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December 2023 by Maribella R.
Dude, just go to Goodwill. This store reminds me of an abandoned level of a zombie video game and trust me it's a side quest you don't need to do.
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November 2023 by Kalie Vasquez
This was the weirdest situation I've ever been in, in a Burlington. My 4 year old had to go potty. We were escorted to the bathroom by an employee because they can not give out the code then the employee had to keep a head count of us and whoever was entering the bathrooms. The employee had to stand outside the bathroom supervising and waiting until we were done in the bathroom. To make matters worse, the bathrooms were disgusting, none of the seats were clean. I use to love going to Burlington, this one I will not be returning to.
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November 2023 by Loly Maher
It has very good deals as I found in Massachusetts too
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October 2023 by Sidney N.
I would have rate a zero star if the option is available. How could a shopping department store that want customers spend long time to shop there but does not have restroom available for their customers? Such an inconvenience department store to shop at, especially when you have children with you.
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September 2023 by Barbara Heath
Found what I needed for fall decorating at a reasonable price.
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August 2023 by CAlife
I wouldn't recommend it the store has no bathroom and no fitting rooms which I don't see why they did that specially if you go shopping with your kids that use the bathroom constantly!
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July 2023 by Roxy ShuShu
Friendly employees. They smiled and said hello. I liked shopping here for the first time because of the great employees. Good prices too.
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June 2023 by Tracy Moore
The store is very poorly stocked. I know there's a supply chain issue still, but this store is much worse than most.But what was really upsetting is that the dressing rooms are closed. When I inquired at the cash register why, they said they are closed all week and only open on weekends. So I guess that's weekday shoppers are chopped liver to you to this store. It doesn't matter to you if I have to come back to exchange closing at home and finding out it doesn't fit right, and that's what's upsetting. You don't care about my time.The other thing is the carts, the shopping carts die at the door.You can work so hard on loss prevention that you run your customers off. Very sad.
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June 2023 by Dee Keck
Have Not been in years, not the quality that I expected. Long ago their things were pretty nice, not so much now. Clothing by size is very disorganized. Dressing rooms only open on weekends.
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May 2023 by Sharon Talmadge
I spent quite a bit of time selecting clothes and then found out their were no fitting rooms available. It was a waste of my time.
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May 2023 by Rachel L.
I love Burlington. It is one of my favorite stores . Unfortunately, this is the closest location to my house, I live literally 3 minutes from this location so I have to use this store when i need to go to Burlington. Not all but most of the employees there are not pleasant AT ALL. One guy that works the cash register at night mostly is the most unfriendly associate I have ever come across. I read another review about this location, no longer allowing customers to use the restrooms; I had no I idea about this because I was not told it was only for employees now, however I also have a 3 and a half year old daughter who is learning how to potty train and as I was checking out close to closing time, she asked me in front of the guy if she could go potty. I asked the guy if she could use the bathroom really quick and he said" uh no, we would have to give a code and all that and uh nah..." my daughter ended up peeing her pants on the way out to the car. I was livid. Anyone who turns down a mother and toddler begging to use the potty because he wanted to get off early from what I could tell, or he didn't want to deal with having to go out of his way, or he wanted to get off on time and would allow a little girl to pee her pants is not someone I would ever let work for me. I am a business owner myself. Tonight I took a few things back, the same guy was working the register, I said "hey how are you?" he didn't answer me, he just said "register 3" and then when my husband was trying to decide what cologne he wanted to get the guy kept getting more and more irritated and when we asked him some questions he said " i really don't know man" then he threw our receipt at us and walked away. not a thanks have a nicer evening, no hi buy, or even a f*ck you...nothing. I have tried so many times to get this guy to be nice and it is like he refuses to be polite. He doesn't even try. He is rude. Then the other night when my daughter peed her pants, the guy working loss prevention and the woman who is the manager I believe were talking about my husband and I believe our daughter. They said th8ings I will not repeat but anyone working retail should have some sort of manners and I am sick of going in there and feeling uncomfortable and spending a couple hundred dollars every time. I will just go to Ross from now on.
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April 2023 by james jones
You want your customers to spend their hard earned money at your store but you will not allow them to use the. Bathrooms. Bad customer service!
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April 2023 by Magdalena Z.
I like to shop here. But I noticed that they made the restrooms only for employees. Me as a mother who shops with my daughters. THIS IS NOT GOOD AT ALL!!! I'm pretty sure there's a lot of parents who go shopping here. Who's kids need to use the restroom. While parent are shopping. If you have to monitor who goes in the restroom, then please do that! Customers can a least go in the front or ask someone in the dressing room to let them in the restroom. MAKE THE RESTROOM OPEN FOR CUSTOMERS!!!!
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April 2023 by Leti C
my experience is about the customer service, or lack of.. So, I go in to start browsing, but I urge to use the restroom, which btw is not open doors anymore. I get the code, I go in, a lady is in, she gets out before me, and wait for me outside (like I am a thief).. I told her that I got code by LP employee. She does not even talk much, I really felt so humiliated .. well, her name is DeAnn.. the worst employee a company can hire!!!!!!!!!!!!!
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March 2023 by Genevieve Martinez
Burlington to me has always been a hit and miss. They have an abundance of clothing and really nothing else to see. I guess i expected it to be like a Ross and Marshall's. Still a cool place to go and rummage through.
