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June 2023 by Trish Mercik
I went to this place at 5 pm on a Tuesday when it was supposed to be open and it wasn’t
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May 2023 by Naomi F
On 5/1/2023 I visited the Palm Springs 'store of Sinfulicious to buy face cream. The employee opened the cream and started showing me how to use it to treat wrinkles and also show me a device to deal with wrinkles. The situation was very confusing because he asked me for my credit card and start adding charges. I asked him: what are you doing? he said nothing as he hided all the papers. When I went home and check the credit card I found he had charged me 655.50 for the massages and 1966.50 for the device for wrinkles. I returned to the store with a friend and the store was closed even though it was business hours, I found his car and dog in the parking lot and knocked on the back door, finally, he let me in. I confronted him with the charges, particularly the $ 1966.50 one because I had not taken it, and the device was on the shelves. He said he cannot return the money because it was company policy.\nIn summary, Sinfulicious charged me $ 655.50 for dubious charges and $1966,50 for an apparatus that remains in the store. The employee admitted it in from of my friend. I am requesting your help to recover at least the $1966.50 that was taken by these crooks.\nThe phone has been disconnected. I also reached to the San Diego store and I was informed that the business relationship with the Palm Spring store was terminated in November 2022. Thank you for your time and attention.
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March 2023 by Tat Jolicoeur
I can't speak for the products as we purchased nothing, but a salesperson unfortunately hooked in who I was with even though I know this whole jig. They just point out "flaws" on your skin or sagging which comes with aging. And the whole "this is the price, but just for you I'll give you a deal" is unfortunate for those who fall for it. Like I said, maybe the product is great but the practice leaves something to be desired. Oh and the price tag was ridiculous. I'd rather just get wrinkles.
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March 2023 by Kristin Martin
I walked by your store front this evening and was completely snubbed by your associate. My children and I watched as every other person walked by was approached and offered a sample, or at least spoken to. Not only were we not acknowledged, your associate went out of her way to avoid eye contact with my children and I. My daughter asked to go inside and shop, and as we walked past your associate to enter she turned her head the other way. I told my daughter immediately to leave and that we would not be patrons of that store. My oldest daughter immediately said wow.. did you notice that?? How embarrassing that your employees obviously and inarguably judge based on appearance. We were all dressed in leggings and t-shirts, as we have been hiking and traveling all week. To say that this sort of discrimination exists in a community that claims to support unity and equality, you should be ashamed. Part of me wants to remind you that you never know who it is you're talking (or not talking) to, but the biggest part of me feels the need to tell you that it shouldn't matter who it is walking by- all humans should be acknowledged and treated with respect.
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March 2023 by Elizabeth I Mata
Worst customer service; at least towards us, latinos.
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March 2023 by Ann Miller
These are just pretty much used car salesman hocking eye cream. Their customer service goes out the window when you don’t pay their ridiculous prices. They plant customers who gush and fake interest in the store and they pretend to be where you’re from, but the longer you talk to them you realize they’re not from Mercer Island. Lol.
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November 2022 by Janel R.
The ladies who work here are knowledgeable in creating the right scent for you. The moisturizers are the only things that can make my cracked hands feel normal. I love coming here.
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November 2022 by Elizabeth S.
This place is closed. It has been emptoed out and no one is home. Nothing on their website or ok the door. They has it locked while they were packing. Such a shamw i enjoy my perfume from there.
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September 2022 by Chad N.
This place has rats I saw one the salts dry your hands out It's a scam the color dyes your skin DO NOT WASTE YOUR TIME OR MONEY the cents smell like s*** if I could rate it I would give it a -0 go to bath and bodywork's it's better Quality smells better
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June 2022 by louve galore
amazing experience! me and my bestfriend got complimentary hand scrubs along with some oil afterwords it was so nice! we got two lotions and they smell amazing. the lady who helped us was so nice!! i forgot her name but she had red hair!!! i hope to come back another day and get a few other things!! the lotions smell amazing!! i 100% recommend!!
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June 2022 by james harriman
Valerie is the best such a nice person and a great help finding the perfect scent for my oil if I could give 10 Stars I would
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April 2022 by Wayne Weseloh
Despite only one person working ar the store, the rep was friendly and patient. Clearly needed more help
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March 2022 by Jessica Alvarez Aragon
This place is awesome! Our group was casually walking by when a fantastic, fabulous staff member greeted us outside with one of their just made creations. Her name is Corinne. She made our experience memorable and it was so much fun to watch her do her job. You can tell she enjoys what she does and it felt great to know she cared about our experience. I lovvvvve my Caribbean fruit and Peach products. Thank you Corinne!
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March 2022 by Carmen Perez Gonzales
My family loves this product, super friendly staff, choices are endless, and they shipped it to us. We got back from out vacation it was waiting in our mailbox. You will not be disappointed. my husband is the pickiest person when it comes to skincare. If it is too oily he will not use. This product provides moisturizer but does not leave the greasy feel.
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February 2022 by Tanayza McArthur
I was doing some light shopping after a day of work and ran into an employee named Cali, who had some samples outside that caught my eye. After testing out the body cream, I went inside where she mixed the perfect custom scent for me. I got the body cream, exfoliating scrub and body oil. I’m in love❤️❤️❤️ the products are super light and fluffy. 100/10 definitely recommend and Cali’s customer service was amazing‼️‼️‼️ Scent mix was: Caribbean fruit, pomegranate, guava, mango