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March 2024 by Leslie J.
Both Joseph and James helped me this week with my phone issues ordering and setting up a new phone...... I received great customer service on both visits and I would highly recommend this Tmobil store in Palm Springs. Knowledgeable, helpful. Very satisfied with the help I received and the great customer service thank you. I will be back for all my families Mobill purchases in the future.
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February 2024 by Steven Diller
The representative was very polite I have to deal with a matter of my own Facebook
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February 2024 by David Quam
Great respectful customer service!
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February 2024 by Everardo Everardo
I like my new tablet! Brayan made it very easy, thank you
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February 2024 by Jan Sawyer
Absolutely fantastic customer service from Sergio at this TMobile store! He really knows what he's doing. This was the easiest transition to a new phone we have ever experienced.
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February 2024 by Kreg Asplund
This store team very patient with seniors. I have nothing but good things to say.
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January 2024 by Marco Ferrario
I came in there to get my US phone number. There were several problems (eventually I had to trash mu European phone, capitalism be rotten), but everybody was very kind and helpful. Special mention to Belen, one of the best associates I have ever met. She took all the time, answered questions, suggested options and in the end managed having me walking out with a new phone and a plan which was not outrageous as others I had been encouraged to get. Six stars appreciation for her.
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January 2024 by Tari Miner
So many ads on my phone driving me crazy. Brayan fixed it in minites
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January 2024 by Nathan Kaminaka
I had one of the best customer service experiences at tmo in Palm Springs off Ramon rd. In my opinion Sergio is one of the best reps he is professional and a very good listener. Juan is the store manager and greeted me with a smile and he was able to help me with all my issues then connected me with a customer support rep thru chat and we got the issue resolved. When I was in the store I asked James a few questions and he was very helpful in showing me some options for a new Bluetooth speaker. Tmo customer for life here thanks familia!!!
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January 2024 by Z G
Absolutely horrible customer service will not be returning to the store again
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January 2024 by Danny Ary
Can't thank brayan enough he worked so hard for us to be with mobile after at&t put so many obstacles
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January 2024 by Evodio Ramirez
Brayan is the man!
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December 2023 by Rosa Nava
Good service
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December 2023 by Char Nelson
Bryan helped me clean my phone i am extremely happy
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December 2023 by Emma Vasquez
I like the store, Brayan, very efficient, he helped me and my number and phone now work.
