September 2021 by Eric Cachia
Worst customer service from any retail store I have ever experienced.....2 times now they have been rude, made mistakes and just out right unprofessional. I have abeen a TMobile customer for 14 years and this is how I am treated...Think again about where you buy your products and services
September 2021 by Steve Perez
Its ok the dont give you the right details you bought this and we will bill you amd I want an upgrade and don't included thinking you did and then your service gets turned off but I have internet
August 2021 by Tameria Russell
Ryan was the absolute best.
August 2021 by saad almatar
Not that bad
June 2021 by Jason Malast
Great experience!!!
December 2020 by C1x James
I just switched over from Verizon to T-mobile today and upgraded my cell phone to the iPhone 12 Pro max. The workers here were super nice, sociable, and swapped me over within 10 minutes. No gimmicks, no nonsense. They ported over my number, explained the process in detail and I was on my way. 5 star service 5 star products 5 star experience. The associate named Duncan is the best there, he walked me through everything I needed to know and transferred all my contacts, pictures, etc to my new iphone 12 pro max. Best wishes man! Much thanks! C1x
November 2020 by C1x Jasmine
I just switched over from Verizon to T-mobile today and upgraded my cell phone to the iPhone 12 Pro max. The workers here were super nice, sociable, and swapped me over within 10 minutes. No gimmicks, no nonsense. They ported over my number, explained the process in detail and I was on my way. 5 star service 5 star products 5 star experience. The associate named Duncan is the best there, he walked me through everything I needed to know and transferred all my contacts, pictures, etc to my new iphone 12 pro max. Best wishes man! Much thanks! C1x
November 2020 by Jessica Cowey
Super helpful and very friendly!
October 2020 by Kelli Llewellyn
Duncan was super helpful even though I was not T Mobike customer, yet ... greatly appreciated his knowledge and friendly manners
October 2020 by Deanna Garcia
Duncan was very nice and patient with my mom and I answered all the questions we had understood our situation and was very helpful. I would definitely come back here for anything else I need
September 2020 by Tina Twaddell
The gentleman that was working tonight was very sweet and kind and helped me out. Awesome service!!!
June 2020 by Farnaz abolfathi
Don't waste your time at this store. Stephanie, the manager along with her associate who I disnt get the name of are very rude and unprofessional. We bought a samsung phone, and a timex watch there last week but the watch doesn't work. I went back in to exchange it, and had the displeasure of dealing with these rude employees who didn't want to stop chatting to help in the first place. I had to wait for an extended time when they had no other customers. At last, I managed to get out of them they didn't have a replacement. When I asked if they could help me locate a store that does, the associate said " thats your job, not ours". Total waste of time and disrespectful.
February 2020 by Will Webb
Went here to open 4 new lines and do the Carrier Freedom. Planned on getting the regular Magenta promotion for $140 per month, but the agent insisted that in order to complete the Carrier Freedom I have to be on the Magenta Plus, which was $170 per month.
November 2019 by Linda Pesner
I came in on Monday night to move a business account with 8 phones over. Everyone was helpful and told me how easy it was and not to worry. After some trepidation, I activated 8 lines without porting anything and came back Tuesday to start moving numbers.
September 2019 by Leonard West
I love coming here
