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January 2024 by Dean R.
Best car wash and employees are just great I interact with, I have been going to this business since 1990.
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December 2023 by Kimmy H.
Once great - declining service and becoming more expensive while increasingly untrustworthy.
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September 2023 by Google user
They have two locations. The people are so friendly, so professional and know their job well and most importantly, they don’t try to over sell you or rip you off they’re super honest. And they’re full service. There’s really not a reason to go anywhere else. I take all my cars there.
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August 2023 by Lola V.
They sold me use parts for my car as new when I took it in to have the brakes fixed. It nearly cost me my life..they wore out quickly ( more rapidly than new parts would) and I had a drive to big Bear and my breaks gave out, just on the return back to Palm Springs...had that happened on tje mountain drive...it would have been disasterous, if not fatal. I had the car taken in by Kelly Auto repar..and examined, amd was informed that the break syatem that were sold to. me was used, and old... And that This garage has the reputation for shady work. The garagge manager there, Jasper is very dishonest and unpleasant. I called them about this and he told me - They would refuse further busniss from me & I would not be able to bring my car ther for repair any more. As if I would EVER after tat experience...Instead of a refund and or an aplogy. They were lucky I didnt have the time and or money to sue them. Over priced for bad work...and selling used parts as new. DANGEROUS!! BUYERS BEWARE
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May 2023 by Carla C.
Just took my car over and sought advice from Glenn after Toyota of the Desert told me I needed a 4600.00 new harness for my car. he pointed out after Toyota told me that, that they put on my paper work "may need in the future." He really put my mind at ease, as I was quite upset, sprayed some solvent and sent me on my way.
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May 2023 by Mo Jo
Good place to fill up rental car prior to returning it to rental property. Gas prices seemed slightly higher than stations further from the airport but that was expected-not exorbitant. The station was busy and getting back on the street was a bit tricky due to traffic. Looked like there were mechanical services at the station too.
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March 2023 by Jolly Roger
I went in to get a smog check. My truck failed the smog because I had just put a new battery in and their computer couldn't see any diagnostic because I hadn't driven more than 100 miles since install. So I paid $70 to have it fail. They told me when I come back I will have to pay to run another test which is illegal in California. They are required by law to run my vehicle again within 90days of coming back. It's only been 2 days. These guys will smile to your face and take advantage of you behind your back! DONT NOT TRUST THESE GUYS! THEY ARE SHARKS!
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March 2023 by Kandy Lee
I’m a satisfied customer for many years \\u0026 once again, yesterday did not disappoint. I needed a quick last minute smog check on my vehicle. Without hesitation they worked me in. I was in \\u0026 out of there in 1/2 hour. Service is efficient \\u0026 friendly \\u0026 price is always fair. Thank you everyone at Shell! Job well done \\u0026 I’ll see you next time!!!
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March 2023 by James Baron
Robert, Glenn and Mark are all great. Superb customer service and genuine care. Honest and upfront, great care for your car.
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January 2023 by Ian Brooks
Shout out to George and Glenn who got me in right away and had me out the door in 20 minutes. Great service and very friendly!
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December 2022 by djsnwpp
I had to get my smog testing done and they were the closest. Everyone was friendly and super chill. They made the experience so easy. There was some mixup with a coupon but they still made me a good deal. I highly recommend them. Looks like they also do repairs and car washing and detailing. I’ll have yo give them a try.
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October 2022 by Thom P
AMAZING experience on a busy day! I have bought gas here for years but today I needed to get 2 vehicles smogged and they made it so simple. Nice people and fantastic service, ideal place to have your car serviced.
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October 2022 by Emmanuel Mora
Don’t bring your car here to get a smog unless you like getting overpriced by mechanics. Took my car in for a smog and was charged $71 and was told I couldn’t get a retest after a failed smog check. Also, I was told it failed because I had recently changed the battery and had to drive it a while longer so that the system can sync. Although it was a valid reason, the battery had been changed 2 weeks prior to getting it checked. Then he said it was recommended that I got a transmission flush, new spark plugs and all these unnecessary things that would round up to $700 worth of charges. I had just got new spark plugs and did the transmission flush recently so he was trying to hustle me and I can’t recommend for anyone to get their car checked here, unless they can afford getting overpriced.
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September 2022 by Joe L.
After being a customer for more than 40 years we are moving on. This place has gone downhill since the old owner left. They charge $2 extra for large vehicles and I was there for more than 2 Hours and nobody's car nobody's car is getting cleaned on the top they charge the $2 for the extra work but do not do the extra work. When I get inside of my truck my floorboards had mud all over them. There was mud all over my truck. They do not wash the top of the car and do not clean you're sunroof. I spoke to the owner and he seemed very Apologetic, But knew of the situation. They have brand new ladders that they bought in order to climb up to get on top of the top of cars but they do not use them when I asked the guy about it he told me he did. They sent the car through 2 times and both times still neglected to clean the top when I opened my sunroof my it is still filthy. We have still been going with a few hiccups but our normal routine is we have to go through the car one more time down the street with our own rags. The guy that supposedly washed the roof of my car told me that he did use the ladder. I stood by the ladders the whole time. I went back and told thee owner. He knew the guy wasn't doing the top and watched as well. I told the guy if you charge 2 extra dollars, to wash the top and the sunroof. He got argumentative and said he did use the ladder. I told him that is a lie, we watched twice. He called me a liar. He started getting mouthy and loud. I engaged him and turns out he was a little b*tch, and did not want any. He actually hid like a coward until I left. We have been bringing a fleet to them for years. I explained to the owner we were not coming back unless the guy apologized. The owner apologized, but the guy would not and continued hiding The owner said its because he cannot find the employees. Sad to see my ol car wash I've been going to since I was a kid being run to the ground. We will be moving to grand prix in palm desert.
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August 2022 by Randy B.
My car was due for an oil change earlier this year and after I pick the car up and drove home, the splash debris guard underneath my car fell out and couldn't drive it. I call the station and explain what happened and had a tow truck tow it back in to be repaired. Recently I did the exact same thing at this station and my splash debris guard came apart again. I talked to the new guy in charge there and he refuse to repair it and told me that we put it back together as well as we could as a courtesy to me. He suggested that they could order a screw kit and when I repeated that he said this to me over the phone, he literally lied and said he never said such a thing. He's dishonest, very poor customer service and I'll never bring my car into this Shell station again.
