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June 2024 by Han-ting Hsu
Gary is the best man for the job, quick and great service
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May 2024 by Fernanda
Goodwill! Nice, honest, easy.
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February 2024 by Gerarda
I have always been going with them for years, very good service, I recommend them"
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December 2023 by Araz Nazarian
Amazing and honest service. I came in for a smog check and had a great conversation about to keep my car on top shape. Definitely coming here from now on
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April 2023 by Rebecca U.
My car signaled that I had ABS, Brake, and Traction Control issues. I took my car to this location and was charged $90 for a Diagnoses that took 2 hours.The person claimed that I needed an antilock brake booster pump and accumulator replacement. He stated that this repair would cost around $2.3k - $2.6k total to repair. I decided to do further research and took my car to a different location to see if I could get a better deal. At another autoshop it was indicated that I only needed to refill my brake fluid. This other shop also did it for free and only within 5 minuets (checked the front hood and used a scanner to diagnose) . After visiting an auto shop and refilling that meter, the lights went away. I would think that Goodwill would had double checked these areas to confirm if I really needed that replacement. It's very concerning and questionable that a highly trained person in auto would jump to conclusions of a replacement without checking the fluid meter. My experience with Goodwill feels very cheated and deceptive.No I don't recommend anyone to come here.
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March 2023 by Jesse Leon
Great service
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February 2023 by Jim W.
Goodwill Auto was recommended to me by another shop in Pasadena and Johnny and his staff are as honest as the day is long and they are incredibly competent and doing automotive work on your car. They have worked on my vehicle for over a year now and each time I bring it in I have the confidence to know that these guys have integrity are loyal and honest and always show you what they've done, and explain to you exactly what they're going to do and what everything is going to cost. These gentlemen are the real deal, good mechanics, fair prices, and honest, and you'll never go wrong bringing your car here. I highly recommend Johnny and his crew and there are very few mechanics that I would ever get a good review to, but these guys deserve 10 stars not five you can take complete confidence in knowing that when you drop your car off, it's going to be service properly and the work will be done correctly and fairly you will not go wrong bringing your car here.
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January 2023 by Hoberleigh P.
I took my car for service on the recommendation of a friend who has been going there for years. The last time I had my car serviced at the Toyota dealership. I swore it would be the last time due to their lack of integrity. I was very pleased with the wonderful service I received at Goodwill Auto and I will be Returning there and recommending them to others. I'm so happy I found them.
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September 2022 by Barron Shawver
Nice people
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July 2022 by Peter Chang
fast friendly and kind ppl
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June 2022 by Roxie L.
Excellent service, fast, and easy! It was our first time going to this shop but they acted like we were old friends! I called to see if they did smog checks and oil change, he cheerfully gave me the price for each and said I could come at 2:30 and he'd watch for me. I actually sent my son because I was in a meeting, but as soon as he pulled in, he was greeted with "(my last name) oil change and smog check, right?" my son says yep! And off they went. In and out with zero issues, friendly service techs, and fair prices? Yes please!!! I'll definitely be back! Thanks y'all!
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March 2022 by Taylor D.
Have been coming here for many years, John and Saro completely reliable, honest, and excellent mechanics. They will save you money and do an outstanding job
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November 2021 by Justine Stevens
I needed to get a smog check to renew my registration. I’ve never needed to get one before and wasn’t sure what to expect. I drove into Goodwill Auto Repair and was helped by John. He was really kind and helpful, and he had me in and out within 15 minutes! He was really professional and the whole experience was just so easy and smooth. I will be coming back here for future service. Thank you John!
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November 2021 by Jason N
Smog test done here after receiving a notice of requirement from DMV. They do what you need at the expense as expected. This part was fine.They offered me to change plates for me if I bring the new plates. However, they would ask you to pay $10 for drilling literally 4 screws, which I don't think it's fair. And from this unfairness of offering/pricing, I would not recommend my friends here for any mechanic work.
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September 2021 by Christian S.
I have been coming here for the last ~9 years. Very good work, very good communication, very good prices. I have really appreciated how helpful they have been, with 4 of my cars now. Thank you so much!
