October 2021 by Ryan Ivy
I've always found the Palm Springs DMV office to be pleasant. When I go there, I don't have the "Ugh, it's already time to do this again" feeling. The employees give you a welcoming feeling, like they enjoy their jobs. Because of that, they're always my first choice amongst the three local offices. If anyone from the PSDMV reads this, thank you for always making it a great experience.
September 2021 by Joseph Adreon
Made me pay $30 more again for my DR. License after paying $40 online. There was no place to change my address so the sent it to my old one. And was told by a man at the DMV he knows about the no changing the address. Yet it seems the worker who had me pay again and had to give me a temporary print out of my License knows nothing about it that there is no option to change your address. Funny they are not all on the same page. Now I have to go through the trouble to see if I can get a refund back. By feeling out a form and waiting a month more to get my money back Maybe.
September 2021 by Denise Daggett
I was met with good cheer and efficiency the second I walked into the PS DMV. It wasn't what I expected in a very good way. I had an appointment and was in and out in 15 minutes. PS DMV, you are helping improve your department's image.
September 2021 by Naomi Robinson
DMV was great .. The lady that helped me was very helpful all the way to the security guard he halp even more ... Thank you for making it painless
September 2021 by lilpatron1800 cool
Great place to get your license. the people there are nice.
September 2021 by Rose K.
I came in on time, but was 6 minutes late for my behind the wheel bc of a line and they said I had a 3 minute grace period that I didn't pass, so I had to reschedule. I came in on time another time, but I was technically 8 minutes late, and this time they said I had a 7 minute grace period. Never coming here again. All I get is bs excuses and a waste of time
September 2021 by Mylexus P.
No grumpy faces, no long wait, patient and polite employees here. This is my most favorite DMV to visit. It's clean, quick and I have never been here with an appointment or not, for longer than an hour! Parking lot is usually 30% full and even the security guards are helpful! 10/10
July 2021 by Mrs. BoraBora D.
What a wonderful, hidden gem, Palm Springs DMV is. This review is exactly one month, and a day, over-due as I was looking for the name of the helpful person who serviced us- thankfully I found the piece of paper with her name on it! Hubby and I had a weekend get-a-way in the desert at our friend's hacienda. While we were there, he asked us to get the tags on his Suburban renewed. Sure, no problem. Saturday morning, we search for a smog-test facility that would charge reasonable rates, after talking with some shady-sounding folks over the phone, we found a place that does smog and has a registration place next door. We went there, the vehicle passed, so we mosey on over to the registration place and after checking her computer, the lady said she wasn't able to help because of something on her computer screen. Since it was a Saturday, DMV was already closed, we'd have to go back on Monday and get the tags. Monday arrives and we get to Palm Springs DMV, with no appointment. The parking lot was not crowded, whatsoever, and when we walked in, we were greeted and then pulled our ticket to determine when we would be called to the window. Not more than 10 minutes of waiting, our ticket # was called. We went to the window where Shamsey was. She was pleasant, engaging and literally handled the transaction with such ease that I filled out a compliment card in front of her and asked her to give it to her supervisors or upper management. She was gracious and bid us a wonderful day, and I let her know I would be Yelping her for her professionalism and her expeditious handling of our transaction. Thank you Shamsey and thank you Palm Springs DMV for employing knowledgeable, friendly and customer oriented staff members who know how to get the job done!!!
July 2021 by Michelle G.
I have lived here for 17 years and frequented this office many times. I recently had to go in twice this week. I was so happily surprised to have such friendly and patient people working at this office. People usually associate going to the DMV as a miserable experience. They were extremely organized and made it such a painless process. The woman up front by the door helps answer your questions before you even step in line and she is fantastic at her job. Wish I asked for her name. She was patient with every single person that walked in and genuinely helpful. Best DMV experience I've ever had. What a great staff.
July 2021 by thomas meroni
Excellent service. I had a 9 am appointment, and was helped immediately upon arrival. Only took 20 minutes to finish my transaction, mostly in line for photo. Very impressed. Tip: Schedule an appointment, and have all forms ready.
July 2021 by Jeff Davies
I appreciated the nice greeter that helped get to the right place without much wait. Staff was helpful and nice.
July 2021 by Gil
Some much fun, played bingo while I was there. Staff was super friendly, even more as I handed them over all my money.
July 2021 by Raymond Blas
The employee on a wheelchair was very helpful and friendly with highly appreciated supportive and very friendly. I'm a Retired Army Combat INFANTRY DIVISION MILITARY POLICE served 25 years. I'm a DISABLED AMERICAN VETERANS with DISABILITY . And I would like to say thank you for helping me out with my application forms in reference to my new Dodge Ram Truck application.
July 2021 by art wedmore
This place is super clean, super organized, and staffed with some of the best people in my DMV experiences. If you live in the Coachella Valley, drive over to this location for your DMV needs. You will not be disappointed.
July 2021 by Rachel Wilde
Worst experience I’ve ever had at any office. Awful employees and super super rude boss. The security guard was very helpful and kind though. Do not go to this office! I will be going anywhere else even if it involves driving far.
