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January 2024
Not as painful or scary as it could have been. Employees were friendly, computer was reasonably easy, but still quite busy. 3 stars for DMV is actually good.
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December 2023
Walked in expecting a bad experience, happens when you think DMV. The staff at the Novato DMV , all super friendly, Luis was very helpful, took the time to explain the process and I was out in less than an hour (I did not have an appointment) completely changed my perception of the DMV.
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November 2023
Just went on a Monday morning without an appointment and was met with a super efficient, clear process (literally took 12 minutes total). Staff is great!
