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December 2023 by T K
They need to make a better effort as far as food is concerned. They have expired food and boxes and bags open on the floor.
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December 2023 by John Shinn
Family dollar store here is really made huge improvements in all aspects of this store. It’s close to home so we walk there all the time to pick up odds and ends and staples in grocery. There has been a change In leadership here in the last several months to a year and you can see and feel it right away if you had been here before and now it’s night and day. Store and it’s employees have all cleaned up very nicely. It’s the difference between the school dance and the prom. Both are fun and entertaining but everyone puts a little more elbow grease behind the prom. Service is excellent here, cleanliness is spot on, customers are even friendlier due to the now ability to find what you need because it’s organized and all items have a price tag on them. Prices are very good and you can always find great deals, they even have a app you can download and get additional coupons savings they even walked me through how to do this here and I live it, so easy and the savings is very big don’t miss out on doing that. Thank you team at family dollar on Somerset Blvd in paramount. Your hard work shows sincerely John Shinn very satisfied customer!
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November 2023 by PhiLa PhE
This is one of my favorite family dollars to come to. The customer service is awesome and I want to give a special shout out to the cashier Bernice! She goes above and beyond to keep the customers satisfied. Keep up the good work Bernice and thank you so much for always being pleasant and welcoming! ?
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November 2023 by shonda monday
Shelves were empty, detergent is hidden in the back and manager Bernice makes her own terms for returns. Not a great experience.
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November 2023 by Your Security
Need more staff , hoped for better prices on clothes
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October 2023 by Vianey Martinez
This store has a variety of things you won't find in others, the only downtime is when paying, the lines are a bit wait especially if you paying with card. Other than that, it's worth going.
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June 2023 by Adrian Ventura
This is good place to buy stuff at good price staff friendly lines are always quick
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May 2023 by Angel Eene
Lot's of parking spaces, clean inside & out, very nice helpful staff, fast check out lines & with very fair prices. I'll be back!
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March 2023 by Denise Jaggers
This store is wack! The price of items is always different when checking out than they are marked with those little tags on the shelves. The ONLY reason is go to this store is it is very close to where I stay store number 11401 in Paramount. I would really be happy if I could speak to someone in Corporate via telephone, not typing on a cell phone keyboard.
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February 2023 by ivan rodriguez
My go to when I need school supply for my kids
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January 2023 by Keisha Johnson
The store messed up my order the morning supervisors didn't want to look for it. I went to the store 3 consecutive days to inquire about my order being told they weren't there. I only received the 6 foot tree the others were lost somewhere in the store. They then gave me some trees off the floor that they tried to charge me for. The supervisor swore that Family Dollar sends online orders cash on delivery ? which I've not seen done since the 90s. When I got home those trees were not the same. I had to go back to the store take the wrong trees back and they didn't have the trees I ordered nor did they have them on the floor. I went in a couple of days later and was told they found my trees in the wrong section. Worst experience ever I will never order from Family Dollar again but still go in person daily.
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November 2022 by Feleicia Mason
The surroundings is usually dirty with homeless people out front plus the door has a board. In and out as quick as possible
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November 2022 by thecrazy eightyeight
The store supervisor "Bee" provided me with the most terrible customer service I've ever experienced. She refused to load my cash card despite the location being listed as a place to deposit. She told me that family dollar only loads on the east coast which I know for a fact Is a lie because I've loaded at several locations on the west coast. She rudely told me to please move out the line because she has paying customers in line, mind you, I still spent $18 during my visit. I needed the money to be loaded to I could Uber back home to Tustin, now I don't know where I will be sleeping tonight or how I'm getting home.
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August 2022 by Vanessa Marin
Store manager is a sorry excuse and your asm are jokes your associate need to know how to be polite and positive
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August 2022 by Rochelle Merryman
This store opens at 8a.m even though their suppose to open at 7am, the staff is very rude and unprofessional… they do not like black people at this store…… BEWARE OF THIS FAMILY DOLLAR
