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February 2024 by Alice S.
Everyone who works here is so friendly and helpful and compassionate. If I ever have a prescription issue the team focuses all their efforts to try to help assist me. I can't say enough good things about them. It's one of the few places that helps give me peace of mind that they really are looking out for the best interest of the customer. Amazing customer service!
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October 2023 by Benjamin Thompson
They have what others don't and deliver perscscriptions at no cost to me.
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September 2023 by Matt R.
Without a doubt, this is the most customer-friendly and helpful pharmacy I've ever used. Not only have they been incredibly kind for my medications, when we had an issue getting CVS to get a medication in stock for my wife, pharmacist Lauren went out of her way to transfer the medication and handle it for us. Some pharmacies are so busy that you just feel like a number, or so understaffed, they don't have the time to provide any level of service. But Newport Lido Pharmacy is far from that. They are helpful, kind, understanding, and knowledgeable. I highly recommend them!
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September 2023 by Eric Bergstrom
The staff were so polite I have been to alot of pharma ys. This was a great experience
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June 2023 by Rebecca “Becky” Gilbert
The professional care & service is terrific.
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January 2023 by Cj Name
I absolutely love this pharmacy, I drive from brea to them. I do have to say the delivery service is really bad. I leave specific instructions that lido always done. I am NEVER called to let me know they are here and takes so long to figured who signed for this. But the employees are so great friendly
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December 2022 by Joelle Alexis Sando
They go out of their way to get my medication for me and are always very knowledgeable when answering any questions about insurance or the medicine itself. It's the personalized, friendly service for me that you can't beat. Highly recommend!
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September 2022 by Rebecca C.
Hands down the best customer service I've received in A LONG TIME! Roxanne was great and was able to answer all my questions. THANK YOU!!!!!
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June 2022 by Terri B.
I have been using this pharmacy for years. I hear problems all the time in larger pharmacies. I have never had a problem of any kind here. Any problems I have had are only because of insurance issues. But the people here work to resolve them. I will never switch to a larger pharmacy. I don't have one bad thing to say about this pharmacy.
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April 2022 by Mary O.
THIS IS MY FAVORITE PHARMACY! Each and every single person who works at the pharmacy go above and beyond to do all they can to get you taken care of and you get your Rx filled and at the lowest costs possible. Besides, they're a "Mom & Pop business. AndI I try to shop at "Family owned" businesses. !!! Oh- and they're also open on Saturdays from 9-am to 12:30pm. This little pharmacy is a local "gem"! Great service. Wide array of stock. And above-par customer service! !1-
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March 2022 by Lisa C.
This is absolutely one of the best pharmacies I've ever been to! Their service on the phone and in person is outstanding. Everyone I've ever spoken with at this pharmacy has been very pleasant, knowledgeable, super helpful and does everything they can to assist you with whatever it is that you need. They're also very reliable and always do what they promise. And they're really good at staying on top of the myriad of forms necessary these days to get insurance to approve various medications. So sad that insurance is like this now. Oftentimes a whole lot of back and forth is required just to get your prescription paid for by your insurance company but thankfully that's one of the things this awesome pharmacy is so good at helping with. And if it's not approved & you have to pay cash, ugh..,not good! Unfortunately, Americans pay almost TRIPLE the price for their meds compared with ANY other country. Ridiculous! Why??!! The only drawback I've ever experienced with this wonderful pharmacy is that they've been either out of stock or low on stock with quite a few of my prescriptions a number of times and I've either had to wait a day or two while they get their supply delivered before I can fill my prescription or we've had to come back a second time to complete the full prescription which isn't very convenient for us as we live very far away - especially with how bad Orange County traffic is. They do have a delivery service (sometimes for free) which takes a few days so if you're not in a rush and you live far away it's very helpful. Overall, I absolutely love this pharmacy and all the lovely people who work there and I would highly recommend them.
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January 2022 by Lady Mae Grey
My doctor referred me to this pharmacy to fill my migraine medications since they are notoriously difficult to get through insurance. I have used this pharmacy for a few years now and they are so efficient that I started to transfer any and all of my prescriptions to them. I have never had an issue with the auto refill service. everything is shipped to me on time. They are also very good with checking for any available manufacturer savings which is insanely helpful and something they chain pharmacies do not do. Customer service is great and I pretty much work with them via phone and never had any issues. Thanks for your great service Newport Lido!
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December 2021 by JC C.
This pharmacy and staff are just great! They don't hesitate to pick up the phone to call regarding updates or refill reminders. They are always so pleasant to speak with and they deliver on their commitment to follow up when they say they will. Just adore them! The fact that they ship the medications to my house is very convenient and a huge bonus.
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December 2021 by Rick S.
Awesome selection for Christmas and chanukah! It seems like my mother always stops in during December. Are there two locations?
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November 2021 by Aerian G.
This is the absolute best pharmacy I have ever been to. It has been 3 years since I've been picking up my monthly migraine medicine from them, so that's 36 visits, and EVERY time they have been warm, friendly, helpful, and fun to chat with! I actually look forward to my monthly visit! Also, EVERY phone call with them has been great too! Each person there is great! The world has gotten pretty crazy, but despite all that, this little pharmacy is always a pleasant, enjoyable place to go to. Great job to whoever does the hiring there!! You have hired EXCEPTIONAL people! Thank you :)
