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February 2024 by Victoria Yepez
Awesome customer service!!! My husband wasn't home to help bring the dressers we purchased in and they offered to bring them in and set them in the room I wanted them in. Beautiful 5 drawer dressers great quality!!! Ordered yesterday and they delivered next day!!!
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February 2024 by A R
Worse people to do business with ever! They are very unprofessional and lack basic customer service skills. They treat customers like a burden when they are in the wrong. I have been waiting for two whole days for my delivery. Which they never mentioned would be delayed. It's been such an inconvenience and headache dealing with this business. Unresponsive and rude. Almost had to get police involved. This is why your business is suffering now, you all need to do better or shut down if you do not want to/can't service people.
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February 2024 by Breea R.
Worse people to do business with ever! Believe the reviews. They are very unprofessional and lack basic customer service skills. They treat customers like a burden when they are in the wrong. I have been waiting for two whole days for my delivery. Which they never mentioned would be delayed. It's been such an inconvenience and headache dealing with this business. Unresponsive and rude. Almost had to get police involved. This is why your business is suffering now, you all need to do better or shut down if you do not want to/can't service people.
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September 2023 by Eric S.
Not here to bash but share my NOT so heavenly experience. I went to this place with the good intent to support local business in my neighborhood, but to find out later that I could have gotten it for less at Macy's was a BIG mistake. I bought headboard, bed frame, dresser and paid for delivery and assembly $130 ($30 extra for 2nd floor bedroom) from Elisabeth, the owner, who refers to her husband and her 11 year old son as delivery guys. They attempted to deliver my order 3 times unsuccessfully, rudely, unprofessionally and unreliably! Out of frustration and because of extreme difficulty in communication, I ended up picking up the rest of my order myself almost a week later! I finally have all furnitures at home, hired task rabbit to assemble them and they are cheapest looking and feeling furnitures I have ever purchased!!!
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June 2023 by Myra Elliott
I went to several nameBrand stores they were awful on delivering the wrong mechanism.I came to Heavenly mattress &FurnitureI got great service and the items I wantedThe family is very nice and I got my merchandise the same day.If I could give them moreStars I would they deserve it.
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December 2022 by Nickolas Gutierrez
The owner and the worker were very Nice and Kind to me when I walked Into their store looking for a twin size Mattress with a Pillow topper, Great Price to look for mattress because other places I been to are expensive.
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September 2022 by virginia barela
I bought a white dresser drawers are hard to close , the paint on this dresser is absolutely aweful, big deep scratches on top of the dresser, manager never returns my calls, to fix was promised steel silver knobs never reviewed them. I paid for delivery and my husband was the one who had to carry the dresser in my home, because was to hard for him and his son .
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September 2021 by Steph
Owner was kind and friendly and knowledgeable. He offered us if our bed got lumpy after a couple of years he we would return with no hesitation due to the fact my husband and I are heavy set. Will purchase from him again.
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July 2021 by Dez Luna
I was in shock hearing the price for this high quality mattress I've been wanting. Everywhere else I went that quality of mattress alone was at the very least 800, and I got my mattress and bed frame together for way less than that. The owner is very friendly and knows his stuff. Not sure I'll need any other mattresses soon but if I do I'll be coming here to browse and would definitely recommend others to shop here as well. Also free delivery!
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April 2021 by Steph.
Owner was kind and friendly and knowledgeable. He offered us if our bed got lumpy after a couple of years he we would return with no hesitation due to the fact my husband and I are heavy set. Will purchase from him again.
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March 2021 by Arthur C.
Have no idea what's going on but they keep lying to me, bought a box spring mattress Thursday they keeping telling me they going to deliver that day and they dont should of never paid them untill delivery, today is Saturday this guy tells me he's waiting on his wife to come home and he'll be on his way to give me my box spring mattress I paid for already he never showed I never complain for anything and given them benefit of doubt if nothing happens tomorrow sunday I will notify the police to see if they would come by with me to this establishment ( heavenly mattress) in norwalk and see about my box spring mattress
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January 2021 by Morenita F.
I had a great experience with Rigo! He sold me a dresser and it was great quality! Everything was quality! Thank you Rigo!
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January 2021 by cc c.
Worst service ever, they lie about when you will be receiving the item, they up the price with fees , and don't answer phone calls when they owe you the furniture you paid for! It's been five days past the date the item was supposed to be delivered ! 5 DAYS!! This is ridiculous! Do not buy from here !!
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November 2020 by Los Compadres Morales
(Translated by Google) Good place(Original)Buen lugar
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September 2020 by Virginia Rosario
(Translated by Google) Excellent client service!!! Mrs. Elizabeth was very kind and what I liked the most is the price of the items, the day I passed there I just went to ask the prices and was fascinated and that same day I bought the items I needed. The punctual delivery service. For my part I give him 100% for punctuality and good customer service.(Original)Excelente servicio al cliente!!! La señora elizabeth fue muy gentil y lo que mas me gusto es el precio de los artículos, el día que pase por allá solo fui para preguntar los precios y quede fascinada y ese mismo día compré los artículos que necesitaba. El servicio de entrega puntual. De mi parte le regalo un 100% por puntualidad y buen servicio al cliente.