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March 2024 by Melissa T.
I donate to Goodwill because the drive-up service in the back of the building is easy and convenient. However, I never had a good experience taking my donations there. Maybe it's just me but I would think that a known establishment making their business off of selling items that are being "donated" would enforce their customer service as a top priority. For goodness sake, the women accepting the donations were so rude. I'm not sure if they hate their job if they hate donations, hate people, or hate me. Goodwill ought to remind their employees that accepting donations is what they do and during the process of accepting donations, their employees should remember this. Put a gosh darn smile on your face and call it a day. People who donate should have a good feeling after donating. Please comment if you anywhere else that I could donate women's and children's clothes . I'd rather drive out of my way to donate.
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March 2024 by Nikki O.
So I been trying to get into thrifting and just saving a buck when out shopping for the new wardrobe to add to my closet. I have always struggled at these type of stores in finding the perfect fit but feel that I am getting better at it. This location is pretty clean and they have a great variety of pieces. They have a whole wall of dresses that seems to be never ending. From small sizes to larger, I am 99% you will find something for yourself. They have a great inventory of household items too. I was browsing around and found a couple things that caught my eye. I will definitely be back since it is so close to work and the store is pretty clean. Until then, happy thrifting!
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February 2024 by Zebra
Never shop where they offer bathrooms to employees but not customers. Not everyone can wait. Seniors, pregnant women, people with medical conditions. On top of that, most everything here is filthy, or broken, or overpriced. Just sad.
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February 2024 by Violette Kaldas
Worker at cashier so so so rude and not nice at all no help to me I buy a lot and pay to get help from worker but they always rude and not nice that lady and manger so never go back in that location so rude and very very bad customer service ??????????????
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January 2024 by Elissa S.
No returns or store credit even within same day. Policy is unclear and not presented. So unfortunate I can clarify that "final sale" would be more helpful than "as is." Also, having the final sale aspect on the receipt is not helpful as a person can't return now that you have let the customer know after they have already purchased and can't return it, see how that does not make sense? Haha A sign at the counter would probably be more efficient and helpful for your shoppers. I personally come to this store because I am trying to shop on a budget, Sorry, but these policies just seem a little predatory especially for a store who is supposed to be helping people, nonetheless, a nonprofit by government standards
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January 2024 by Katrina S.
This location is pretty clean and organized. The prices at the goodwills have gone up that's why I can't give any of them 5 stars . Used to be more of a bargain . They sell some stuff a couple dollars below retail esp their target attire which they have a lot of . They get bulks of the same stuff I'm thinking from the store but for some reason they sell for only a dollar less. I almost bought a few items until I checked the target store app and seen that it was almost the same price . A Shacket I bought for 19.99 here was being sold at Nordstrom rack for $5 more complete fail on my part . So although there are bargains , they have some stuff priced very high . And for some reason it's always hard for me to find stuff that are the color of the sale of the day . I do wish they had more stuff on sale the day of. Especially since their prices have gone up . I'll keep coming to try to find some bargains for my kids , but will be more selective then before .
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January 2024 by Alondra Brambila
A lot cool antique stuff
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January 2024 by Janis K
They have some cool things but just be careful. A lot of their prices are crazy. When I was standing in line, I saw they were selling hand soap for $1.99 and it’s the kind I buy at Walmart for $.99 so exactly double.
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January 2024 by Paula C.
Actually, I like this location, but because of the blonde middle aged lady who needs an attitude adjustment, it gets 1 star. You really need to work on your people skills. Yeah I get it, it's a goodwill.... but come on, lose the giant stick u have up you know where. You're rude and miserable. Hope you folks reading this don't encounter her, you'll just be as pissed off as I am,when you leave. Doesn't take much energy to be nice. That's all.
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December 2023 by Elvia Contreras-Lopez
I was at this Goodwill yesterday evening 1210/23. There was a lady at the counter counting her change to pay for a red jacket $12.99. The manager asked her if she was ready to be helped. The lady responded no because she was counting her change. The manager informed her they couldn’t take her coins because the cash register was too full. I’m sorry this is Goodwill that helps people right? I’m thinking they just didn’t want to count her money. I paid for her jacket the lady at the register gave us the Senior discount because she knew how wrong this was.
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November 2023 by Linda V.
After a terrible divorce with my husband I decided to empty out all of his stuff out of my house so I decided to go to my local goodwill and donate all his clothes and items. And thankfully the 4 ladies in the back helped me unload my car. Thankful and blessed
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November 2023 by Pumpkin Spice
Found a new pair of Carhartt pants really good pricing for a new pair of pants and found a cool Boston University Zip up for a good price recommend to go again you may find something very nice
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November 2023 by Cindy A.
I took a week off to clean up and go through all the stuff in my home. Shockingly I only needed a quarter of the stuff. Many trips everyday to the Goodwill. My friend and I got to know Rosa and connect with her. Her smile and kindness made our job more fun. Thank you Rosa and all the kind staff at our Goodwill donation center. Really appreciate the kindness, we need more in our world.
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October 2023 by Luis H.
Gabriella, was rude, yelled to her coworkers several times and I recall the phrase "Do you not have common sense". She absolutely ruined my experience at this goodwill location.
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October 2023 by David B.
This experience was so bad, it had to be shared. Unfortunately, it involved the store manager so you can't write it off on an unexperienced employee. I spent over 30 minutes in the store finding three items: a cup, a plastic tumbler and a bowl. I started on the left side of the store where the toys are located. It's where the Tervis tumbler was located. The Tervis was used and had a Mickey Minnie and Goofy theme for $2. At checkout I was "greeted" by the store manager. No smile no hello no how is your day? NEXT! with barely a nod to eye contact. This is the store manager Veronica and yet there is not an attempt at a courteous greeting. As I fumbled to retrieve my wallet, I mentioned I was an ARMY veteran. 90% of the time I get the standard thanks for your service. Even though its old hat I appreciate the acknowledgment that I served the country. Again, with attitude Veronica mentioned " I need to see ID. As I was checking out, Veronica said this is not a toy. Accusingly, she pointed to the Tervis cup. I said "what? What does that have to do with anything?" Veronica looked at me and said the label was changed. Because I felt I was being accused of this I immediately said I would never change a label. She peeled the label up, I am sure, ready to point out the black marker back up they have to show when a price has been wrongfully changed. I said I wanted the price to be honored that this was a mistake the store made. Not anything I did. When she refused, I told her she has insulted me, and I wanted to see the manager. This is a form of bait and switch. You can't label a product one price to encourage more shopping and someone spending 30 minutes of their time just to say at the time of checkout its more money. This item was located in the toy aisle labeled and priced as a toy and could be seen as an honest mistake seeing as there is Mickey Mouse Donald Goofy and Minnie all over the cup. It could have been a toy storage piece. I was so upset by all of this I left with only one of three items. Shame on Goodwill for terrible customer service.
