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November 2023 by Steven Carman
The folks at big Brand tire very nice and we’re quite thorough. They found a flat on the tire I brought in and didn’t even charge me for it. I’ll come back.
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November 2023 by Tim Thomas
I can't believe these people actually hire experts! Best experience ever! And I've bought a lot of tires in 50 years! Highly recommend!
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October 2023 by Erin Hall
Have a wonderful experience with Big Brand Tire & Service in Penn Valley. Everyone was super friendly, they were able to get me in quickly and replace my brakes before a road trip at a reasonable price. They’ve absolutely earned my business moving forward.
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October 2023 by Mark Matteson
My car had a dead battery. I was at a gas station near the Penn Valley Big Brands. Called them and they came to where I was and gave me a jump start. I drove to their shop and got a new battery installed and they let me remain in the car as I am in a wheelchair. I have been doing business with them for over 25 years. Always great service above and beyond what one would expect. Thank you Big Brands (formerly Plaza Tire)!
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October 2023 by John Haynes
Wonderful staff who is efficient and very competitive price wise. Today I needed my engine and transmission oil changed. Big Brand did a great job. Thanks y’all!!
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September 2023 by Wayne McHone
Very courteous and friendly staff. They were very prompt in checking the pressure in my tires, removed a nail and patched the tire. I was back on the road in a short period of time. Highly recommend.
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September 2023 by Thomas B
Great little tire shop, excellent service and quick turnaround time. Well worth coming here and getting tires serviced.
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September 2023 by Joe Ramus
Big brand tire is my home town tire & repair shop. I brought in a flat tire and they repaired it no charge. I'll remember that when it time for new tires.
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August 2023 by Margaret Jean Campbell
I received such excellent service and pricing on new tires that I scheduled my 60,000 mile service for my Subaru with Big Brand. I’m very pleased. They checked and fixed things that I’m sure the typical dealer service would have overlooked. And much better pricing. Plus, the Penn Valley location is a very comfortable and safe place to wait (with a great coffee/ice cream shop next door).
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August 2023 by Nick Stiso
Wow! Took my car there to have a tire fixed that was losing air. They did a great job, but what surprised me was that there was no charge for it! I asked about this and they said they just don't charge to fix flats! What a nice gesture! My tires have 30k miles on them and are showing the wear, so they recommended that I get new ones before the rainy season, which I will certainly do and I will get them at Big Brand Tire!
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August 2023 by Vanissa Messer
Andrew at big brand tires in Penn Valley is awesome!On two separate occasions, we took our car in to deal with issues due to an accident. On both occasions he was extremely helpful knowledgeable.I’m sure it is also credit to the entire crew… But Andrew was our contact point and he was very professional. We appreciated his assistance and professionalism.
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August 2023 by Lori Smith
Arrived at Big Brand Tire with a flat tire. They immediately repaired my tire and then noticed that my back tire had a nail in it too. Quickly repaired that one too. And to top it off didn’t charge me anything for those repairs!! I’ve always received prompt and excellent customer service there and highly recommend them to everyone.
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August 2023 by Perry Dominey
Cecelia and Andrew, at the Penn Valley, CA store are exceptional. They are accommodating, friendly, and knowledgeable! The work we have had done there, by their technicians, has been successful. Their diagnostic skills are excellent.
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August 2023 by Jeff Comas
I found a nail in my tire. I called. Big Brand, tire and service and they were able to make me an appointment pretty much immediately. When the tire was fixed and I was given an invoice, I was pleasantly surprised to see the charge was zero dollars. I was not expecting that.
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June 2023 by Jake Rewerts
Quality Service at a great price! Being able to shop, order my tires, and schedule my appointment on-line was very convenient. My tires arrived the next day! On the day of my appointment, I was welcomed into the shop with fantastic customer service. By the time I went and ate lunch, I was getting the call that my car was ready for pickup! Would recommend for anyone needing new tires. I will definitely be returning for my future tire needs!
