September 2021 by Nicholas G.
You know? I kinda thought they'd have more shoes than they ended up having. I don't mean to be soooled but they seemed to have about as many Nikes as the Foot Locker across the street. They had different ones but I wasn't that impressed. I wanna see a lot more variety at the Nike store.
September 2021 by Jacqueline L.
Brie was super helpful and patient in helping my mom and I pick a shoe out for me. She was juggling two other customers as well but she made sure to remember the different sizes and shoe types. Most of all, it was great that every employee including the manager were wearing masks. If you have the time, stop by Nike's Pasadena branch.
August 2021 by Ocean
Good store nice staff, definitely will visit again
August 2021 by LES
Manager was very helpful with my exchange, wife wanted some Nike dunks which he had in the back he said but said he couldn't sell them to her because all the resellers were just sitting in the couch watching what they put out and he hates the resellers buying all of it to sell double the price. If you know they are resellers and they are not buying anything why not kick them out. It messes it up for us that want to buy shoes that we actually will wear. Went to Footlocker across same thing teenagers just sitting in front of the register and whispering that UPS just delivered packages. Very discouraging first time in Pasadena never again will I go there. Bad experience.
August 2021 by Bennie Lab
Store atmosphere is very dull and generic...Staff is not fully aware that they not not like being there lol...
August 2021 by R'lene Ramirez
I didn't get his name, but super friendly staff
July 2021 by Nathan G.
Great place, good stuff, got everything you're looking for. Really appreciated the help I received here when I need some new shoes. I took all the time I needed and the workers were very patient with me. Thank you again. Love my new Jordans!!!
July 2021 by philip bowlay
They didn't have my size which is small pants and shorts . I will try the outlet store .
June 2021 by Trent D.
The staff at Foot lockermore friendly and offer help faster than Nike Pasadena employees Nike employees Pasadena look me in my eyes and walk right pass me. I recommend foot locker because of the good customer service. Also foot locker will beat match or beat the price of the competitor across the street. I would give Footlocker 4 to 5 stars most likely 5 stars....
May 2021 by maggie alvarez
Not worth the stop ..Horrible customer service and poor variety.
May 2021 by Chris G.
Friendly service provided with staff helping to find the right size and shoe I was looking for in store. The store is organized and clean with a great selection of the latest drops in clothing and shoes. Use your Nike app to quickly find saved or favorited items on the app in store for pick up! Picked up a pair off '77 high tops with some fresh socks to go with.
May 2021 by Joseph
Expensive, great Customer service, however I will wait Until the products go to the outlet. Very overpriced.
May 2021 by May L.
Being a local, I tried giving this place the benefit of doubt on several occasions. Never fails, you walk away with subpar customer service . If you're lucky to be greeted at the door, that's about the highlight of your experience. If you want to return some shoes (and god forbid you'd dare to offend the sneaker gods), be prepared for a 20 year-old to school you on non-existent return policy that's supposedly written somewhere in the abyss of the internet. Then when this kid finally gets corrected on her misunderstanding by the store manager, don't expect an acknowledgement of such error. Apology? Forget it. What does the store manager say? "ehhh...okay." You're dreaming. It's Nike, don't you know? Just do it? More like just suck it. Nuff said?
April 2021 by Katie M.
I went into the Nike store to exchange some shoes I had purchased online. The interaction with one of the white employees was so exhausting. The whole time I was in the store I was followed around as if I was going to steal something. It was so uncomfortable I made the exchange quickly so I wouldn't have to deal with racial profiling.
April 2021 by joseph perez
Store hours say they open at 11am. They always open up late. It's 7min past 11am and they still not opening yet. Workers in there walking around and talkin