had good luck with the employees at this location. Helpful, knowledgeable & have always made it easy to add a line or upgrade a phone.
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November 2020 by C1x Jasmine
I just switched over from Verizon to T-mobile today and upgraded my cell phone to the iPhone 12 Pro max. The workers here were super nice, sociable, and swapped me over within 10 minutes. No gimmicks, no nonsense. They ported over my number, explained the process in detail and I was on my way. 5 star service 5 star products 5 star experience. The associate named Duncan is the best there, he walked me through everything I needed to know and transferred all my contacts, pictures, etc to my new iphone 12 pro max. Best wishes man! Much thanks! C1x
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November 2020 by C1x J.
I just switched over from Verizon to T-mobile today and upgraded my cell phone to the iPhone 12 Pro max. The workers here were super nice, sociable, and swapped me over within 10 minutes. No gimmicks, no nonsense. They ported over my number, explained the process in detail and I was on my way. 5 star service 5 star products 5 star experience. The associate named Duncan was the best! He helped me choose the best phone cover, screen cover, and all the chargers for my iPhone 12 pro max. He even set up my phone and went above and beyond. Much thanks! C1x
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November 2020 by Brenda L.
I brought my mom in to add her to my plan and to get her a new phone yesterday. We were greeted and told the wait time the minute we walked in. Stephanie was super helpful and got us exactly what we needed. It's nice to see that they care about their customers here as each person came in they were greeted and informed of the wait time. I will definitely come back to this location for all my phone and account needs. So many places forget about customer service so I wanted to take the time to show my appreciation. Thank you!
