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February 2023 by Stephanie G
This is a stellar family owned pharmacy. The costs are low and Susie who owns it has been taking care of locals here for decades. There also is never a line!
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January 2023 by S GM
This is a stellar family owned pharmacy. The costs are low and Susie who owns it has been taking care of locals here for decades. There also is never a line!
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February 2022 by Joanie Prince
Such kind and caring staff! Many thanks to Mary for her help in finding the perfect knee brace for my husband. The selection was extensive and the customer service fantastic…a local neighborhood business that is a treasure!
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September 2020 by Paul M.
I am thankful beyond words for Suzie who is owner and her daughter Mary. Once again she has been able to locate a med that sadly other pharmacies are backlogged on and most cannot get. I wanted to give my gratitude in words as I know this many days of work ahead, of Susie's personal time to locate this by the time I ran out. Many times through the years she has gone beyond the call of duty for my family and especially now, this is life saving. We feel very secure as the pharmacy is literally always open. Calls are often forwarded to Susie's cell as she cares deeply about our community. This gives many of us hope!By the way my wife was thrilled that we were able to restock on sanitizer alcohol, masks and the like for very inexpensive!
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September 2020 by Stephanie G.
Especially now this pharmacy and the owner Susie, have given me so much gratitude and security. I have traded here for ten years and now cannot imagine going to a larger pharmacy. I am always able to reach the owner as is my doctor. The kindness is overwhealming and the costs the most fair in town. Even when other establishments closed, Susie was available by personal cell even through her own hardships. I was just there and as always treated like gold. The protocal is perfectly in place with regard to health standards now and the wait is only a few moments at most. My favorite essental workers. In addition there are great masks at low cost, alcohol and other pertinent essentials most stores are not carrying. I am a customer for life.
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June 2020 by Brian B.
I've personally had limited interactions with this pharmacy over the past 2ish years with one very common monthly filled medication. The short of that story is that they were the only ones willing to fill a generic manufacturer that doesn't cause me stomach problems which is the only reason for a 2nd star in this review. They would not take my very common PPO insurance and required me to pay a cash price of $30 vs $7 at a commercial pharmacy. I was originally referred here by goodrx searches and she would not honor the goodrx coupon, saying that they were a scam by charging her at the end of the year and suggested I try elsewhere. My employers insurance changed for about 6 months and this prescription was covered to something under $10, and then the new year came and it was no longer covered because they no longer accepted this common PPO insurance and I had to go back to paying cash. Related to Marde's reviews earlier, my wife usually picks up these types of things for me but please read her reviews which I believe also includes not being dispensed the correct manufacturer at least twice. So again my interactions have been limited and other than the slightly aggressive first day related to the price. Last month due to the Yelp review from a few months ago when the pharmacist was apparently having family troubles that were told to two of us about a month ago and not before, she demanded that only I pick up my prescription going forward which is not desirable but acceptable if they must discriminate against my wife's freedom of speech. Today I called to refill my prescription and was told that she would not do business with me because of my relation to Marde. She again complained about negative Yelp reviews and wouldn't accept that I don't control my wife's actions. So instead of calling me ahead of time so I could prepare to get this medication elsewhere to avoid discontinuing treatment that my doctor prescribed, she just complained about Yelp reviews and that she would not fill it.
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May 2020 by Nicole H.
I've been going to Dr pharmacy for the past two years and I have to say this is one of the most knowledgeable and friendly pharmacies in the Conejo Valley. They always have my medications in stock and always provide me with useful information about my prescriptions. I am surprised and shocked to see ANY one star reviews regarding this pharmacy as I have NEVER seen them price gouge anything. This is a family run business that goes above and beyond what is expected of any pharmaceutical professional. They have even delivered to my house on several occasions when I could not get out of bed. I have and will continue to refer all of my friends and family to this pharmacy. They are wonderful caring and knowledgeable people. I just can't say enough good things about this pharmacy!!!
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May 2020 by Aram P.
Today I decided to write this review for one reason, to express my gratitude to this pharmacy that's open and running every day even during such a difficult time. Susie is a frontline worker who I've been getting my medication from for my parents for the last 7 years. Medications are always ready ON TIME, the store is beautifully decorated and displayed and offer exclusive medical supplies we just can't find anywhere else. They are family oriented, they are life savers to a small community like ours. They deserve more appreciation. We thank you very much Susie and all of Dr. Pharmacy
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April 2020 by Anna K.
This company his hoarding medical supplies and charging people quadruple the price for basic surgical masks 150 dollars. They should be ashamed of themselves. Not only is it illegal to price gouge but completely unacceptable in the time of a pandemic.
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March 2020 by Gee W.
Love Dr Pharmacy, Suzie is so nice and Professional. Why in the world would anyone go to CVS. Please support our local Pharmacy.
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November 2019 by Marde L.
My boyfriend starting coming here because the accord manufacturer of his klonopin prescription makes him sick and unfortunately this was the only place we could find that was able to deliver the activas manufacturer of his medication. Most of the time the owner of the pharmacy is really rude when I call to make sure my boyfriends medication is refilled. It's as if she's offended I'm making her work. On top of this when I pick up the medication they still give me the accord half the time. I have to explain the whole situation over again about how the medication makes my boyfriend sick. Also, my boyfriend really needed his medication today and after calling several times the owner finally picked up only to tell me they were closed because of a funeral. This is the second time they have had to close because of a funeral in the past two months. Unfortunately, we have to keep coming to this place because we do not know of any other pharmacy that distributes klonopin with the activas manufacturer.
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July 2018 by Shawn B.
Just stopped by Dr. Pharmacy at 1:00 pm on Thurs to get some needed medical supplies for the first time. They were closed. The posted hours of business is mon-fri 10:00 am - 6:00 pm. Even Yelp shows them open. Not even an explanation on the door. Tried calling their phone and no answering machine. That is no way to run a business, unbelievable they don't even have an answering machine. Very disappointed! especially since they are in my local community. Sad! Unreliable! First impression are everything in business. Not even worth the one star rating.
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May 2018 by Dick B.
Love this local OP Pharmacy, Suzie and her family are awesome ! Always willing to take the time to explain medication the doctor has prescribed. Keep it local OP.
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March 2018 by RACHEL M.
Forgive this review because it will probably be long. I just moved here from Northern California. I used a Rite Aid in San Jose for years and it was great. They knew me -great customer service etc. etc. Well I moved back to Calabasas and the Rite Aid downhere is awful. Horrible customer ,service ignore you -and not to mention treat you like you're some drug addict dirt bag if you ask them about refilling your controlled substance prescription. I know there are heavy regulation laws now, but really?I found this pharmacy by a search on yelp-I love the fact that they are small and a family owned a type of business. I inquired about some medications via email and I was replied to in less than 10 minutes. They take my insurance, Got my med info and I am now in their system. I have never had such exceptional service. I have yet to actually pick up my medications,but I know if this is an indicator of how the service will be, I'm staying at this pharmacy!
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March 2018 by Jason Rider
Great customer service! I couldn't get a prescription filled at 3 different CVS pharmacy for my post surgery. Mary and her family saved the day. Forever grateful. Support your local small business.