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February 2024 by Sonya Haines
People who work here are totally useless. They said they can’t package or ship computer monitors. The UPS website has a whole section dedicated to speciality shipping materials specifically for computer monitors.
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January 2024 by Beren Pekiz
Helpful and nice employees
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November 2023 by Melinda Williams
The two times I went there recently the “manager ?” was dismissive and blatantly rude. The difference between that store and Bayside is night and day… I’ll never go back to UPS 17th St
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October 2023 by David Barnett
The initial individual at the desk was kind and helpful. However, when I voiced concerns my address being entered into the computer, I expressed reservations because I am weary of private or public companies' abilities to safely store my most important information.When the first individual went to get help, the manager i guess came out and with a tone of authority started in on me. The manager stated the fact that UPS is a private company and some junk. I understood what he was saying. I then asked if USPS requires my personal information. He stated and I quote, "I do not care about the USPS, do you want to business with us or not?"I do not know why this employee was rude. If this is the way your managers treat people, by bullying them, then I will never use your services again.
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October 2023 by Christian Muehter
Always great respectful assistance provided to me. My one-stop shop for shipping and returns.
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July 2023 by Shmit
does not meet expectations, the staff is very rude. They convey inappropriate information, I really did not like the company's attitude to the consumer. I don 't advise anyone not to be rude
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July 2023 by Life is Life
The manager of this office is very rude and unprofessional. Yelling at customers. Also, the prices are extremely high compared to other offices.
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July 2023 by Katerina Melnikova
The worst ever service. It's very rude and unprofessional. They were shouting at my friend when she asked to clarify the rates. I just can't believe it can happened...
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July 2023 by Cheryl G.
My employer gave me the wrong shipping box to ship expensive equipment. Damian took care of it for me and packaged my items in the correct box, free of charge. Thank you, Damian!
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July 2023 by Mandy K.
Shockingly disrespectful. I have been to this location over 30 times and there is 1 staff that is consistently condescending and rude.It is amazing 1 person can inflict so much rage and turmoil within myself and others I see have written reviews. The joy he got from telling me he was right and I was wrong was obvious and quite frankly terrifying. Please avoid this store or watch your back!
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June 2023 by jaimie regina davis
I would give 100 stars if I could. I have always loved how easy it is to get things done in this branch. No wonder people love going here and they get busy at times. Just when I thought I've experienced the best customer service in the past, I never thought that it's going to get even better. Thank you so much for your help, Meagan! Because of how swift and smooth your service was, I received my passport in time for my vacation. Thank you for going above and beyond and most of all for being patient with me because I was so stressed when I came in and for calming me down by showing me and explaining to me the whole process. Also, appreciate you checking up on me the next time I came in and asking if the document made it. Keep up the good work and may you help many many more people like me.
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May 2023 by Mike R.
Let me be frank, They purposely cheat people, They SELL stamps but do not put a price up for you to know that they add 50% to the price of a stamp so a forever stamp which is 60 cents they sell for .95 cents. i got a book of 20 stamps and they charged me an extra $7.50 that is crazy. When I asked Damian he rudely said "we are not the post office". I went to Ralph's right next door and got the same stamps and saved myself $7.50 Beware and they are rude also to boot! They need to post their prices and let people know up front otherwise you swipe your credit card and they rip you off.
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May 2023 by C M.
Went to ship a 8# box to the east coast. Asked for cheapest rate. Employee starts by citing me a $280+ price for overnight. And a $87 price for ups ground or us postal saying I'm paying for the space of the truck. I walked away. Went to another ups store and got a ups ground price for $27. This place is a ripoff. Walk away.
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March 2023 by sahar koohi
I just back from the store. I requested to print one copy from my email and the staff said to pay $5.50 for 1 page and then I said do you have cheaper option like I have done in other UPS and send from my email to store email and it was not $5.50 and I paid $2.30 and he said to me angrily why are you especial!!That was rude from a staff to say to the lady as I had smile. Then I went to bank and activated my bank card and returned to the UPS and used the computer which it was slow and was charging $2 for 5 mins and emailed a page to the store and paid $2 then went to the line and he rudely said what is your email without looking at me and I asked if he is talking to me because there were two lines. He said to pay him $5.50 again and I said I already have paid $2 and he said because I am going to print it for you. I said you did not tell me that I should print it myself and did not explain to me what to do.He was not helpful at all and was very angry from initial and I remember a lady told him you are stressed.I paid $8.20 for printing one page which it is unacceptable and faced a rude man who was angry and very unhappy with his work.
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March 2023 by 011 TWE
Either UPS charges multiple times what the US Post Office does or the clerk made a mistake calculating my 8x10 envelope weighing 12 ounces to be over $13. The post office charged $6.45 - same service/delivery/destination a couple of blocks away.