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August 2023 by Renee Noy
Tamara is the sweetest person to deal with- she has such a pleasant attitude and is amazing with customers. I love coming to CVS for her!
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March 2023 by Bob Li
The store itself is clean and well stocked, but one of the employees who work the checkouts, Maurice, is extremely condescending and rude. I've had several interactions with him, and each time he gave off an attitude like it's beneath him to help the customers, and I'm not worth his time or energy.
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January 2023 by X Md
Not a zoo and James the pharmacy guy is amazing! Selection not as wide as the one on Agoura Rd, but staff is super nice!
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December 2022 by Katelyn C.
Pretty average CVS I think. It will fill your needs - not much else to say
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October 2022 by Ben Rosenthal
They don’t answer their phone. I called the store and they connected me to the pharmacy. All I wanted to find out is if they have the new booster shot. When I got there the pharmacist said it was by appointment only. I did have an appointment. There was no line. She was kinda rude. Wonder if I didn’t have an appointment would she have given me the booster. No one was waiting to get the booster shot.
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January 2022 by Michael Cahill
Everyone in the pharmacy is rude and unhelpfulThey roll their eyes at youThey lie about what the have in stock
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December 2021 by Lena Jaye
Horrible customer service! I called the pharmacy to ask if my prescription was ready. They had me on hold for 47 minutes, I decided to drive to the store, and ask in person. After waiting in line, they said it’s under review. It only takes a few seconds to answer the phone and cater to your clients needs. I will be taking my business somewhere else.
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December 2021 by Jackie O.
I have had a good experience every time I come to this CVS. The pharmacy staff is always friendly and professional!
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November 2021 by Rubiah H.
Just a great experience. I was helped immediately. Walked in for a flu shot and was done in 10 minutes. Great customer service.
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October 2021 by Cine' M.
Awesome Ms. Chris Collins ~ Greatest Appreciation for My "Booster Shot". Easy transition & on time Appts. My 2nd time @ this CVS & welcoming friendly experience @ the Pharmacy. Very Pretty Area & Variety of surrounding Shops & Salons. Childrens Play Recreational Facility . I've taken my Kids when they were Toddlers tho place had been renamed ~ I think was featured on a family movie .
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October 2021 by Lena Jemelian
Horrible customer service! I called the pharmacy to ask if my prescription was ready. They had me on hold for 47 minutes, I decided to drive to the store, and ask in person. After waiting in line, they said it’s under review. It only takes a few seconds to answer the phone and cater to your clients needs. I will be taking my business somewhere else.
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October 2021 by Nancy G.
If I could give it zero stars I would. Worst pharmacy ever. The other locations are better managed. I made an appointment for the flu vaccine. I checked in at my exact appointment time. 1 hour later, still no vaccine! And they're taking walk-ins. Why would you add walk ins into the system when you're already so backed up!! Poorly managed. I left. I will try a different location or Costco.
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July 2021 by Elisa G.
This is the ultimate in convenience for my old Oak Park neighborhood. They do their best to be well stocked with wine and pool toys! Lol. I miss walking here and getting my prescriptions. When I returned last weekend, the pharmacist assistant was pretty idiotic and clueless but the store itself is nice and clean!!
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April 2021 by HP M.
If you enjoy waiting on hold for a half hour to 45 minutes to speak with a pharmacist, listening to less than soothing muzak interrupted by a disembodied robo voice every minute or so droning on about Covid vaccines, and then being rewarded for your patience by being hung up on, this is the place for you. Truly terrible customer service lately. They seriously need to hire someone to manage the phone. Once you do get through, chances are if your doctor has prescribed anything other than the most common meds, they won't have what you need. They say they'll order it. Good luck with that. You'll have a better chance of winning the lottery than ever having that prescription filled there. Burt's in Westlake has its act together. Try them.
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March 2021 by Aggie W.
Unfortunately I cant recommend this CVS pharmacy. I've tried to support them as a business that is convenient located for Oak Park & North Ranch. From Waiting forever on the phone to get a question answered to trying to pick up a prescription and even though I was the only person in line, being completely ignored for between 10-15 min. I really just give up. They say "we do our best" really? If that's your best no thanks! I will take my business elsewhere.