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February 2024 by ashley Ts1117
The BEST experience I’ve ever had with a Phlebotomist. I have hard time getting blood drawn; Ibram (I believe that is his name) was kind enough to make sure I was comfortable the whole time, while finding a vein within a minute! Would highly recommend this location. Couldn’t ask for a more pleasant experience. He was also very considerate after the fact & made sure I had water or something to eat before assisting me out the door. Very grateful. ?
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January 2024 by Jazmin Casanova
Was my first time here and it went pretty smooth and fast. Was a walk-in and only waited about 10-15min so that was good, mind you it was in the morning. Was really happy with Edith, she did an amazing job. Quick and not painful at all. Thank you Edith :)
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January 2024 by Pamela Bruno
Always had great service and prompt at this location!
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January 2024 by Sarahbeth M.
You cannot book multiple tests, drug screen, etc at once online. So you'll have to make two appointments if you have a drug screen and bloodwork. Ibram M is very direct but also chaotic. He is so fast he doesn't pay attention to detail and asks you questions when it's right on the paperwork. Also gives you instructions like go to bathroom. Where is the bathroom? Then go left to sink. That doesn't help in a hallway with 3-4 different rooms and he is sitting on the computer demanding and stated directions or instructions or questions at you. It's quite polite to ask questions and make eye contact. Fairly busy location. Make appointment online is highly recommended. Drug screens are by appointment only at certain times of the week. There tv is also not working so you don't know where you are in line. Was able to get everything done in 40 mins. I work in healthcare/patient care and I wasn't impressed with how the employees (one male and one female) communicated with their patients/customers. Quality of care is definitely lacking. Also, when drawing blood she didn't tell you when she was gonna poke you which is just a courtesy if someone's not looking and can't handle the side of blood.
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December 2023 by Marilyn Williams
Very poor service. No laughing at this place. Rude and totally uninterested in you as a person. The girl who took my blood seriously needs some training in how to inject the vein. It hurt like hell and just plain rude.I will never go back there.
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December 2023 by Nader Sarem
Thank you so much Ibrahm for your help. No pain, fast and clean process.
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November 2023 by Emelia Call
Great experience! I came in around 7:45 on a Wednesday morning for a walk-in appointment and only had to wait 15 minutes before being called in for my blood work. The people at the front desk were super helpful and patient in trying to figure out my insurance. Ibram was very quick and professional in taking my blood, I hardly felt anything! I would recommend coming early as when I left around 8:10, there were 8-10 people in the waiting room. Overall I would definitely come here again!
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October 2023 by Nicole F.
IBRAM did an excellent job at my blood draw. I was a little uneasy, but Ibram made the experience painless. The only thing I felt was a tiny pinch. Thank you!
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October 2023 by Christian M.
They never answer the phone or their messages. I have called so many times with a time sensitive situation and I do not live in the state. How can an office be so useless! A massive inconvenience for easily passed along information for the coast guard!
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September 2023 by Siempre_Reyna
This place was the most traumatizing experience to say the least! My appointment was transferred because the location I original had the appointment closed. So the man receptionist taking the appointment drew my blood , im an adult. He used a childs needle to draw my blood, I know nothing about drawing blood but I do know that you locate the vein first then draw, this man stabbed the needle completly inside my right arm moved the needle inside of my arm to located my vein, I then proceeded to tell him he was hurting me and he laughed , my arm then was dripping blood! Then he proceded to get an adult needle and poked my left arm and did the exact same thing, he was laughing while saying that my veins are to hard to locate, I can assure you that my blood has been drawn before with no issues , this man is unprofessional , extremely rude to patients ,he need his His license revoked, if that is how he is treating his patience, I will never go to the Newport Beach Location again, that was the worse experience Ive had both arms are bruised and still hurt
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September 2023 by Estefania Marroquin
Great experience there for me today! I got there about 740 with no appointment, and was done in a little less than an hr. Which is a good time I think since they were short staffed and there were alot of people. Very friendly staff and the man that helped me named ibram was very gentle and nice!
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September 2023 by Gary Young
Edith took my blood in 10 seconds and did an excellent job.
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September 2023 by Jenn Penn
Employees have the worst attitude and service. They treat they’re patients very badly. If they help you they do it with an attitude and pretty much yell at you. Utterly disappointed and disgusted with this place’s attitude and environment.
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August 2023 by Anthony M.
I had to get some lab work done for my primary care physician and stopped by Labcorp's location at 320 Superior Avenue, Suite 150, in Newport Beach, California today about 3pm. There was one staff member, Alondra, working and three clients in front of me. I was impressed with the efficiency and patience displayed by Alondra in handling everyone in a timely manner but I went from being impressed to being amazed when after not being able to read the orders scribbled by my doctor regarding what tests needed to be run, she called my doctors office and had to eventually take a photo with her phone and email it to them and wait for a response. It was a time consuming process but she handled it with a smile on her face even though she was nearly a half hour past normal closing time when the testing was complete and I was on my way. Excellent customer service and very professional indeed. Many thanks.
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June 2023 by Nolan S.
1 person working unprofessional was told it was going to take less than 15 minutes ended up waiting over 45 minutes