-
September 2023 by Mario Lopez
I'm a local triple A tow driver in the oceanside area. Everytime i have a customer that doesn't know where to go I always recommend this shop. I always check back with the customer and the shop and they are always happy with the service. Sean and his father are great guys! Turn around time is always fast. Highly recommend them - Mario NK Towing
-
August 2023 by robert watts
1VT Auto Repair has done a great job on my corvette I wouldn’t go anywhere else. Not easy to trust a auto repair company but I believe you can here thanks 1VT!
-
June 2023 by Sherbear “SherBear” Sherbear
This place is great. Professional and Caring. Caine and family are wonderful. I've had maintenance and repairs done here and body work. They care and do superb work. Thank you guys. Highly recommend to all.
-
June 2023 by Sherry Donley
This place is great. Professional and Caring. Caine and family are wonderful. I've had maintenance and repairs done here and body work. They care and do superb work. Thank you guys. Highly recommend to all.
-
February 2023 by Shawn Rocck
I thought my Mercedes was history drove up from Ontario my car wouldn't even steer They Diagnose and fix it in all together I would say 30 mins they had the belt in stock dealer couldn't see me for a week btw I have never wrote Review before but wowServices: Auto engine diagnostic
-
January 2023 by Alex Butters
I would give these guys 10 stars if I could. I was driving to a meeting in LA when I got a flat tire on the freeway and rolled my car to the nearest auto shop at the nearest exit.They informed me that autobody shops don't typically deal with tires, but then proceeded to help me patch my tire for free and got me back on the road in time to make my meeting.If and when I actually have repairs that are necessary, they will certainly be my first stop. Great guys !
-
November 2022 by Kacy C.
Amazing customer service! I was in a bind with my vehicle and they took me in no problem and started working on it right away. Within 30 mins they knew what was wrong, when it would be done, and estimated cost. Awesome team, will definitely be my go-to shop moving forward.
-
July 2022 by Dana Hatcher
Awesome friendly staff honest fair professional Thank You for all you do will always recommend you. The best problem solvers very helpful always satisfied
-
January 2022 by Bruce Petz
My wife's c320 rear window wasn't working and I could not put it up. I took my vehicle to VT and he said it's more than likely the window regulator as this is a very common repair on a vehicle like mine.Then once the mechanic was inside the door panel he saw it was a small plastic piece that had broken and it was wasn't the window regulator. VT informed me of this, ordered up the correct part and adjusted/reduced my final bill by about $140.00.We all want an honest car repair shop at a fair reasonable price...and the repair done correctly in a timely matter. I found all these at VT. WELL DONE!!Service: General repairs & maintenance
-
January 2022 by Bruce P.
They fixed the window on my wife's c320 and they thought it might be the window regulator at first as this is a very common repair on these type of. But once they got inside the door panel they found it was just a small plastic part that had broken. Since it wasn't the window regulator, the cost of the repair went down. They could have easily put a regulator in, but they were honest and let me know exactly what part was broken and ordered up the new part. We all want honesty at a fair price when it comes to getting your vehicle fixed....I found both at VT. BRUCE
-
October 2021 by Kalyana Lakshmanan
Two issues:1. Car bumper removing and re installing was not done correct as they glued the bumper to fender rather than correctly screwed it in. They are not agreeing that they did it but accusing me for no reason!! This is a MAJOR PROBLEM. Per my experience, they are not genuine, my recommendation is not to use them for major auto work.2. They did not say 3% charge when I paid through credit card. Charging 3% is ok provided it is communicated to me. I noticed this charge only from the credit card statement later. When I called them, they say the 3% charge is posted all over the shop! I think a good business practice would be to say ‘Sorry if we have not told you when charging credit card’. Later, I sent a cashier check to get credit card refund – This is not an issue anymore as it is RESOLVED.More detail on the 1st issue:I met with a car accident when visiting Oceanside, CA. A traffic cone in the highway hit the front and dented center bottom of the front bumper, broke a piece of the grill and radiator fuel was leaking. Called a towing company to take my car to dealer repair shop but the towing truck man suggested VT Auto for quicker fix due to my drive back to my home state Texas.I wanted them to fix the car to make it drivable and not to do any body damage work. Also asked them to make the fix correct as I could not come back from Texas for any issue in the repair work. VT auto shop manager or owner Cain was very nice talking and promised me that they will fix good and won’t be any issue to bring it back. During the repair work, they took out the bumper to check the front as he texted me with pictures of the damage and also the bumper picture sitting on the floor. I agreed to pay his repair estimate to replace the radiator, AC compressor, AC Freon, tubes. After two days, I paid and took the car, drove back to Texas.In Texas, per my insurance company instruction, took the car to Service King to fix bumper and grill damage. When they removed the bumper to check for any other damage inside , found the bumper top bracket was glued to the fender as supposed to screwed it in! They said the previous work was done poorly by gluing the bumper, they would not fix it. Also my insurance company says they would not cover either! I contacted VT auto asking them if they did the gluing and may need them to cover the cost of the glue fixing. Also sent glued bumper picture to VT auto. Cain got mad and started sending me emails saying he did not do body work and accusing me doing fraud! He did not answer either Yes or No for the gluing question yet. Not a good experience!Services: Oil change
-
August 2021 by Sam L.
Honest, friendly, and fast service. On a Saturday morning I stopped at three different shops and all of them gave me a one hour wait, I stopped at VT auto and they got me in an out in 10 minutes. Great guys great prices highly recommend
-
April 2021 by William L.
I was asked to take my car in 9am. I called 3pm and was not touched yet. Had to leave it there overnight. Went over what specifically needed to be done. Explained that I had an oil leak and what gaskets where already replaced by a previous shop including the valve cover gasket. In addition I asked him to screw in the nuts and bolts for the new 3 point seatbelts that had to be tightened underneath at the chassis. The owner called my the next morning and said my car is done. I asked him did you recheck for any leaks he said of course. Arrived to pick up the car and found out they never secured my seatbelts and later that day found that my oil leak was still there. Do not take your car to VT. They are incompetent and do not care. The shop is a mess and disorganized
-
April 2021 by Tara Juergens
I was there today looking at something else, but it seems a great place! Lots of fancy and not so fancy cars. They will work on anything!
-
February 2021 by Patricia G.
I thought I'd add that I know people from the Laguna Niguel who for years has driven down here to VT Auto for repairs.
