I received a defective phone and when requesting a change they gave me another one of a different color without asking for my opinion. and argued that there was only that color.
September 2019
Do yourself a favor and dont get sprint. And dont believe them. Doesnt matter what part or rank an employee is they dont know anything more then what the big dog wants them to know. So there will never be answers to any questions or concerns.. worse decision we ever made..
August 2019
I would give them a 0 stars if possible. Juan and Cesar have too big of egos to admit they are wrong and actually assist a customer. I recommend going to another store like off Tyler where they are a lot more friendly and honest.
Visit the T-Mobile store in Norco and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 1411 Hamner Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.
