“Appointment required for in-branch notary service, free for account holders.Made appointment online via the website and could book as soon as the next day.Notary was on time, polite and professional. Took about 15 minutes to get one piece of paper notarized.Facility requires masks, social distancing, and diligently wipes down desk space between customers. Desk shields and barriers at counters. Hand sanitizer stations at entrance.”
“I've been banking with Exchange for thirty years. Whatever branch they have never failed to give me great service. The staff is universally friendly and conscientious. The newer location near G&G is very convenient for us. Now that the downtown Cotati branch has moved near Oliver's we'll be doing more of our banking at the G&G location. We have two business, one household, and one savings account with Exchange.”
8:30AM - 4:30PM
202 Pennsylvania Ave, Petaluma
Banks
10AM - 6PM
799 Baywood Dr, Petaluma
Banks
“This is by far the best bank ever! They won't give me a loan to save my life, but checking accounts, business accounts etc they will. Outstanding customer service! Kathy is my go to person for all my banking needs and questions! She's the main reason I bank with Bank of Marin! She's always got a smile on her face, jumps threw hoops to make things happen, stays late to finish her work etc. The hardest working women I know! Thank you!”
Open 24 hours
125 Western Avenue, Petaluma
Banks
“I recently required assistance with transactions in my account. First I called the corporate customer service number and they had to escalate my issue to a higher level representative. Due to the nature of the issue, they recommended I go to my local branch and speak to a banker, which I did on Nov 2, 2023 at the Petaluma branch on Western Ave. Alvaro Pulido assisted me with my account. I would say it was a very good experience. Alvaro listened carefully to my questions and concerns, examined my account and the transactions in question, and effectively clarified everything for me. I left with a good understanding of my account and I felt happy with the experience. You can tell when someone really wants to help you and Alvaro really does. I recommend him to anyone that wants to speak to a professional banker that also cares.”
“This branch is amazing. So personable, trustworthy and helpful! I work mainly with Katie at the McDowell branch and I can not thank her enough for her support with all my banking needs. She is so wonderful and friendly. I'm so grateful to bank with them!”
“excellent staff, very efficient and friendly, always available for any questions, in my personal experience Marlon Flores and Ashly helped me with the entire credit procedure for my house, I am very grateful to them. Congratulations on being a good bank.”
9AM - 5PM
100 2nd St, Petaluma
Banks
“I had a very difficult real estate transaction that needed a bank representative to go to the home of my client to open an account for her (the client was very ill, not able to leave her home). Enter Kathy Moore from Poppy Bank who made the trip 20 miles away to assist my client Ursula. Kathy, you were so helpful and kind to do this. Kudos to you, kudos to Poppy Bank! I am grateful that you believe in going above and beyond!”
9AM - 5PM
101 Western Ave, Petaluma
Banks
“I went in yesterday to open a savings account and apply for a credit card. These people could not have been more cordial and friendly. The accounts manager Sean was patient and informative and I was done within 15 minutes. Very professional. As far as these other bad revues I'm reading seem to target the policies of Chase Bank i.e. The people that work in this branch don't set the policies of Chase.”
“The staff in here are always friendly. I really like Jessica, Carly and Susan. They are always smiling and willing to answer any and all my questions. This branch is always leading on customer service. I enjoy coming in here and banking with them. They make everything so easy. Deborah(I hope I got this right), knows everything about this branch!”
“After a very frustrating morning being sent on a wild goose chase by UPS employees at the two locations in town, I called and asked if they offered notary services and cpuld help. They said they could and scheduled an appt for me to come in. Alvaro was amazing and helpful - thanks to him we got what we needed done and he was a true professional offering great customer service. He was knowledgeable and helpful - all the things we greatly appreciate and will be back again. Thanks to Alvaro for turning around our very stressful and unpleasant am!!”
9:00 AM - 5:00 PM
100 2nd St, Petaluma
Banks
“Had to bring my elderly mother here to take care of her financial affairs. Elizabeth was nothing but kind and helpful. My mother has dementia and is very uncomfortable with a lot of people but she felt at ease with Elizabeth. We were able to close mom's account and open another. She really went above and beyond to help us. This is very rare in such a busy corporate world where no one seems to have the time. Thank you for your incredible customer service!”
“I recently required assistance with transactions in my account. First I called the corporate customer service number and they had to escalate my issue to a higher level representative. Due to the nature of the issue, they recommended I go to my local branch and speak to a banker, which I did on Nov 2, 2023 at the Petaluma branch on Western Ave. Alvaro Pulido assisted me with my account. I would say it was a very good experience. Alvaro listened carefully to my questions and concerns, examined my account and the transactions in question, and effectively clarified everything for me. I left with a good understanding of my account and I felt happy with the experience. You can tell when someone really wants to help you and Alvaro really does. I recommend him to anyone that wants to speak to a professional banker that also cares.”
9:00 AM - 5:00 PM
800 N McDowell Blvd, Petaluma
Banks
Open 24 hours
181 N McDowell Blvd, Petaluma
Banks
““If there is always a line for tellers maybe hire more than one teller” was my review before branch manager came and solved my issue. Very nice guy helped save the one star review”
9:00 AM - 5:00 PM
333 S McDowell Blvd, Petaluma
Banks
11:00 AM - 4:00 PM
389 S McDowell Blvd, Petaluma
Banks
9AM - 5PM
201 Western Ave, Petaluma
Banks
“Jim, Cindy and Stacey are the best. We switched over in 2020 and have never regretted it. They recognize us when we come in and we get first rate service with a small town friendliness. It's casual and you feel like a person not an account number. Thanks Umpqua!”
“Yes, Bank of the West has served us flawlessly over the past 20+ years,, personably and professionably. I can't think of a single instance where there was either a problem or unpleasantness. What more can I ask of a bank?”
“This branch is amazing! All the tellers are very nice and professional, and the rest of the staff is very nice too! I recently opened accounts there, and it was easy to understand and very simple. The lady who was helping me, Kristen, was very nice and explained everything to me, which was very helpful! She told me what everything meant, and made me feel comfortable. Keep up the great work, and thank you so much!”
Open 24 hours
200 Kentucky St, Petaluma
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“I just got my final dental implant procedure the day before Christmas and I am still in awe of my experience with my awesome dentist, Dr. Firas Husein. Throughout the entire time with my dental restorative procedure, Dr. Husein treated me not just as a patient but as partner working toward the goal of improving my oral health. He has used his artistic and technical skills to create my beautiful smile. He indeed restored my confidence simply by improving my “ happy smile”. Most of all, Dr. Husein and his dental team are very professional and welcoming which makes it a lot less pain and stress-free aesthetic procedure. Thank you all for your hard work!”