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August 2023 by Catalina Gonzales
Great friendly, professional , customer service.
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July 2023 by Solomon Cohen
Very helpful. Thank you for your service
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September 2022 by Maria Conde
Bad customer services and rude. New employees shouldn’t be left by themselves, they don’t know what they are doing and rude when answering the phone.
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March 2022 by Rachel Ruiz
Staff knowledgeable and friendly!! I went in to get my auto pay changed to a new card. Had some problems with my new card but everything got taken care of!! I always just go to this location cuz of how nice the staff always is & they are fast!!
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March 2022 by Lesly Alvarez
Best customer service , Natally did such an amazing job helping me out not to mention very smart. She’s the best ask for Natally.
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October 2021 by Mirna Ramirez
This place is great. Alejandra has great customer service . Ask for Alejandra
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September 2021 by Wendy Ortega
Great service! The rep was very informative and helpful. He gave us a deal on a new iPhone with a case and screen protector
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August 2021 by BIRDCAGESTUDIOS
Went to metro to buy a new phone August 4th 10am. employee was 40 mins late, came back around at 11am.Was overall an ok experience however Adrian added insurance to my plan with out my concent or knowledge.I like this store alot , it's close and convient, but this kind of bums me out.Invoice :129474Account :57777employee ID : Adrian
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August 2021 by Rosa Zuniga
Came in to this location yesterday to purchase a phone and they had a rep named jessi help me, im guessing she was new and had no idea what she was doing. Told her not to add insurance and she added it with out my knowledge or permission anyways. Not to mention she put me on the wrong plan and i had to call customer service to fix her mess. Dont leave new employees alone iff they are not ready.
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January 2021 by Moises Chavez
I had a great experience here awesome customer service from Lily she was so nice,friendly, and helpful. Before I came here I went to the metro pcs inside the superior market on whittier blvd in Pico Rivera said hi good morning to the girl she looked like she was in a bad mood and said can I help you in a very unfriendly way like if she didn't wanna do her job she said the system was down so I went to the slauson metro pcs where I was treated with excellent customer service
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January 2021 by Maggie Contreras
Thank you Brian for giving us a great services .
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November 2020 by Maggie Mohler
Person assisting us was very courteous and helpful.
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October 2020 by Jose A. Gomez
Como franchise te cobran cargos por todo.
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September 2020 by Diana Castaneda
(Translated by Google) Too slow service. It took me half an hour waiting for them to attend to me. There were only 2 customers and 2 employees attending and to pay for my service I waited 30 minutes. And also the person who attended me was already very stressed(Original)Demasiado lento el servicio. Tarde media hora esperando que me atendieran. Solo había 2 clientes y 2 empleados atendiendo y para pagar mi servicio espere 30 minutos. Y además ya estaba muy estresada la persona que me atendió
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January 2020 by Diana Meza
Angel and Alondra were so helpful! They helped me find a phone within my budget that also met all my needs. Without me even asking they pointed out I was paying too much for the amount of lines I have active. They helped me lower my monthly payment and help me get Amazon Prime, I didnt even know I qualified for free Prime. Thank you guys! Best customer service I've experienced at Metro.
