-
November 2023 by Bob M.
Possibly the least efficient pharmacy/drug store ever. How is it possible to get in line for a scheduled vaccination, have the person scheduled for the slot behind you in line arrive 15 min later and they still end up getting their shot before you. Forget about arriving 10 min before your appointment. And there was no line. If you thought that was fun, wait until you try purchasing something regularly - comedy of errors.
-
October 2023 by M T.
Poor service. I went for my Covid booster and had to wait 30 mins past my appointment time because they're not staffed. While I waited in the confined area, two people came in coughing saying they wanted Covid tests because they had been exposed to Covid and were symptomatic. So the place where I'm most likely to catch Covid is the 30min wait before I get the vaccine? Always a wait whenever I go - for anything. I go to other locations unless it's necessary. Not staff fault, just poor management.
-
September 2023 by Justin K.
The Asian worker that works at the pharmacy during night time on Thursday is extremely rude and lied to me and refused to fill one of my prescriptions. I even showed her I got the same eye drops from the same pharmacy a month ago. I even called MediCal and MediCal said they cover it. She tried to lie saying MediCal doesn't cover it and refused to give me my eye drops. She then started yelling at me and harassing me. I started filming it to protect myself and next thing she threatens to call the police even though she is the one that lied and refused to fill my medicine. Don't go to this Walgreens unless you want them to treat you like an animal and refuse to give you your prescriptions. Absolutely horrible and ridiculous. Don't waste your time and money here.
-
July 2023 by Felicia F
This is my favorite pharmacy. The pharmacists and techs are always helpful and very pleasant to deal with. I made the switch from CVS and never looked back. Highly recommend.
-
May 2023 by Marisa B.
This is for the pharmacy staff! They are friendly and they really do their job well, especially under what I can imagine to be a very demanding number of people who they serve, as well as probably very demanding customers in Palo Alto area. They are fast, efficient but they take the time to listen to me when I have any kind of insurance issue etc. Thank you pharmacy staff!!!
-
March 2023 by S R.
The pharmacy at this store is terrible. They're often late to fill prescriptions and sometime don't even have the medicine. Often, nobody picks up the phone after many minutes of boring music. I've found that I have to make the trip to 1905 El Camino Walgreens which always seems to have the prescribed medicines.
-
March 2023 by F F
Absolutely the worst worst worst!!!! No photos taken! Worst! I will never ever step my feet onto that place! Ever
-
March 2023 by lucy amdstrong
Absolutely the worst worst worst!!!! No photos taken! Worst! I will never ever step my feet onto that place! Ever
-
February 2023 by Caffeine L.
After years of using the Maybell Walgreens pharmacy, we will be switching. The surprising rudeness by both the cashier and pharmacist was too much. My Dr. placed 2 prescriptions at this Walgreens which the cashier initially confirmed and said one was ready and one was still in process. While I waited, Walgreens sent me a text confirming 2 prescriptions. After standing in line again to pick-up the 2 Rxs, the same cashier told me that the Dr. did not order a 2nd Rx. I called the Dr.'s office (now closed) and learned that 2 Rxs had, in fact, been sent to this Walgreens. I asked the Pharmacist to speak to the Dr. The Pharmacist ignored my request for assistance, refusing to even acknowledge that I was standing 3 feet in front of her. Finally, the Pharmacist's curtly replied, "We don't take calls on personal phones." I stood in line a 3rd time within the hour where now the same cashier admitted, "We are working on the 2nd prescription." I asked how long the wait would be and she ignored me until I asked multiple times. I don't know if this is typical of weekend Walgreens service, but patients picking up essential meds are customers too.
-
February 2023 by Christopher N.
This Walgreens is expensive if it wasn't in walking distance, I would go to any other location. The pharmacy is always busy and it takes 25 min everytime. I've attempted to pick up from the drive thru and it's even worse. There's no service and you can't even hear them when there is.
-
December 2022 by Lynn Huidekoper
Great staff. Quick filling of new Rx. Knowledgeable pharmacists. Works with a lot of insurance companies.
-
September 2022 by Anthony C.
On one beautiful Saturday night, I came upon this Walgreens, and I thought like all Walgreens, it could simply be satisfactory or not. But to my surprise, I was greeted at the door by the warmest staff lead, and then walked around the store to the lovely voice of Carole King. "Winter spring summer and fall ... I'll be there, yes I will, because you've got a friend." Inexplicably, this Walgreens has great vibes.
-
June 2022 by Zachary Berger
Just sat on hold 20 minutes waiting to speak to a pharmacist. Clearly extremely understaffed.
-
May 2022 by Momu T.
Pharmacy has a drive thru so very convenient. Open Until 6pm Weekends but 9pm weekdays
-
May 2022 by Moce M.
Walgreen's on El Camino has become a neighborhood gem! Given all the challenges to hire and maintain staff in the region, Walgreen's has done an exemplary job. The store is always very clean and the drive-up window is efficient. I hesitated writing this review since they also have the perfect level of crowds, i.e. not crowded but plenty of customers to remain in business.