June 2021 by Jeffrey Helton
Probably the best service experience I’ve ever had! Joey was great and made sure the loaner car was ready right when I got there. The customer service was exceptional! FYI the loaner car I took is going to be my wife’s next car because we got to drive it.
June 2021 by Jeff Rich
Service Manager was polite and quick in checking me in. He was, informative as to when my car would be ready. And when it was ready he found me in the showroom. It was great to get in and out within an hour.
June 2021 by Jessica Barshis
This is the absolute worst dealership I have ever dealt with. I expected so much more from Lexus. They did not honor any lease special on their website and frankly didn't care if they kept my business. Go to Fletcher Jones Mercedes right down the road. They'll take care of you.
June 2021 by Kathleen A.
I love in Newport Lexus. Mo Qureshi is the best. Always looks out for your best interest. He's always such a gentleman and so caring. If you're looking for the right car for you this is a guy you need to see. Now I can say I bought two cars from him and would go back to him if I ever wanted another one.
June 2021 by Leili Hatami
This place is like my second home. I love Lexus and whoever works with this great company. They are so friendly, respectful and understanding.I really recommend Mr. Nasser to everyone especially the Persian community!!!!!This was my second experience with the Lexus company and Mr. Nasser.Thank you Mr. Nasser for being always helpful and wise!!
June 2021 by Michael Ferrara
Had a small oil leak under extended warranty. And was going in to get normal 70K check. Joey immediately gave me a newer Lexus SUV loaner, called me with a couple of hours and indicated it would be a few days to order parts, cure the gasket, and return it fixed. Every commitment they made they kept, really important to me. He called me when ready. Just excellent communication and very happy with all service that I have gotten there over past 4 years since buying my Lexus there. Joey and Newport Lexus, "do what they say they are going to do". I will be back for Service and to buy again if I chose a Lexus on my next car. Excellent treatment all the way around.
June 2021 by Harvey Solis
I came back since my lease ended on my ES350, I reached out to Mo since he helped me last time, I told him what I wanted via email/phone, when I got to the dealership he had my car ready to go, I got a bee IS 300 which I love. Easy, painless, and great service. Newport is the place if you want to be treated right.
June 2021 by Sonia G.
Nasser was amazing. From the time I submitted my inquiry to the purchase never did I feel Pressured, he was able To answer every question I had and attentive to my car buying needs. I was dreading have to go into a dealer and be hounded by sales people but this establishment was friendly and welcoming, suck a great experience. If ur looking for a Lexus...see Nasser he is the best
June 2021 by Gregg B.
Our first experience at Newport Lexus was exceptional, their customer service reps are pleasant and courteous. And our sales person Nasser Naderi is what brought us back for a second vehicle. Nasser's knowledge in his product was very assuring. His sense of humor is great too. We just had an all around great experience both times we've purchased cars from Nasser and Newport Lexus. We will recommend and return again and again. Thank you Nasser. Gregg & Elaine Bullock
May 2021 by Yevrah S.
I came back three years later at the end of my lease, my friend Mo helped me get into a new IS300 that I wanted, another great experience here, car buying made easy here, no hassle, no games. Great experience again , really happy with service and my new car. Thank you Mo and Newport. Btw I came all the way from Lancaster to see Mo.
May 2021 by Hank E.
A++++ Customer Service and love the Deals they have here. Bought my RCF here and GX460. Service advisors are on point and treat me like family. Thanks guys
May 2021 by Diana D.
MO was a great help to both my Husband and I, as soon as we arrived we knew what we were looking for and let us test drive, we feel in love immediately with a 2021 Lexus and he helped us obtain the best deal! The whole process was fast and seamless it was meant to be and I'm in loveee!!
May 2021 by Jon B.
Mi Quareshi is an exceptional sales assistant. He is patient, knowledgeable and customer service driven. We enjoyed our purchase at Newport Lexus and with Mo. great job team.
May 2021 by Kathy C.
I purchased my 5th Lexus and received excellent "No Hassel" service. I received the VIP treatment from David Garcia, General Sales Manager and Abe Cannan, Sales Consultant. All future Lexus purchases will definitely be at Newport Lexus. Thank you fellas!
May 2021 by mike j.
We recently purchased a 2020, Lexus Certified NX 300H at Newport Lexus. This was our fourth Lexus and third purchased from Newport Lexus. Once again, the buying experience was perfect!! From the test drive, to the vehicle price, to the last signature on the buying contract, everything went smooth and quickly. Thanks to their great finance department, there was absolutely no pressure to add options or aftermarket extras!! Our sales Rep was Internet Sales Manager, Nasser Naderi. Nasser was the perfect host and assisted us every step of the way. He was very knowledgeable about the NX and fully explained all the new options that were available on our new car. We love the Lexus product, and Newport Lexus once again helped us get into the new car we wanted. Many thanks to Nasser and the Management Team at Newport Lexus!