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October 2023 by Hillel S.
Worst experience I have ever had with any company. I was forced to switch to this useless bank when they purchased Union Bank. The transition was a nightmare, literally every banking transaction takes weeks of back an forth approvals and it has taken them over 3 weeks to blunder over the simple process of closing my accounts. I suggest you go anywhere else for a better bank experience.
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April 2023 by JuliAna B.
Excellent customer service LOVE Priscilla at the Palm Desert Beach she is very knowledgeable and very professional
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June 2022 by Mike B.
Horrible bank!! Highly DONT recommend. Customer service is a at total lost. Mortgage department at a total lost. Treatment is horrible.
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May 2022 by Lele K.
Worst tellers, worst bank customer service I ever had. I went there once to make some savings and was treated very disrespectful. Will never go to that branch again.
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September 2020 by Mayra B.
I come here often and everyone is friendly. Today was the exception. The banker who "assisted" me was rude and not helpful whatsoever. I am extremely disappointed in the customer service I received. I hope no one else has to experience that. I wish I would've gotten his name (older man) so his manager could speak to him and better his attitude!!!
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March 2019 by Nic C.
A branch like this with poor customer service, attitude, and refusal to do your job is exactly why tellers are going to soon become obsolete.