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January 2023 by Shawna H.
Moving is stressful . . . Your moving company shouldn't be in the business if they make it worse. It was a mistake to trust Executive Moving Systems. The owner (Bill) and son (Justin) were smooth talkers. They did a great job selling us on their company, were super responsive to gain our business, but ghosted us after booking. As an example, I called and texted Justin the week before our move, when our close was pushed back. He responded by text: "Will buzz you when I get a moment. I have appointments all day so pls bare with me." I never heard from him again. -- When the movers arrived at our old house to load our belongings into crates, they were one crate short so they threw a bunch of our stuff into the back of a box truck and said they would crate it at the warehouse, providing no documentation nor proof that it made it into storage with the rest of our goods. We stored our belongings with EMS for 4 months at $700 per month. -- We were emailed the night before our 3-day delivery window started to inform us that the driver did not load all of our goods onto his truck and would only deliver a partial shipment to us. He left 1,800 pounds behind because it wouldn't fit into his truck after the first family's load was larger than he anticipated. We were given no opportunity to wait until everything could be loaded and delivered together. -- Because of the partial delivery, we ended up with a dining table top but no base, half of our exercise machine, our fire table chairs with no fire table, some dishes but no silverware, some pots but no pans, no bedding for our children . . . the list goes on and on. -- Instead of prioritizing delivery of what they left behind, we then had to wait more than a week to have the rest of our items delivered only one state away, less than 400 miles. -- Because our belongings had been separated, we ended up with numerous lost items. (We also had damaged furniture and mirrors, which we PAID the moving company to have their packers safely pack for us.) - When I contacted Mary, the office admin, regarding the missing and damaged items, she passed us off to an insurance company even though I described several large boxes containing bathroom and kitchen items that I hoped were still in the warehouse at that point. She never followed up. The bottom line is that Executive Moving Systems: 1) Did not load all of our items into box crates, as promised, at initial pick up 2) Allowed their driver to load and transport only a portion of our stored belongings without our approval 3) Did not prioritize delivery of the items they chose to leave behind 4) Damaged and lost many of our valuable items in the process of separation 5) Shuffled us off to an insurance company to make a claim instead of providing any help to recover what was missing due to their actions. Sales without service is opportunistic.
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December 2022 by Lindsay W.
Our family recently moved across the country. Executive Moving Systems delivered our belongings weeks late and failed to respond to our calls and emails for days at a time. Because everything arrived so late, we ended up having to spend thousands of additional dollars on hotel rooms and meals. When we finally did get in touch with Executive Moving Systems after doing an excessive amount of outreach, they were rude and dismissive. We have young children, and this level of unexpected disruption added a great deal of distress for them during the already challenging process of adjusting to such big change. Our pet also had to endure weeks of additional stress due to the belabored process that we experienced. We basically paid five figures to get ignored by Executive Moving Systems for several weeks, then treated with undue disrespect once we finally got them to respond. I highly recommend using another company.
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November 2022 by Joshua S.
Extremely bad experience with this company. Delivery was over two weeks late from original estimate, there was no proactive communication, and the owner constantly tried to gaslight me to claim it wasn't as late as I thought or somehow I was to blame. This service was more expensive than other competitors but did not keep its promises. Stay away.
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August 2022 by Richard A.
I had a great experience with this company. Highly recommend and would use them again. Their sales team was informative and booked my dates on the spot. There are several folks behind the scenes that I interacted with when I had to make a change to my original plans. And the driver and unloading team were great. I can't share one bad thing - which I think is pretty amazing when moving tons of household goods cross country. I would recommend them to friends, family and co-workers.
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August 2022 by Dr. Shannon B.
Really good salespersons. At the beginning, responsive, friendly, offered gazillion promises that they are experienced, boasted they are "unlike other movers", raved about their great reviews (now that we personally gone through we are doubting every one of those reviews- yes, "good" reviews are easily created, beware). Truth is, once they get your business it's all downhill. They messed up the quote (and we have to pay (heavily) for their mistake). So much for "binding price". They made us pay overtime when the move ended. What are you going to do- you are held hostage at their mercy by that time. Their guys sat around on the clock and watched me and my kids work! Like all the other salesman, before contract, you can even get them on their personal mobile phone. After you signed, you are second class citizen. They are too busy to talk to you. Left dozens of messages never one returned. We debated whether we should pay more to get better service and to protect our stuff. We decide to pay premium and this is what you get! Rates increased 66%!!! Even with gas hikes covid etc, you can't rob people like that. We are stuck now. Do not make the same mistake. Stay away from Executive Moving Systems in Anaheim, CA
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July 2022 by Kulwinder M.
Do not use Executive moving. It is worst company. They are lying at every moment. My stuff got picked up and they are not giving any delivery date. They made estimate double, did not picked up all the house items and now I don't know when I will get things.
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May 2022 by Karabo Karabo Karabo
Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 into $12,000 in just a week, Mrs. Cathy Frederick my family and I are forever indebted to you for the financial stability you brought to our home, I advise the entire public to invest with Cathy Frederick, contact via WhatsApp: +1(850) 446-6717 Email:
[email protected]
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April 2022 by Chris R.
We used Executive Moving Systems for our move across several states. From the first call to the unload everything was friendly and professional. It felt like they were really looking out for us and recommended ways to save us money.
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January 2022 by Laura R.
Picked our belongings up in such a professional manner. Everything was handled with TLC. Our stuff has to go into storage before we have it shipped across country. They were so helpful with the entire process. I learned about 'brokers' and will stay away from that type of process. I also learned that you get what you pay for. This is a top quality company. I will follow-up when our stuff has successfully been shipped and delivered to our destination. Keep watching.
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December 2021 by E S.
Justin directed a very thorough virtual tour of my contents and provided a good written estimate within hours. The crating services were scheduled immediately and Mary, my move coordinator, was very responsive with scheduling questions. The packer arrived early so that nearly everything was ready to load in the truck and the 5-person team was fantastic in both moving everything out of the residence and into the moving van. It was great to see the two drivers at the cross-country destination and the local contractor was well-experienced. Overall, the company had great communication and professional service.
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October 2021 by Nworie Amarachi Joy
I keep on telling people that Mr WILLIAMS JOHNSON is the best account manager that can help you on your Forex trading. with the help of Mr WILLIAMS JOHNSON , life has been so good to me and my family, I did an initial investment of $1000 and I received a surprised profit of $12,250 after 7days of trading, Forex trading is real and safe with the help of Mr WILLIAMS JOHNSON . Change your lifestyle in the next 7days by investing as low as $500 with him and earn more than $7,500 in the next 7days... I'm telling you all this because I have been into this for Months and keeps me smiling! Reach Mr WILLIAMS JOHNSON today personally.
[email protected] WhatsApp: +1(361)266-4237
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August 2021 by Lesley H.
Can I just tell you what a great experience it was to work with the people at Executive Moving Systems. We had a move which involved condensing 2 homes to one and transporting 100 miles away. Driver and team arrived on time, professional, likeable, efficient, friendly, really took great care of our belongings and finished within the time frame estimated for the job. Truly want to thank Justin and his entire staff for a great experience!
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August 2021 by Kenny E.
Executive Moving Systems is the best moving company I have ever used. I highly recommend them
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July 2021 by Charlene C.
Everyone knows that moving is stressful. Nobody actually enjoys moving. Our move out of state was no exception, but our move was made that much better by having a great team of logistics coordinators. My main points of contact were with Justin Bird and Mary Torres, who were communicative, responsive, and just plain awesome. I called and booked them very early on (months in advance). Our move was drawn out due to our closing date being pushed back multiple times, and they were nothing but wonderful throughout the process, accommodating our many changes. I can't thank them enough for making a stressful move just a little less stressful by providing us such awesome service, a wonderful driver (Eduardo), and great teams on both ends. Both moving teams on each end of the move covered all of our railings, and floors, and moved so quickly that I hardly had time to even give any direction, as they knew exactly what they were doing. They disassembled furniture that needed to be disassembled, and organized it so that the team on the receiving end could put it all back together quickly and efficiently. Everyone was polite and friendly, and respectful of our things. Schedule wise, they showed up when they said they would, punctually, and worked fast and efficiently. On the receiving end, the driver let me know exactly what time and day he would arrive, and he did just that. Smooth as could be. I have used other movers in the past, and even interviewed two other long distance professional moving companies for this move, but from the get-go, I just had a good feeling about how this company runs the show. With some of the other companies, I felt like just another number, and they didn't really care to follow up or answer my very specific questions and concerns. Justin was the only one who patiently handled my many different obstacles, and truly helped me maneuver the move as smoothly as possible. Not that I ever want to move again, but if I had to, I would have no hesitation using them again.
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June 2021 by Ryan Runella
Charming sales people, but then not very good with the follow through. Had to chase them (and be aggressive) to get information. Unfounded assurances (“we move this all the time; shouldn’t be a problem” and then it WAS a problem). Some of our stuff arrived broken. They underestimated what they needed to pack up our house (despite two visits to estimate) and then wanted a change order when they were in the middle of packing (not a lot of options at that point, but to concede
