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March 2024 by Pam B.
This store is a mess. They seem to be understaffed. The girls at the cutting table and register are usually very sweet and friendly. But, the two managers are downright miserable and rude. I've been going to this store for years and I'm noticing such a decline that I'd rather drive to LA than deal with what this store offers.
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February 2024 by Ivonne R.
Disorganized and staff are interested in actually helping customers. I came in this afternoon as it was on my way out of Oceanside and noticed on their website that they had 7 skeins I needed in a particular brand in color. Upon arrival, I only came across 1, so I asked an associate for help, reluctant, but she helped foe a a minute handing me 3 additional skeins - I needed a total of 4. When I asked about the listed 7, she immediately responded with, "That's all we have!". I then asked if she could check San Marcos, as I was heading that way anyway, and she immediately responded with, "They don't have any either. Your nearest is temecula!" And walked away. Um, ok. I ended up setting the items down because why in the world would I give that store the sale and opted to check San Marcos in person myself. Upon arriving the the Joanne's, in San Marcos, I ended up finding plenty of the brand and color skeins I specifically was looking for, confirming the associate in Oceanside lied and was simply uninterested in actually working and or helping a customer. San Marcos Joanne's is far cleaner, organized, and better staffed. I highly recommend people make the extra drive vs. waste time in Oceansides Joanne's
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February 2024 by Nate
The entire store smells uniquely terrible and the lighting and decor evoke feelings of helplessness and dread. It resurrects dormant emotions not experienced since the last time I was a child lost in a department store.
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November 2023 by Kat Ryn
they are just the greatest peopleI really appreciate Patty and everyone who has helped me work through my confusionStop by and see them sometime
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October 2023 by Kristen F.
I have no idea what is happening with this location. Are they deliberately trying to drive customers away? Store is filthy, unorganized, and oddly empty, except for the completely ordinary, uninspiring seasonal decor imports...that you can find ANYWHERE. Cheap, artificially marked down (who falls for this?) and boring. Why can't you concentrate on your specialty niche, that brings customers in...you know, FABRIC. Came in today for a very specific (should be a quick find, cut and go!) fabric. Needed 3 yards of black velvet. The " security " officer that was standing in the doorway neither greeted me or made eye contact. I'm not sure why he was there. Ok, went looking for the very specific fabric I needed. No employees anywhere on the floor. Employees that are cutting fabric at the cutting tables are too busy to answer questions or even direct you to an area. So frustrating. What an absolute waste of time, so frustrating.
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October 2023 by Madeline M.
With the way the employees were following me around, you'd think I was shoving everything I could reach into my pockets. Bummer, this store is really unimpressive especially compared to the San Marcos store. Poor selection, poor service, and terribly disorganized. I would not shop here again. Your employees did everything they could to make me feel as unwelcome as possible. Guess I'm gonna spend what I was planning to spend here at Michaels (since this store doesn't have ANYTHING fine art related really)
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October 2023 by Shelly L.
Go here all the time for sewing supplies. But...the staff could really be more kind and friendly. Seriously, I don't get it. With Hobby Lobby right down the way who treat customers very nice.
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September 2023 by Susan R.
I haven't been to this location in quite awhile and was surprised to see the shelves of some items half empty. There were few customers in the store, and an employee at the yardage counter not busy,waiting for a customer to come by. I had a specific item I was looking for and found it so happy for that. When I finished wandering around and looking at the displays, I checked out. The young lady at the counter was friendly and offered a coupon as I didn't have one.. I thought that was helpful. I am interested in going to the new store in San Marcos to compare layout...stock and customer service.
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July 2023 by Alicia Poore
This location employees weren’t trained very well in customer service. No other Joannes has checked the date on or scrutinized my military ID it shouldn’t turn into an ordeal. Who in the world would fake a military ID to get a dollar or two off of their purchase at Joannes lol, are you kidding me! Also their bead aisle was disgusting some of their beads had some nasty stuff spilled on them and then employees just hung it back up on the wall without cleaning it off or taking it down for the stores right off! This location gets a grade F!
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June 2023 by Miranda Lynch
This store Wreaks!!! It's like bug spray or disinfectant. Whatever it is fills the store and is so strong the moment you walk in. My husband and I get such a bad headache that we have to just grab our items and leave asap. It's been hours since we left the store and all of the items in my shopping bag still smell horrible. Please please please stop over spraying disinfectant everywhere. This store has been like this for years now.
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May 2023 by Jerome J.
Good experience Joann hit the spot Cashier was friendly and store was peaceful what else do you need , also real checkout no self scan crap
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April 2023 by Donna Rahman
No baby shower products. Otherwise appeared well stocked. Messy in the hallway bt the restroom.
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March 2023 by Maria
It has great variations but pricey compared to the price of fabric that you can buy online from different suppliers. I ended up buying lining and decided to buy more fabric online. It was about 3 times cheaper. Great store if you need something same day.
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February 2023 by D Jones
Nice store, and definitely the best to find fabric. They have a small selection of other things, but for this store fabric and yarn are the only things they have a variety of
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February 2023 by Susie Darlene
I LOVE this Joann's, its very clean and the staff is AWESOME and very helpful and willing to help without question. I would highly encourage and recommend this Store compates to other fabric location.
