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May 2021 by Ashley Noel Long
Hi. I recently visited Newport Beach Planet Beauty and shared with Heather and Josiah this is by far my favorite Planet Beauty location. I’ve been going to this location getting all my product with my aunt for years. This location specifically is my favorite Planet Beauty. Please keep this location open.
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April 2021 by Faith F.
I've been to several Planet Beauty shops in Southern California but this is the first one I truly felt confident enough in to write a review! The store is beautifully organized, well stocked with all my brands, and what really takes the cake are the employees who greet you with a smile. I'm someone who really only went in for hair products at the beginning but the employees there make makeup buying feel a lot more effortless than I originally thought it was. Beautiful store with beautiful people. (ALSO, huge plus, they have been extremely responsible with all Covid-19 restrictions. Since the start of the pandemic, I haven't gone out much but they have gone truly above and beyond any store I've seen which says a lot considering I worked in a market at the beginning of it all).
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April 2021 by Erica R.
After the RSM location closed I had to find a new location to get my products. This location was recommended to me by a friend. Sooooo glad I went here...absolutely LOVE this location, and totally worth the drive! The staff (especially Josiah) are all great!!! GREAT Customer Service!! All very friendly, and very knowledgeable of the products...which is helpful because I'm always wanting to try new things. Everything that has been recommended to me I have loved. This location has a great assortment of products, and always have what I'm looking for in stock!
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April 2021 by Sue F.
This is my go-to Planet Beauty location, despite having another more close to me, as well as having their competitors near me. The store is organized, and so important in these times...clean. I was assisted by a male who was quite knowledgeable about my skin concerns, helping me understand how and why certain products might have caused reactions in the past (without overwhelming me.) I also had concerns about what cosmetics might be appropriate for my aging skin, and I love the items that were suggested. Now that we're all starting to go out and about again, this location is a great option for updating your look/beauty needs.
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February 2021 by Tania R.
Love this location! Was nicely greeted but not hounded by sales person. Store was very clean and organized. Sales associate was very knowledgeable and knew different brands/products for skin and hair. He knew exactly what I needed. It's a bit of a drive for me but I'll definitely be coming to this location from now on! Thank you!
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October 2020 by Nikki F.
Awesome place ! they have the most amazing stuff and the best customer service. Saved my hair and skin.
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September 2020 by yasmine mammoccio
This beauty shop is such a lovely place to visit because these guys really have the best stylist that can do my hair. I was really glad that I was able to come on time because they were able to do my hair immediately and even made it look so good. The overall experience was really delightful, and I would like to rate this place a five star for the affordable and amazing service they provided. THANKS!
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July 2020 by j h.
So this is the second time I came in, the first time I came to buy body cream and all of their stock on their shelves that they were selling were rancid and they did not remove it from the three month closure so I tried to go again and smell the body cream (mind you a $38 cream) before I purchase it and was instructed I cannot smell the products
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June 2020 by Steven Peterson
Josiah was very kind and helpful.
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May 2020 by Mabel E.
I've been here a few times and all the employees are very nice! Kathy is especially helpful!!! She gave me great advice today & answered all my questions. I'll definitely be back to this location!
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December 2019 by A T.
This particularly review is for 1 specific sales person's customer service. I come to this location often and have always had a pleasant experience with most other sales women always going above and beyond to be helpful. They close at 7pm, i got to the parking lot at 6:57 p and the store already looked dark. I got to the door at 7:00pm and sure enough the door was locked. I needed 1 small item, for which I rushed here after work (i know this is not their problem). I saw the girl at the counter and tapped on the window. She looked up and then ignored me. She appeared to be in a hurry to leave. I tapped on the window again and she gave me the closed hand signal gesture. I knew when I pulled in that I was cutting it close but figured i would make it in and out in 2 minutes. Unfortunately I may have been 1 minute late per the clock, but apparently I was way too late to be attended by this particular sales girl. I hope this was a one time incident, but its unfortunate if there are repeated instances where long time, loyal customers are ignored or feel like they dont matter. Its factors like this which lead people to eventually take their business elsewhere.
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July 2019 by Linda Brauning
I get my hair done with Jaime Brienza and she's fabulous! They also have great products and I had a curl cream recommended to me that gives my very fine hair a lot of body!!♥ï¸â™¥ï¸ðŸ˜Š
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December 2018 by Roni F.
I love Planet Beauty, everyone at the Bison location have always been very helpful. However, I do want to give 5 stars to the makeup artist who help me today, Julia! She was very welcoming, knowledgeable, complimented me, and gave me some good recommendations for skincare. Julia, thank you so much your peerless customer service!
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October 2018 by carol lee
Knowledgeable nd helpful staff. Nice assortment of products.
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July 2018 by Jenn G.
I absolutely love going to this location! It's clean and always has fun products with such helpful employees! The best part of planet beauty is going to get my hair done from Jaime! She is the BEST hair stylist there is. She not only does amazing color, extensions, styling, Brazilian blowout, she's the kind of hair stylist that takes the time and becomes your friend. I HIGHLY recommend going to her especially if you are looking for a hair stylist! She will make time for you and you leave the salon with confidence and a new friend! I definitely give this 5 stars and more!