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June 2024 by Ayesha Khokhar
My mother went through the drive though pharmacy and the staff member with dark hair, was rude beyond belief he threw her card down the window and dropped it and said it was her fault and treated her with no respect, meanwhile LAUGHING AT HER. Disgusting never returning to this cvs again he deserves to get written up
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June 2024 by My Vu
The item I wanted to pick up is available on shelve. That's is all I need. I also used my rewards point and manufacture coupon.
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April 2024 by Cassandra Rose
The gift cards at the CVS on Chapman Ave sells American Express gift cards that were tampered with. The money will go to whoever altered the card by scratching off the last 4 or 5 numbers. Luckily they got the wrong person to scam. This CVS either has an employee (Alondra was her name that sold the card) or manager who is doing this to these cards or it could be whoever brings in all the gift cards. I found out I'm not the only one who had this at this specific location. Very sketchy and even disgusting to let this happen. People have lost and will lose more money. To CVS workers, check your cards before someone who isn't as nice as me takes action. Tootles.
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March 2024 by Kerry Krivoshein
Typical CVS with convenient location, good selection of product and OK service. Prices are high, but their overabundance of coupons help.
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February 2024 by Kerry K.
Typical CVS with convenient location, good selection of product and OK service. Prices are high, but their overabundance of coupons help.
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February 2024 by Erica B.
I have had so many problems with my local CVS, not only for myself but for both of my elderly parents. The pharmacy is over worked and lazy. I have switched most of my prescriptions to Walgreens, as they are helpful and take care of me as a human and a patient. The CVS on 4040 e Chapman in orange has failed to check a prescription for it being correct, failed to give a prescription because it is "not covered" when it was just not prescribed correctly for the coverage, been extremely rude to not only myself, but your own customer service on the line with new. I have tried complaining, but nobody listens. It literally has brought my elderly mother to throwing up post surgery, unnecessarily and have caused me to switch to other pharmacies because they weren't willing to order something or bring in from another location. This is very disappointing. I would suggest any other pharmacy!!! Don't go here!
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January 2024 by Debra Gray
Nayall in the pharmacy provided fast and efficient service. She made sure my current medical cards were in the system and was quick to get my prescriptions to the counter. Thank you for excellent service!
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January 2024 by Barbara M.
Wish I could give this pharmacy a zero. Every refill has errors and delays. The staff is not only makes numerous errors but is also argumentative and rude. U have tried to continue with this pharmacy as I line drive through and location but I give up. I am not only moving from this pharmacy but from CVS altogether. BOO CVS
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December 2023 by Brittany E.
WORST CVS YOU CAN GO TO. Understaffed, ghetto & the employees (especially the supervisor) is extremely rude. Don't bother calling, they will keep you on hold for 5-10 minutes and then hang up on you. WORST CUSTOMER SERVICE. Don't EVER bother ordering photos from them. They will NOT be ready in time. But instead of turning off the ability to print from their photo center, they will gladly take your money and then screw you over if you are on a time crunch & you stupidly trusted your photos would be ready at the time they said they would be. Thanks for making everyone's lives a little worse around Christmas time CVS
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November 2023 by John Aguirre
I always shop at your store on East Chapman Ave, Because your staff are helpful & greet you with a hello. Lastly the store is well stocked & plenty of signs where things are. You never have to walk in circles. ?
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November 2023 by Brett R.
What can I say, this is my local CVS, the staff is always nice, the pharmacy folks are always busy but do a good job. It's always clean and easy to get in and out.
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October 2023 by Risa Z.
Bryan and Francisco are fantastic with their customer service skills. Please give these young men a raise. I would hire them in a hot second! Thanks guys!
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September 2023 by Tina R.
check your medication people. I picked up my medication from this place, when I open it that night I was missing one of my medication's for pain. I'm having surgery the next day, when I called them they told me the pain medication is on back order. why the heck wouldnt they tell me this when I picked it up... this is horrible ...
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July 2023 by rene garcia
Today I went to buy at the store, the person in charge of collecting payment did not do it, instead of THAT he told me to do it myself in the machines. I thought it was very rude of him.
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May 2023 by Gary Helton
CVS located at 4040 E. Chapman in Orange, CA is about to lose my business and I have been a loyal customer of theirs for years. Their signage regarding pharmacy hours is very misleading. They were out of several items making it impossible for me to use certain coupons. They applied a 50% off one item incorrectly and I got a dollar off instead of $11. There are too many inconsistencies at this store. Their refrigerated units do not work properly much of the time. They have some WONDERFUL employees such as D.J., & Francisco as well Amy & Mai in the Pharmacy but they need the correct tools from corporate to do their jobs effectively. Their coupon center is very frequently not working and the prices of several items are not the same as marked when you get to check-out. I very often find inaccuracies on my checkout receipt. I have additional concerns as well but I’m getting tired of telling them about them. Boiling point is being reached.
