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December 2023 by Danielle G.
I must admit, I have always been a Michael's shopper. I have so many friends that have always said "You have gotta try Hobby Lobby! They have everything you need " I finally decided to check them out and they did not disappoint! The store is massive! I'm talking humongous! It's in the old Dicks building over near Tri City area! If they weren't closing, I could have spent hours there! I went looking for Christmas decorations and left with much more! They have so many different kinds of crafting supplies, jars, paint supplies, actual paintings, and even furniture! Who in the world would think of Hobby Lobby for furniture?! I don't think there is anything Hobby Lobby doesn't have! The store is super clean! Prices are competitive! The staff is friendly, helpful and overall awesome! They quite literally have everything you could want or need! Next time I'll take pics.
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December 2023 by Amanda S.
Had a horrible experience with their customer service. I asked the manager about the sizing for some wooden slices I wanted to purchase (I wanted slightly bigger ones). Obviously it's understandable that shape and size slightly differ because they're made from real tree slices, but they're also priced by (large, medium, small). So I wanted the bigger ones, instead of helping with that the manager Kelly (tall, thin, blond, older about 60s) says to me "well they're trees, trees grow in different shapes and sizes" as if to insinuate I'm stupid and don't understand that. I just chuckled and said "that's nice, very nice thing to say". I am truly appalled, I worked in customer service for 6 years and if I ever spoke back that way to a customer, I would've been out of a job. Very disappointing after so much money we spend here.
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November 2023 by Stacie B.
Selection was lacing this year for holiday decor. How many plastic red balls can one person actually use? Buyer needs to add more variety to the holiday decorating section.
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November 2023 by Kari Taylor
Love thus store. Always find lots a cute stuff.
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November 2023 by charleneee
Super satisfied with Demitri over in the frames section he was the sweetest person really made our vision come true! everything we wanted he did for us no hesitation (,: super nice super caring!
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November 2023 by Kateri Preston
That place is amazing. Had to run out before I spent all my money. Christmas decor is up and so much to choose from. Have fun!
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November 2023 by Wendy Clark
Great place for DIY and lots of options all over the board. I love to look around at all the neat and interesting decor and also they have a wonderful yarn selection
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September 2023 by Savanah U.
Love the prices and massive variety of this place and the owners love the Lord making it a pleasure to support them shopping there.
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September 2023 by Cyndi Ann Cross
I adore everything about Hobby Lobby. I don't need to go into detail because ... it's Hobby Lobby.Even my husband adores Hobby Lobby.
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September 2023 by GG F.
OMG, this is the Biggest Hobby Lobby Ever!!! It's 3 Levels! When you walk in, it looks like a normal size store but if you walk towards the left side of the store there's a ramp that takes you to a whole new level of the store. If you walk towards the right side of the store there's a ramp that takes you down to a whole new lower level of the store! It's a great store! I found everything I needed & lots of stuff I don't need. ? I'm posting photos. Christmas is out in full force in the upper left level of the store, 50% off!!!
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September 2023 by Spud Fleshchair
Came in about an hour ago on my my school break to see what the selection looked like for an oil painting class. I didn’t end up getting anything since they didn’t have a great selection of artist grade materials and on my way out two very mean old ladies that worked there started very loudly accusing me of stealing. I was baffled and gave them a confused look and they didn’t say anything to my face. I did not steal and they didn’t bother to check the cameras or even confront me before loudly and rudely talking about me. This experience really turned me off to this company. Hobby lobby needs to start hiring members who are better fit in customer service. Not these rude, boarderline decrepit old folks. Be cautious coming here if you don’t end up buying anything.
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September 2023 by Taylor G.
I absolutely love hobby lobby but I have never experienced such poor customer service. I purchased a small amount of items and I was charged wrong and it added $90 to my purchase. I noticed after the purchase and waited in the return line for about 25 minutes and then was told I needed the items to make sure I wasn't stealing anything. I had to go back to my car to get the items and then the cashier was helping someone else. I insisted assistance from someone else and then two people helped but were unclear of the issue. I was charged wrong and the transaction wasn't voided. After so long I got my money back. Seriously debating coming back.
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September 2023 by Neil Pepi
They have a huge selection at this hobby lobby, but it’s not that well organized. It’s hard to find some simple items, like stencils. But they do have three massive sections, so they probably have what you’re looking for. Their prices are ok. Plenty of items are cheaper on Amazon. But if you want to see it in person or you want to browse, this is a great option.
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September 2023 by Kelly Stone
I love their merchandise, but they are just so off the hook expensive. Michaels is also expensive but it is not as expensive is hobby lobby. Someone has just got to open up a retail store selling crafts merchandise at a discounted price. It is places like this that will put someone out of business just buying supplies for their stuff they need to make a living on. It's highway robbery.
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September 2023 by Brittany Masih
I always appreciate how friendly the staff are here but it is the one place I have to make extra time for because their cashiers are extremely slow. As a mom with a toddler I always dread getting in line because I know it will take a while. I really wish they had more consideration for their customers. I was in today and complained and their response was to deny that they are slow and wish me a good day as if what I said was not important. The customer behind me was shocked that they didn’t realize how slow it is. I hope this store gets the hint! Most people will opt for Michael’s instead of having to go through the cashiers at this hobby lobby.
