January 2021 by M B.
LOVE love love Rhonda, VV Fashion Island. Her relatable and professional customer service has always been superb. Her staff is also very friendly. This is the reason I return to VV.
January 2021 by Ethan K.
Came to pick up a shirt and was really pleased with my experience even though their pricing system was complicated. Thankfully the employees were kind and helped me find the sizes and products I needed. Ronda helped me find the exact shirt that I was looking for and helped me order it online. Great service and great employees.
February 2020 by Seisaku I.
My wife shopped at the Newport Fashion Island location on Dec 16, 2019. Vineyards was having computer system issues and charged my wife's card twice. The manager on duty (Jill) stated that it would automatically be taken off. Since then we have called 6 times and we kept getting the runaround and told it would fix itself. We visited the location in person and the teenagers that worked there said now we have to deal with the credit card company. They were rude to us and said that was the best they could do. Really vineyards? You didn't even have the decency to follow up with us on this 3 month issue? Or find a way to make it right? You just lost your selves some customers. Don't bother shopping at this location. Poor customer service.
August 2019 by Ammi
Really nice cloths and belts swim suits were nice and the employees were the best they were so helpful and they understood exactly what I needed and they did it excellent store
April 2019 by E L.
One of my favorite places to shop! Best customer service I've experienced lately. Someone always greets me upon store entry and offers to help me find something, open a fitting room, etc. Now they even offer you water while you shop! Last time I made a purchase here, I got a special birthday sticker for the birthday gift I purchased, plus more stickers for my collection. Will definitely be returning!
April 2019 by Nathan O.
My brothers got some nice pants, after a year the buttons started popping out, the pants got ruined and now we are trying to salvage the pants by fixing the buttons, I gave them a 2 star because they lasted a year, maybe weight was a factor, don't let this stop you from buying them, just get the correct size, they come with extra buttons.
March 2019 by Sarkis Antonian
Nice Store To Shop At.
February 2019 by Chris Cegielski
Friendly customer service
February 2019 by Melina V.
McKenna was amazing very efficient great customer service went out of her way to make my daughter's gift extra special ..every store should be blessed with employees like her thank you for great service will be back soon to shop with my little girl for her favorite vineyard vines tees she loves to wear... she is all smiles with her tees #vineyardvines #happygirl
September 2018 by Joey Rodriguez-Gregurich
Love this store out of most I wear only vineyard Vines and travel a lot but every time I’m in OC I stop here the girls especially management are always so kind with prompt service friendly and so attentive never go wrong when I stop here thanks so much
August 2018 by nichole hickey
A sister always loves a vineyard vines. Even though this brand has turned into a Newport teenage girl with her vineyard vine i love newport long sleeve and her lulu leggings. No one cares Lauren. Its all about the OG marthas vineyard wearers i love those biddies. The iconic whale will continue to impress me overall 11/10
June 2018 by Jen S.
Love this store! Amazing service and the best quality apparel that my family has been enjoying the last few months. Love the colors and textures of their sports/active apparel especially. Teacher ID allows you to receive a 15% Discount
March 2018 by Alice E.
Everyone knows the quality that the brand is known for but it's the customer services is what keeps me coming back! I always have such a great shopping experience in this location. I tend to live in a box when it comes to my personal style and their employees always help me expand my tastes into something super trendy that fits my style but pushes the boundaries of my look.
October 2017 by Jeanna M.
Ok seriously! Gracie and AJ were just incredible!!! I can't wait to come back. Customer service is absolutely not dead at VV Newport Beach! They helped me put together the sweetest homecoming invitation for my son's date. They were attentive and creative and went well above the call of duty! Ask for these kids when you go. They are the best!
May 2017 by Andrew Bradbury
Great customer service, fun to shop in, and exceptional preppy clothes.