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January 2024 by Kim Cai
Despite the store closing at the end of the month, there was basically nothing on sale.a few racks were 50% off. but just knick knacks.
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December 2023 by Alexandra Sanchez
I placed an online order and received the confirmation that my order was ready along with the instructions that stated the store was open until 10:00pm. I made the hour drive and arrived at 8:30pm to find out the store had closed at 8:00pm. Very disappointed! I wish their instructions would have not stated the store hours and listed it would be open, that would have prompted me to contact the store to confirm especially because I know hours can change around the holidays.
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December 2023 by Timothy Rangel
Came to the store with my fiance and sister to get xmas items, but it was hotter then the devils nutsack inside that it made it a miserable experience so we left.
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December 2023 by Elizbeth Vazquez
Friendly employees
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November 2023 by Chuck Hill
Items seem to always be out of stock
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October 2023 by Marissa Tan
Quiet and clean. Definitely never busy when I go so it’s easy to find things quickly and check out ever quicker!
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September 2023 by Paula Bradley
Didn't have what I had bought there previously, but the shop helped found me something close and cheaper. They have a lot of stuff, and pretty pricy (what isn't?)
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September 2023 by jessica walkwitz
If I could give 0 stars I would. Giovanni, the manager was VERY unprofessional as well as Veronica. Came in with a gift card with money on it and Veronica had me put in my gift card pin 3 times and somehow ended up with only 97 cents left??? SOOO unprofessional.
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August 2023 by cristina mckenzie
I was in town and forgot to pack a mit for my tanner. We ran into traffic on our way to the store and when i got to the door they were closed. The staff person saw me and asked if I was picking something up and i said no i just needed a mit. She let me right in and another staff member took me right to the mits. I was so thankful they let me in and were so nice!
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July 2023 by Jah man
The store was a clean and bright, salesperson was nice.
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July 2023 by Daisy Gomez
Placed a pick up order and upon reviewing it, one of the lip products was visibly used and dirty. They gave me attitude when I walked back in and brought it to their attention, claiming it was my responsibility to check that prior to accepting the pick up order. Isn’t that your job??
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July 2023 by Michele B.
If you are looking for a stylist who is versatile with all types of hair from straight to wavy to curly to coarse hair, please book an appointment with Mekdes Tefera at the Ulta Salon in the city of Orange. She is pleasant and a very good stylist. She offers silk pressing services etc
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June 2023 by Tamer Fawki
Very bad experience.My daughter bought cosmetic pen from this shop 2 weeks ago, and when she grab it to use, she found out that it is internally broken while it is still in its plastic wrap, which means it is the shop’s problem.Unfortunately we cannot find the receipt to exchange, but supposed that they have history of their sold products especially my daughter is having an account with them… GUESS WHAT? The barcode on the product gives no information!!!!The cashier offers to get it for 25 cents ? the pen’s price was 9 dollars and she offers 25 cents for it!!Of course my daughter refused, and she didn’t buy the products in her cart which supposed to buy today because of this indecent incident.We were loyal customers to Ulta, but my daughter is really upset and she’ll think a lot to go back to them again.ULTA, you lost a loyal customer spending at least 150 dollars during each visit for not exchanging a 9 dollars cosmetic pen.
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June 2023 by Munni C.
ALL the 1 star reviews are correct! Unfortunately this is the closet to me, so I ONLY go if i really need to.They are so rude, get annoyed when you ask for help. 6/21 i was checking out, i asked a question the cashier didn't know so she asked the manager(Candace), the manager was so bothered she had to answer, her reply was abrupt with a snotty tone, they were not busy, the line was not long. If the manager is awful and doesn't care how customers are treated, imagine her work ethics to evoke good guidelines for the rest of her staff to care and provide decent customer service. GREAT NEWS!!! the other day I was at TARGET- Anaheim Hills, Santa Ana Cyn. a NEW Ulta is opening up...fingers crossed this isn't going to be like the Orange store.Sincerely,
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June 2023 by Bryan Daniel
It's an excellent store to go here because it has great fragrances to test, even my dad was enjoying it!
