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March 2024 by Alex P.
Poorly ran store. Most of the workers here simply do not care. For some reason the main Fitting Room is closed half the day. The only other available fitting room is tiny, only 2 customers are able to use the fitting room when the main one is closed. Today, both of those tiny fitting room was occupied. I waited for about 15 minutes and still no one came out. The security guard noticed that there was a line was forming but did nothing. I got tired of waiting and went to the cashier to check on their return policy. The cashier was kind. Right when I checked and purchased the items, they finally checked the fitting room. They were empty! They were locked and no one was inside, probably for at least an hour. I do not understand how workers would not notice that the fitting room was "occupied" for that long and do nothing about it, actually I do understand, they just don't care. There are only 2 redeeming factors of this Ross: plenty of parking, and the cashier is nice. Ross, please reevaluate your fitting room "policy" and your employees. You could and should do better.
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February 2024 by Ginnie F.
Zero stars ...2 time to locations worse service in my life (cashiers) . Shout out to girl that needs a class in communication and customer service. I will NEVER return here .
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February 2024 by Natalie Mejia
I will never shop at this location worst service ever !!!this guy and lady at the self check talks bad about others and laughs at people they did that to me !! Childish immature people like them should not get hired at all !hire people that love there job not talks bad about customers !!
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January 2024 by Angel Saucedo
Worst service! Lines are long, cashiers upfront talking with only one cashier open. It's a Saturday 6 pm very irritated, won't be coming back!
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January 2024 by Willy Automotive
Good prices...
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January 2024 by Erica Mondragon
Blouses, bags and more that I needed
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December 2023 by Margie Villatoro
I love visiting it.
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December 2023 by Walter Perez Diaz
Very good store
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November 2023 by Martha Hernandez
He was a chaos last late afternoon shoes in the floor all so closeIt looks to me like nobody it was picking up the mess for that day. They have good stuff but some of that stuffIs in the floor.Maybe they have a lot of employees that day only God know why the story it was a a chaos .
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November 2023 by K
Good store just little advice I had the chance to witness an employee being trained …I was shopping about 1-2 hours looking for work pants and couldn’t help but notice the rude looks this poor guy was receiving and the thing is he wasn’t bad …he just had no help his co worker at self check out kept rolling her eyes at the poor guy when he was removing my sensors from my shoes she got frustrated because the line was growing and she just stood there and watched the poor kid …I can see in his face he was over it the dressing room lady let’s not even say lol …it’s sad because you guys just push the kids to quit your work area should not be that stressful maybe next time help the kid out instead of giving him attitude maybe that would help
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November 2023 by Gloria Estrada
I when here last knight, close to closing time, store was a mess.Couldn't find what I was looking for. Came back this morning expecting the store to be clean, and store was worst than last night. I told the supervisor to send someone to clean the pet area, everything was on the floor. And he did nothing. Absolutely nothing. Store is a total mess no matter where you go. Every department is a total mess.
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November 2023 by Alex Alanis
The store is clean and well kept by many employees. Unfortunately this did make the one and only checker have to service the plethora of customers that didn't want to self checkout.
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October 2023 by rene millan
A good place to get gifts for everyone...! Very well organized...!!! No too expensive...!
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September 2023 by George A
Friendly staff, Great prices but a little disorganized. Overall ok place to shop
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September 2023 by Mauricio Hernandez
Ross self service cashier's no cash, only plastic.
