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March 2024 by Kim B.
This is the nicest and biggest Smart & Final we've been to!! If you're in Palm Springs, stop in for some great deals!! Be sure to look for Marcus!! He told us about the Smart & Final app....which after shopping at the Redlands location for 8 years, no one has ever told us about!!!! He saved us a lot of money!!! Thank you for taking the time to show us!!!
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March 2024 by Kevin L.
I can't say enough about the beyond excellent customer service from Ruby . I was having difficulty navigating thru the app...she was patient, kind, and so helpful. She sets the bar high for others!
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February 2024 by Andy Salhab
Marcus deserves 20 starsHe always go above and beyond to help me finding my products
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February 2024 by Carol R.
Marcus is your best employee! Every time I have been to this store, Marcus is helping absolutely everyone, including me. He is helpful, knowledgeable, friendly, upbeat. Today, while he was in the parking lot I personally witnessed 2 customers from being hit by other cars and Marcus stopped both cars in separate incidents and I am here to tell you that he saved 2 customers in a matter of 2 minutes!!! Please give him the praise he deserves. He is one of the main reasons I shop at this particular store.
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February 2024 by Daniela F.
The store is great! They are very clean, the employees are great, always greeting customers when they come in to the store. Every time I go into the store either for work purposes or personal purposes, they always greet you with a "HELLO" or a "WELCOME"... I also want to give a shout out to Ruby and Marcus!!! Great job guys!
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January 2024 by Christopher Magdael
I recently had the pleasure of interacting with Marcus at Smart and Final in Palm Springs, and I must express my utmost satisfaction. Marcus’s exceptional customer service skills stood out, making my shopping experience truly enjoyable. He was not only knowledgeable about the products but also went above and beyond to assist me in finding exactly what I needed.Marcus’s friendly demeanor and willingness to help created a positive atmosphere in the store. His efficiency and professionalism were evident, and I left with a sense of appreciation for his dedication to customer satisfaction. Smart and Final in Palm Springs is fortunate to have such a valuable and customer-focused employee like Marcus. I highly recommend his service and commend him for providing a 5-star shopping experience.
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January 2024 by Patrick C.
Best employee ever. My wife and I met Marcus, who in my humble opinion, should be fast tracked to manager asap. We've been shopping here ever since they opened, way back. Marcus showed us how to use the Smart and Final app and showed us areas/sections of the store that we regularly bypass. He took the time, listened to our lines/dislikes in food and toured us around the areas that would be of greatest Interest to our likes. The knowledge Marcus had of the store and its products were truly impressive. His insights were of great value to both my wife and myself. I was a retail manager for over a decade and can tell you firsthand that Marcus is Indeed management material.
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January 2024 by Gary Rhodes
Poor inventory. Many aisle blocked by boxes.
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January 2024 by Pat Hamilton
Have everything you need ,even in bulk.
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January 2024 by Jan K.
I was in this week for my weekly purchases. I was exhausted and my face must've said it all while I was waiting in line to check out. This gentleman by the name of Marques was so kind and helped ring me and others up to help the other cashier. His personality was so friendly and happy! He even made me smile by looking at my items and saying "I'm guessing your total is going to be $52.19" I interacted by guessing a different number. To my surprise he was on point. Just a few cents off. He said $52.10. And my total was $52.19! I appreciate a person who is happy and positive but also know the merchandise! Thank you for your generosity Marques! Keep on shining. Sincerely Jen $52.10 :-)
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January 2024 by Cindi C.
Marcus goes above and beyond with his customer service. He tells you what to look for to get the best deals. Helps you find something. Recognize the regular customers and makes sure to greet them and always has a smile on his face. You can always tell when he is stocking the shelves because they are neat and full. Very organized
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January 2024 by Nic B.
I walked into this store just thinking about going through the store without engaging with anyone since I am a regular then this wise gentleman Marcus engages with me & my girlfriend! He was very helpful & very kind, he is amazing at what he does. -Thank you Marcus, your the best! Nicolas Berg
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December 2023 by Tim Mathias
This place is like a mini Costco but with an excellent produce department. I can find items here that I can't find at any other chain grocery store. Their prices are excellent too! In addition to great produce, they also have restaurant supplies, a better than average assortment of dry goods and the best frozen shrimp for the price point! Check it out... You won't be disappointed!
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December 2023 by Jason R.
I have been coming to Smart and Final for 6 years and am grateful we have them in our city. I would like to give a big shout out to Marcus. He has helped me countless times over the years and I have felt that he genuinely cares about helping the guest. Each time he has helped me he has shown that the importance of my needs are equally important to him. Most of the time I go there for bulk purchases and a majority of the time I have needed help Marcus has been there to save the day. He has recognized many times I have needed help and offered before I could ask. Most places I have been to will not offer to help with some of the bulk purchases, but he has helped me on numerous occasions with a smile. I'm talking hundreds of bags of ice, pallets of water, other bulk paper supplies and he is mindful to keep the goods from being damaged. Wheb We were unable to find specialty items he didn't just tell me they didn't have it, he helped my to call another store that to make sure they had it. He is the epitome of great service. I love going to this store. It's a clean place that has just about anything you need at a good price, but its people like Marcus make it easy to make it my first stop whenever I need something.
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December 2023 by Mary D.
Marcus is absolutely great he helped me by calling me when my product came in I gave him 10 Stars
