August 2021 by jessica guzman
July 2021 by Ashley Hirsch
Employees are friendly, but it's frustrating that the dressing rooms are STILL closed. I had to buy 2 different bra sizes just to try them on & then return one.
July 2021 by bicky- chan
July 2021 by Rita Tedtaotao
Took my daughter to buy swimsuits & bras. The store was not packed so we asked for help. First I had to ask more than once for help the young lady Emily was so rude and unprofessional. Emily was of NO Help at all she was all attitude and didn't care. We inquired about bras and her response was it's whatever you like...we obviously don't know or we wouldn't ask. We left not buying anything went over to the Pink store and spent my money there. Emily could use customer Service Training. Never coming back to this VS, but will go to the Pink store at Fashion Island
June 2021 by Missy Kaufman
Best Victoria Victoria secret ever!!
May 2021 by Tone Loc
Fashion Victoria secret rocked !
March 2021 by Katy C.
Waited 20 minutes in no line to be let into an empty store. So ridiculous. Might as well just shop online and avoid the stupid stores. We can't try anything on anyway. On top of that the girl the front is asking you all these personal questions like why are you shopping here, what are you looking for. My boyfriend and I were highly annoyed when she kept probing. If I wanted to tell you I would but I don't - I'm obviously here for lingerie and sleepwear- so stop asking..
February 2021 by Lisandra H.
I went in 2 days ago around 2pm & the employees do nothing but gossip about one and another & look at you in such a weird way and don't even bother to help this is the first pink store that made me feel uncomfortable they should interview those girls again
December 2020 by Lisa Tally
The Customer service was through the roof! The girls were so helpful, positive and happy! I love the handing you the bag when you enter the store it just made shopping so much easier.
September 2020 by Ashley S.
I can't stand the employees here! Every Victoria's Secret location has the phoniest, pushiest sales girls. Here is one of the worst. "HIIII, we are SO excited to have you here girl!!!" Then they push the promotions, push the credit card, push a stylist on you even when you say you're just browsing. They also attempt to sell at all costs. Today she tried to sell me, a 36DD, a size medium teddy because I liked it and it was the only size left. I worked in retail and I get it, but these girls honestly make me want to avoid the store altogether.
September 2020 by Laura M.
Poor customer service, rude employee. I come in every season when you have the buy seven for $28.50, now it has gone up to $32. The associate asked me if I needed assistance and I asked for the High Leg Briefs and she said, we don't carry that, we only have briefs. Uh, yes you do carry them, I buy them every year. Maybe she was the store manager (who knows) but she was not happy to be at work. Some customer service training might be needed in this location.
August 2020 by Jose Rene Perez
Staff are super helpful
July 2020 by Gloria K.
Came in and need help getting my size. Sales person on floor was short and annoyed I needed help finding my size because I did not have my vision glasses. Girl at register was equally annoyed she. I asked her how to read the receipt. Attitude is contagious. Will not be back. Spent $200.00 but not happy with the poor customer service here.
July 2020 by Christina Blagaya
Love this store.
March 2020 by Sasha V.
I was shopping today in the store the team are so nice thanks for respectful greeting and welcoming of Mary and all the crews... the are so sweet
Thanks for respecting to humanity and transgenders