-
August 2023 by Andrew S
Corporate office not up to ********** ************ Law standards. HR dismisses racism and hostile practices within the work place.
-
July 2023 by Liss L
This is an amazing young lady hard worker always with a great smile an ready to help costumers friendly
-
June 2023 by Lissette A.
This young lady very helpful respectful always with a smile An her face . Good vives
-
June 2023 by Kaz R.
Best rental company ever. Never got disappointed with their great service and really love the way they care about me as a customer. Will absolutely do business again again with them
-
March 2023 by Michael T.
WHAT A TOTAL RIP-OFF AND HORRIBLE COMPANY. I rented a car at a local FBO in Nashville. When I reserved it, I told the person on the phone that I wanted a large SUV. When I landed, I happened to look at the rental agreement I was signing, and IT WAS $350.00 PER DAY. I immediately called, told them I do NOT rent $350 per day cars and I would Uber rather than pay this STUPID PRICE, and they were a RIPOFF. They decided any rental was better than no rental and dropped to a more reasonable rate and one that compared with National / Hertz at $189 for a Large SUV for the day.I am sure many people fly into an FBO and don't bother to look at the rental agreement's cost or are embarrassed to call and complain while their traveling party is ready to get into the car and get on their way??? Seems that Go Rentals has found a way to take advantage of people who they think don't care about cost because they fly into an FBO on private planes.HUGE INTEGRITY, MORALS, AND FAIRNESS ISSUES IN THIS COMPANY!!!!AVOID GO RENTALS AT ALL COSTS!!!!!!!!!!!!!!!!!!!!!
-
November 2022 by Alvin W.
Poor customers, received a text Day prior to Vacation to tell me my credit card didn't go through. I booked this rental back in August and took my vacation in November. I used the same credit card and it went through the same day. There term and conditions are crazy, you have to have 300,000,00 property damage liability on your own insurance or if you used theirs they charge 175.00 for 3 days with a 1000.00 holding fee. None of their terms and conditions are noted nowhere, might be after this review. BEWARE OF THIS COMPANY
-
August 2022 by Mona B.
WOW!!!! Does t get any better!!! I won't bore you with details, but Go Rentals is heads above any other car rental company we've EVER used, and we've used lots of them!!
-
June 2022 by the hunter
Worst rental car agency we’ve dealt with.
-
January 2022 by K Wise
Come here if you want the best rental car experience in the best rental cars available
-
December 2021 by Adam Scherlis
Excellent Customer Service!!! These people go above and beyond each and everytime!!! Thank you, GO Rentals
-
October 2021 by Roberta T.
I have called multiple times to ask if a car can be dropped off at a second location and if my little pupper is allowed in their rentals - while on hold for upwards of 20 minutes and listening to a tape about how "their customer experience is of the upmost importance" and my call is the first in line... it ultimately goes to a voicemail. I have left messages and NO ONE has called back! I would hate to see what their customer service would be if they didn't care! LOL!!
-
September 2021 by M S.
This is a rental car company practicing unsafe and illegal car renting. I drove their car and when I returned it they didn't say anything. Then I get an email saying I dented the car and I need to sign off on pictures agreeing it was my fault. The photos didn't show anything. When I asked to speak to the manager they said I only had a few min to sign off on it because the car was being rented that day. So they said I created damage and then rented the same car so there was no way of telling If I did the damage or the next person. I called them 5 times and never heard from them and the credit card dispute is the only way to deal with them. Good thing no one was hurt in the second car I would have been blamed.
-
July 2021 by Leah G.
(Hawthorne) Absolutely horrible experience. Their Hawthorne location came recommended by Surf Air, specifically for their elevated "concierge" level of service; greeting passenger upon arrival and getting them into their car quickly. The rental process: They required 3 forms of government ID and a utility bill to rent. (we brought this) They charged $2700 for a one-week rental - paid up front They confirmed the rental - awesome When we arrived: No one greeted us to take to the rental desk We found the rental desk - no record of reservation Our confirmed vehicle was not available - they swapped the 7 seater SUV for a 5 seater which didn't fit the family and luggage (we paid for the 7) Never asked to see the multiple forms of ID Never responded to inquiries about where the disconnect was Do not use this company. Avis is a 4 min drive - use them or anyone else for your rental needs instead.
-
July 2021 by Mary Sichko
We rented from Go Rentals in Austin. Fantastic experience! They delivered the car to our hotel and at the end of the day, we valet parked it and they picked it up the next day (we paid the valet fee). Very convenient, impeccably clean vehicle, and Nicole was lovely. I had never heard of Go Rental before but I will certainly look for them the next time I need a rental.
-
June 2021 by Laurie Canepa
I would highly recommend Go Rentals. Fantastic service, quality professionals, great vehicle choices and removed the stress factor out of renting a car. A total lifesaver for us when Budget would do absolutely nothing to help us even though we had a prepaid reservation we had booked months earlier for our vacation in Destin, FL through Budget. Go Rentals to the rescue ! Thank you !
